Hotel Neugrabener Hof in Hamburg-Harburg offers thoughtful amenities for easier travel. Guests enjoy free WiFi, dry cleaning services, and newspapers while relaxing on the scenic terrace or visiting the on-site coffee shop.
Hamburg-Harburg, a neighborhood in Hamburg, is home to Hotel Neugrabener Hof. Fish Market and Reeperbahn are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Volksparkstadion or Elbe Philharmonic Hall. Visit our Hamburg travel guide
21149, Hamburg, Cuxhavener Str. 369
What's nearby
Wildpark Schwarze Berge
14 min drive - 4.7 km
Elbstrand
21 min drive - 15.5 km
Harburger Mountains
10 min drive - 4.3 km
Kiekeberg Open Air Museum
18 min drive - 8.0 km
Hamburg University of Technology
19 min drive - 9.9 km
Getting around
Hamburg-Neugraben S-Bahn
8 min walk
Seevetal Hittfeld Station
16 min drive
Hamburg Airport (HAM)
34 min drive
Restaurants
McDonald's
2 min walk
Junge Die Bäckerei
5 min drive
Korbag Grill
5 min drive
Schweinske
6 min walk
Köz Grillhaus
4 min drive
About this property
Hotel Neugrabener Hof
Hotel located in Hamburg-Harburg
Take advantage of a terrace, a coffee shop/cafe, and dry cleaning/laundry services at Hotel Neugrabener Hof. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
Free self parking
Buffet breakfast (surcharge), express check-out, and express check-in
Luggage storage, smoke-free premises, and free newspapers
Guest reviews say good things about the helpful staff
Room features
All guestrooms at Hotel Neugrabener Hof have perks such as premium bedding, in addition to amenities like free WiFi and sound-insulated walls.
Buffet breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 12.90 per person
A coffee shop/cafe
Family friendly
In-room crib
Soundproofed rooms
Conveniences
24-hour front desk
Free newspapers in lobby
Luggage storage
Vending machine
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Tour and ticket assistance
Outdoors
Terrace
Accessibility
No elevator
More
Smoking not allowed
Room amenities
Bedroom
Blackout drapes
Free crib
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Free bottled water
Minibar
Room service
More
Desk
Heating
Iron/ironing board on request
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Guests will receive an access code
Information provided by the property may be translated using automated translation tools
Access methods
Access code, staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property
Property payment types
Important information
Optional extras
Fee for buffet breakfast: approximately EUR 12.90 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
Property is also known as
Hotel Neugrabener Hof Hamburg
Neugrabener Hof Hamburg
Neugrabener Hof
Hotel Neugrabener Hof Hotel
Hotel Neugrabener Hof Hamburg
Hotel Neugrabener Hof Hotel Hamburg
Frequently asked questions
Is Hotel Neugrabener Hof pet-friendly?
Yes, pets are allowed at this property. Some restrictions may apply, so please contact the property for more details.
How much is parking?
Self parking is free at this property.
What time is check-in at Hotel Neugrabener Hof?
Check-in start time: 2:00 PM; Check-in end time: anytime.
What time is check-out at Hotel Neugrabener Hof?
Check-out is at noon.
Where is Hotel Neugrabener Hof located?
Located in Hamburg-Harburg, this hotel is 2.5 mi (4 km) from Harburger Mountains and 2.7 mi (4.3 km) from Wildpark Schwarze Berge. Kiekeberg Open Air Museum and Hamburg University of Technology are also within 6 mi (10 km). Hamburg-Neugraben S-Bahn is 8 minutes by foot and Fischbek S-Bahn is 26 minutes.
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Reviews
Hotel Neugrabener Hof Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We had a wonderful stay at Hotel Neugrabener Hof.
The staff were accommodating, the room was clean and had more than enough room for our group of 3.
We will definitely stay here again when we visit Hamburg again.
Michelle
Stayed 1 night in Apr 2024
6/10 Okay
Martin
Nov 17, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was clean, but could use an update!
Felt a little like an older youth hostel
Martin
Stayed 1 night in Nov 2025
10/10 Excellent
Victor
Jul 12, 2025
Very good, perfect for staying one night!
Victor
Stayed 1 night in Jul 2025
6/10 Okay
Jennifer
Aug 4, 2025
Liked: Cleanliness
The room was clean and tidy.
Jennifer
Stayed 1 night in Aug 2025
6/10 Okay
james
Jun 30, 2025
Liked: Cleanliness, staff & service
A good base for a couple of nights. On a very busy road so quite noisy. Staff very nice.
The Hotel Neugrabener Hof is a nice choice about a 25 minute journey from Central Station on the S Bahn. The S Bahn station is a 10 minute walk to the hotel. The hotel is on the main road and yet, it is very quiet in the evening. The breakfast buffet counter and tables were set up with loving care. The coffee is a special treat each cup ground to perfection! My room was comfortable and the bath room was recently updated. This made my week's stay in Hamburg most enjoyable!
Nobody speaks English even that they can see where the booking is made and all. No service and they don’t even care and don’t even know about customer care. It was not at all like the pictures and it was like that they took their house and rented it out. I don’t understand how they can call it hotel. I guess they don’t know the meaning of hotel.
Shakiba
Stayed 1 night in Oct 2024
2/10 Terrible
Jan
Jul 14, 2023
Liked: Cleanliness
Disliked: Staff & service, room comfort
Varning for this hotel
Big Varning. A hotel if they dont notice about it. You have to expect your own bathroom in the room. The bathrom was located outside the romm to share with other romm. There is no info about that in the booking or the info about the hotel Very small rom. And the reception was closed when we arrive. we have to call to get the room key from a key box.
There was lack of power outlets. Actually there were more of them in bathroom that room itself. I´m used to bed having outlet at each side....
It´s locaton .... in´t on busy noisy street, so shops are close by, so are the cars.
And lastly ... drain in shower could use some tweaking. more water could go in that managed to go out.
We arrived in the night, we called and a nice man gave us the kode to our room. But when we arrived the room it was intensly warm, but cold outside, so we think the heat was on. When we went to bed, we realised we were not alone, we killed over 20 bugs, we dont know what kind. So two of us didnt sleep at all that night, we just looked for bugs to kill all night.
I mistakenly booked this hotel, confusing it with another we’d previously stayed at. Had I read the reviews first, I would’ve looked elsewhere, but with a non-refundable booking, we decided to give it a chance and arrived with open minds.
Unfortunately, things went wrong immediately. We arrived just after 8 p.m. on a Thursday to find reception closed, despite the hotel listing a 24/7 front desk. I called the number on the door and was told I had to pay an additional tourism tax before receiving the key. There was no mention of this tax on the hotel or Hotels.com site, and the listing clearly stated that any additional fees were due at check-out.
The exterior didn’t inspire confidence either—groups of men standing around smoking and drinking. I wanted to leave then, but my wife was exhausted after a long day of travel so I paid the fee and we got the key.
Upon entering the room we were hit with a stale cigarette smell and loud noise from what sounded like a party next door. With no real front desk support and the likelihood of getting no sleep in a smelly room, we quickly decided to leave.
We called the Delphi Hotel in Neu Wulmstorf and, within 20 minutes, were warmly welcomed into a fresh, modern room.
Hotel Neugrabener Hof may be cheap, but it offers little value. I wouldn’t recommend it to anyone.
Robin
Stayed 5 nights in Feb 2025
6/10 Okay
Anika
Dec 14, 2025
Liked: Cleanliness
Disliked: Property conditions & facilities
Das Frühstück war nicht vielfältig, das Babybett hatte keine Matratze, viele Mängel am Gebäude
Zimmer Sauber , Empfang sehr freundlich
Frühstück Top gute Lage vor Hamburg alles leicht zu erreichen mit der S Bahn und Kostenloser Parkplatz direkt am Hotel
Roger
Stayed 1 night in Nov 2025
6/10 Okay
Tamara
Nov 24, 2025
Liked: Staff & service
Disliked: Property conditions & facilities
Die Heizung war kaputt es wurde eine elektroheizung in den Raum gestellt. Der handgriff vom Fenster, der zwei Monate vorher schon kaputt war, wurde noch nicht repariert.
Tamara
Stayed 2 nights in Nov 2025
10/10 Excellent
Martina
Nov 17, 2025
Liked: Cleanliness, amenities
Personal war freundlich und der check in war problemlos.
Das Zimmer war sauber und für uns ausreichend.
Frühstück war reichlich, lecker und wurde immer nachgelegt.
Der Aufenthalt kann ich empfehlen.
Das Zimmer war sauber und für uns beide definitiv groß genug! Die Matratzen etwas hart, aber trotzdem nicht unangenehm. Danke nochmal an die Rezeptionistin, die den späten Checkin möglich gemacht hat und uns auch direkt Frühstück mit dazugebucht hat! Parkplätze gibt es übrigens auch genug ;)
Wir kommen auf jeden Fall nächstes Jahr wieder! ❤️
Der var ingen i receptionen. Vi var nok de eneste gæster. Der var ingen morgenmad. Det personale der var kom for at få nøglen og modtage betaling af skat, hvilket ikke var uden problemer da personen hverken talte tysk eller engelsk. Parkering var ok og værelset var fint
Jens
Stayed 1 night in Oct 2025
6/10 Okay
Dennis
Sep 18, 2025
Disliked: Staff & service, amenities
So manches war nicht wirklich geputzt oder etwas der Föhn nur provisorisch an eine Steckdose geklemmt, ich als Elektriker kann nur sagen das ist nicht nur brand- sondern auch lebensgefährlich. Ansonsten war der Aufenthalt OK.
Dennis
Stayed 2 nights in Sep 2025
6/10 Okay
Verified traveler
Aug 22, 2025
Disliked: Staff & service
Zum Übernachten hat es gereicht
Seifenspender waren bei Ankunft leer. Wurde auch nicht aufgefüllt, obwohl es am Anreisetag mitgeteilt wurde. Keinen Zimmerservice erhalten. Benutzte Klamotten vom Vorgast im Schrank noch gefunden.
Hotel befindet sich an einer viel befahrenen, großen Kreuzung. Bei geöffnetem Fenstern wegen der Hitze (keine Klimaanlage) Oropax zu benutzen für einen erholsamen Schlaf.