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ARCOTEL Onyx Hamburg

4.5 star property
Luxury hotel with a 24-hour business center and a 24-hour front desk

Choose dates to view prices

ARCOTEL Onyx Hamburg, near the buzzing Reeperbahn, offers a contemporary haven after exploring the city. Enjoy coffee at the on-site cafe, drinks at the bar, or work in the 24-hour business center. Attentive staff and complimentary newspapers enhance the experience.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Parking available
  • Bar
  • Free WiFi
  • Room service
  • Pet friendly
The current price is ￥16,581
￥17,741 total
includes taxes & fees
Dec 7 - Dec 8

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Comfort Room

Comfort Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Comfort Room

8.6 out of 10
Excellent
(45 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 24 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Superior Room

8.8 out of 10
Excellent
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 26 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Junior Suite

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 34 sq m
  • Sleeps 4
  • 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite

Highlights

Separate sitting area
Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
  • 54 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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￥11,978 total
includes taxes & fees
Dec 14 - Dec 15
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About the neighborhood

Map
20359, HH, Hamburg, Reeperbahn 1a

What's nearby

  • Reeperbahn - 1 min walk - 0.0 km
  • Operettenhaus - 1 min walk - 0.0 km
  • St. Pauli Piers - 6 min walk - 0.5 km
  • Millerntor Stadium - 6 min walk - 0.5 km
  • St. Michaelis Church - 9 min walk - 0.8 km

Getting around

  • St. Pauli U-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 33 min drive

Restaurants

  • ‪BrewDog St. Pauli - ‬1 min walk
  • ‪Five Guys - ‬1 min walk
  • ‪Domschänke - ‬4 min walk
  • ‪Mojo Club - ‬2 min walk
  • ‪Hesburger - ‬2 min walk

About this property

ARCOTEL Onyx Hamburg

Luxury hotel near Reeperbahn
Located close to St. Pauli Piers and Elbe Philharmonic Hall, ARCOTEL Onyx Hamburg provides a coffee shop/cafe, dry cleaning/laundry services, and a bar. Stay connected with free in-room WiFi, and guests can find other amenities such as a 24-hour business center.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, smoke-free premises, and a 24-hour front desk
  • Luggage storage, concierge services, and a water dispenser
  • Guest reviews say good things about the helpful staff
Room features
All 215 rooms feature comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and air conditioning.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding, pillowtop mattresses, and down comforters
  • Bathrooms with tubs or showers and free toiletries
  • 76-cm flat-screen TVs with satellite channels
  • Separate sitting areas, LED light bulbs, and electric kettles

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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HYPERION Hotel Hamburg
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8.8 out of 10, Excellent, 1,004 reviews
The price is ￥15,286
￥16,356 total
includes taxes & fees
Dec 7 - Dec 8
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:30 AM on weekends; EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 592 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2012
  • Comprehensive food waste policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 76-cm flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 22 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

ARCOTEL Hamburg Onyx
ARCOTEL Onyx
ARCOTEL Onyx Hamburg
ARCOTEL Onyx Hotel
ARCOTEL Onyx Hotel Hamburg
Hamburg ARCOTEL Onyx
Hamburg Onyx
Onyx ARCOTEL
Onyx ARCOTEL Hamburg
Onyx Hamburg
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hotel
ARCOTEL Onyx Hamburg Hamburg
ARCOTEL Onyx Hamburg Hotel Hamburg

Frequently asked questions

Is ARCOTEL Onyx Hamburg pet-friendly?

Yes, this hotel allows dogs (limit 1 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at ARCOTEL Onyx Hamburg?

As of Dec 4, 2025, prices found for a 1-night stay for 2 adults at ARCOTEL Onyx Hamburg on Dec 7, 2025 start from ￥16,581, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is available for EUR 22 per day.

What time is check-in at ARCOTEL Onyx Hamburg?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at ARCOTEL Onyx Hamburg?

Check-out is at noon.

Where is ARCOTEL Onyx Hamburg located?

Located in Hamburg-Mitte, this luxury hotel is within a 10-minute walk of Operettenhaus, Reeperbahn, and St. Pauli Piers. Miniatur Wunderland is 1.2 mi (1.9 km) away. St. Pauli U-Bahn is only a 2-minute walk and Landungsbrücken Station is 8 minutes.

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Reviews

ARCOTEL Onyx Hamburg Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.0

Staff & service

8.8

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 570 out of 1000 reviews
Rating 8 - Good. 338 out of 1000 reviews
Rating 6 - Okay. 62 out of 1000 reviews
Rating 4 - Poor. 13 out of 1000 reviews
Rating 2 - Terrible. 17 out of 1000 reviews

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, great area!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great hotel in great location
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and personal, can fell the stars well deserved
Stayed 2 nights in Aug 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great hotel great location.
Stayed 3 nights in Oct 2024

8/10 Good

Sven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Hamburg

Very convenient hotel in the heart of Hamburg. The room was big and the beds maybe a bit too hard for me, but overall a pleasant stay.
Stayed 2 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and stylish, surprisingly quiet for the area.
Stayed 2 nights in Apr 2025

8/10 Good

Zain-Ul-Abideen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast should have better options.
Stayed 1 night in May 2025

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

Great hotel with excellent breakfast. Good location.
Stayed 3 nights in Nov 2024

8/10 Good

Roy

Liked: Cleanliness, staff & service, property conditions & facilities
OK hotel, not luxury but decent. Modern design. Not cozy or special in anyway, feels like it was made to be efficient in sleeping and feeding the guests.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel that is conveniently located in the entertainment district of Hamburg. Clean rooms with a very good breakfast. Would return again on next visit.
Stayed 1 night in Nov 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 6 nights in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property, rooms, and staff. Convenient to the entertainment district and other night life in a very lively neighbourhood.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fairly new property with nice large rooms. Our stay was comfortable and the bar staff were all excellent. The area is walkable and is focused on nightlife. Definitely a little different than we were expecting but overall, things felt safe. Breakfast was solid with many options. Felt like we received good value for our money here.
Stayed 2 nights in Jun 2025

10/10 Excellent

Chervin

Liked: Cleanliness, staff & service, property conditions & facilities
Good value and good location
Stayed 1 night in Jun 2024

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities
Great place!!!
Stayed 4 nights in Apr 2024

10/10 Excellent

Conny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best hotel
Stayed 3 nights in Jul 2023

8/10 Good

Marcus

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and loved the convenient amenities and access to other locations.
Stayed 2 nights in May 2023

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal war super
Stayed 2 nights in Jul 2025

6/10 Okay

Lisley Michele

Disliked: Cleanliness, property conditions & facilities, room comfort
Not as pictures won’t book again. Old rooms and bad beds
Stayed 2 nights in Jun 2025

10/10 Excellent

Shahin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a clean and comfortable hotel.
Stayed 4 nights in Jul 2022

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel!

A bit expensive, but cannot complain about the service and facilities.
Stayed 1 night in Jun 2022

10/10 Excellent

jim

Liked: Cleanliness, staff & service
Great hotel great service. Always welcoming and the bar was top quality
Stayed 3 nights in Jun 2022

8/10 Good

Torbjörn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious rooms in a hotel located right at the beginning of Reeperbahn. I would have liked them to have a “make my room” sign, and not only the “do not disturb” sign as they never got around to clean my room on one of my nights here. I could of course have asked for it, but it would have been much easier to just put up a sign for it.
Stayed 3 nights in Jul 2025

8/10 Good

Seda

Liked: Cleanliness, property conditions & facilities, room comfort
Rooms are cosy and big. Perfect location.
Stayed 2 nights in Mar 2023

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quirky hotel architecturally, but I found that I did enjoy it very much. And extremely well situated for what I came to Hamburg to do and see.
Stayed 3 nights in May 2022