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Smile Hotel Hakodate

Photo gallery for Smile Hotel Hakodate

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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Smile Hotel Hakodate

Smile Hotel Hakodate

3 out of 5

3.6/5 Good

Guests rated this property 3.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
040-0063, Hokkaido, Hakodate, 20-11 Wakamatsucho

Explore the area

  • Popular LocationEkini Fish Market4 min walk
  • Popular LocationHakodate City Office8 min walk
  • Popular LocationKanemori Red Brick Warehouse17 min walk
  • AirportHakodate (HKD)12 min drive

Choose dates to view prices

About this area

Hakodate

Smile Hotel Hakodate is located in Hakodate. The area's natural beauty can be seen at Onuma Quasi-National Park and Hakodate Park, while Hakodate Seikan Renrakusen Memorial Museum Mashumaru and Hakodate Takadaya Kahei Museum are cultural highlights. Looking to enjoy an event or a game while in town? See what's happening at Hakodate Velodrome or Hakodate Racecourse.

What's nearby

  • Morning Market - 4 min walk
  • Ekini Fish Market - 4 min walk
  • Hakodate Seikan Renrakusen Memorial Museum Mashumaru - 7 min walk
  • Hakodate City Office - 8 min walk
  • Kanemori Red Brick Warehouse - 17 min walk

Getting around

  • Hakodate Station - 3 min walk
  • Hakodate Airport (HKD) - 12 min drive

About this property

Smile Hotel Hakodate

3-star hotel with restaurant and 24-hour front desk
This hotel features a restaurant, self parking, and dry cleaning. WiFi in public areas is free. Other amenities include laundry facilities and a 24-hour front desk. All 271 rooms offer free WiFi and free wired Internet, plus electric kettles and TVs.
Smile Hotel Hakodate offers 271 accommodations with slippers and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Bathrooms include shower/tub combinations and toilets with an electronic bidet. Housekeeping is offered daily and irons/ironing boards can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (JPY 500.00 per night)
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–9 AM: JPY 550 per person
  • 1 restaurant

Family friendly

  • Laundry facilities

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Japanese

Business services

  • Meeting rooms

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bed sheets

Bathroom

  • Electronic bidet
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Iron/ironing board (on request)
  • Slippers

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from June 1 2021 to October 1 2021 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JPY 550 per person (approximately)
  • Self parking fee: JPY 500.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International; cash is not accepted

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Smile Hakodate
Smile Hotel Hakodate Hotel
Smile Hotel Hakodate Hakodate
Smile Hotel Hakodate Hotel Hakodate

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 83 out of 548 reviews
5 - Excellent 15%
Rating 4 - Good. 235 out of 548 reviews
4 - Good 43%
Rating 3 - Okay. 164 out of 548 reviews
3 - Okay 30%
Rating 2 - Poor. 52 out of 548 reviews
2 - Poor 9%
Rating 1 - Terrible. 14 out of 548 reviews
1 - Terrible 3%

3.4/5

Cleanliness

3.8/5

Staff & service

3.4/5

Amenities

3.3/5

Property conditions & facilities

2/5 Poor

Traveled with group
Disliked: Cleanliness, property conditions & facilities
The room wasn’t clean. Lots of dust under the bed and cabinets. Other services and amenities were pretty basic. WiFi speed was extremely slow.
Stayed 1 night in May 2021

4/5 Good

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

3/5 Okay

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Convenient location to train station
Older Hotel with a great location to train station. Hotel was clean and staff friendly. Breakfast had a wide selection
Stayed 1 night in Feb 2020

4/5 Good

Liked: Cleanliness, staff & service, room comfort
Clean, comfortable, dated.
Clean, comfortable, very convenient - it's directly opposite Hakodate station - and very cheap, but the rooms and foyer are very dated and the hotel is undeniably worn around the edges. You get what you pay for, and it's excellent value.
Stayed 2 nights in Jan 2020

3/5 Okay

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great location but the wall room is not think enough to protect the voice from neighbor.
Stayed 2 nights in Jan 2020