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Loved it 100% suggest

Staff were very kind. The Kaiseki dinner was superb. Although we did not use the public bath, the private bath reserved was great and our bodies felt less sore after a long dip.

Beautiful views, several private and/or 2 public onsen options, delicious and filling traditional Japanese meals (breakfast and dinner), lots of free amenities, free valet parking and wonderful hospitality.

The staff at this hotel was extremely kind and considerate. Would give the staff 6 stars if I could!

The hotel was beautiful. We had a tatami room that faced the landscaped garden. It was spacious, clean, and very comfortable. Hotel bath was also nice. We didn't use the bathing area in the room so I can't speak to that. Staff spoke some English and were very helpful. Hotel location is a bit of a long walk to town. Regretted not purchasing the hotel breakfast. You need to order breakfast/dinner in advance because this is s traditional, if large, Japanese inn.

Me encantó el Hotel, es nuevo moderno, el personal es muy amable ,todo muy limpio, me encantó el Oncen ,nunca había visto uno, esta surtido de amenities con todo lo q se nesecita para un baño.te ponen Yukata en la habitación. Quede encantada lo recomiendo 100%

Gorgeous village of onsens and pottery with a lovely historic shrine within a short walk. Some good restaurants and a craft brewer. River view room one of the most lovely rooms I’ve had, minimalist design with sleek aesthetics, great wet room and sauna with village onsen access included and 10meters walk away. Very comfy bed and nice amenities with small guest kitchen. Would recommend highly

Great location on a hill on the coast near hagi, with a fishing port nearby. Wonderful views from rooms and from outside pool. Very friendly and helpful staff. Great food.

Basic onsen next door for $4 discounted entry for hotel guests was nice, with nice front lounge area. Hotel was a nice enough average business hotel style. Staff was super friendly and helpful, as usual in Japan :)

The owner was very helpful. They came in clutch when we had to bring our dog and there were no rooms available with pets. Definitely coming back since Unit B had a gorgeous view.

Great resort right on the beach. Clean room while dated, it was well maintained and staff was visible and helpful. Did Half board and both Dinner and breakfast were exceptional. Restaurant staff was rated 5 stars. Explained every dish. We took advantage of the large public bath, the intimate outdoor Onsen and our private bath in the room All were great. This is an underated hotel as Hagi is an underated place to visit in Japan. I think we were the only Foreigner visitors and we are...