Hagen Vacation Rentals

"Hotel is nice and tidy/clean, and friendliness and customer service of staff were excellent."

"The whole experience at this hotel was awesome. Lovely friendly staff. Fantastic hotel. Can’t wait to come back"

"t was a great stay over the New Year holiday. I needed to spend a few days in Hamburg and chose this hotel because of reviews. I am happy that I did. The check in was very swift; I received an email few days prior to my trip, asking to check in online and provide my documents. I complied and got a confirmation. When I have arrived to the hotel, the staff was extremely helpful and friendly, they were able to check me in before the usual time and I di not have to wait. My room was really good, nice view from the window, everything was working a very comfortable bed, a well equipped bathroom, 2 free bottles of water. The breakfast was a great choice of cold and hot food, everything was fresh. It is buffet style, so you won't be hungry. The maid service was great, my room was cleaned properly, towels changed and even got more water bottles. The hotel has a sauna and a small gym. The location of the hotel is very convenient, it is very close to the metro station ( U1 line) and a local bus station. There are a few supermarkets, including cafes and restaurants. Also the hotel is right in the park, so no noise from the traffic. I really enjoyed my stay."

"Nothing"

"Excellent. Very clean, spacious, well designed. Easy check in, free parking. Highly recommend "

"Nice and cozy hotel."

"Fantastic rebuild and design, very clean and extremely well sorted breakfast. Friendly staff and will stay again for sure "

"Beautiful setting and one of the guys who worked on the hotel/gold course reception was very kind, but unfortunately that is where it stops. Arrived late 19.30 after travelling 15 hours. There is no hotel reception, it is the golf course club house reception they use. Wanted something to eat. Sorry restaurant closed Monday (very kindly the man at the recpetion brought us 2 hamburger patties he found that were left from a golf competition that day). Wanted a drink, it is not a bar as you would imagine but he had some beers. Went to the room tired and grumpy. Need shower. No shower gel or anything in the room. No where to buy at that time of night nearest shop is about 1km away and closes 20.00. No complementary bottle of water nothing. There are two plugs one on either side of the bed, about 2 meters away each side. Used for bedside lamp. So choose. Bedside lamp or charge phone :) Mattress uncomfortable so sleep so so. Wake up. No complementary coffee or tea, great start to the day. Shower, with water only. Walk 1km to the local supermarket where there is a very nice coffee shop for first coffee and a croissant. Found later that day there is a beer garden on the grounds of hotel (closed Monday) , not owned by them, it has a bar and serves food too, but opens pretty late in afternoon. It is nice setting, food good and full bar. It is not cheap to stay here, and beleive misrepresented. It is really a golf course with rooms, not a hotel. They dont clean room while you there. "

"Reasonable conditions for the price paid. "