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Novotel Ha Long Bay

Star Rating
4 out of 5
Photo gallery

Reviews

4.2 / 5Very Good
310 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Sun Square
    1 min walk
  • Popular Location
    Bai Chay Beach
    1 min walk
  • Popular Location
    Sun World Ha Long Park
    9 min walk
  • Airport
    Haiphong (HPH-Cat Bi)
    52 min drive

Choose dates to view prices

Book online or call:

03-6743-6572
  • Executive Room

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Room

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 1 King Bed
    More details
  • Standard Room

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 1 King Bed
    More details
  • Superior Room

    Room Amenities

    • Ocean view
    • Sleeps 4
    • 2 Twin Beds
    More details
  • Standard Room

    Room Amenities

    • Mountain view
    • Sleeps 4
    • 2 Twin Beds
    More details

About this area

Ha Long

Located in Ha Long's Bai Chay neighborhood, Novotel Ha Long Bay is in the city center and near the beach. Sun Square and Queen Cable Car are local landmarks, and the area's natural beauty can be seen at Bai Tu Long Bay and Bai Chay Beach. Traveling with kids? Consider Sun World Ha Long Park and Typhoon Water Park.

What's nearby

  • Popular Location
    Sun Square - 1 min walk
  • Popular Location
    Bai Chay Beach - 1 min walk
  • Popular Location
    Sun World Ha Long Park - 9 min walk
  • Popular Location
    Queen Cable Car - 13 min walk
  • Popular Location
    Typhoon Water Park - 13 min walk

Getting around

  • Haiphong (HPH-Cat Bi) - 53 min drive

Restaurants

  • Square restaurant – Poolside restaurant. Serves breakfast, lunch, and dinner daily. Kids' menu available.
  • Lobby Lounge Bar – Poolside bar offering international cuisine. Serves breakfast, brunch, and lunch daily.
  • Poolside bar – Poolside bar. Serves brunch, lunch and dinner daily.

About this property

Novotel Ha Long Bay

Family-friendly Ha Long hotel in Bai Chay, walk to Sun World Ha Long Park
A full-service spa, a restaurant, and an outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a fitness center, and a poolside bar. All 225 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Guests will also find balconies, 24-hour room service, and minibars.
Novotel Ha Long Bay offers 225 air-conditioned accommodations with minibars and safes. Rooms open to balconies. LCD televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.
This Ha Long hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
In addition to a full-service spa, Novotel Ha Long Bay features an outdoor pool and a fitness center. The hotel offers a restaurant and a coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is complimentary.
Event facilities measure 4090 square feet (380 square meters). This family-friendly hotel also offers a children's pool, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.
Novotel Ha Long Bay has designated areas for smoking.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
In Balance Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body treatments. A variety of treatment therapies are provided, including aromatherapy.
The spa is open daily.

Policies

Check-in

Check-in time starts at 2 PM

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to get details.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 745000.00 per night.
  • Free cribs (infant beds)!

Pets

  • No pets or service animals allowed

Payment types at the property

American Express
Diners Club
JCB International
Mastercard
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 373000 for adults and VND 186190.00 for children (approximately)
  • Airport shuttle fee: VND 2730000 per vehicle (one way)
  • Rollaway bed fee: VND 745000.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

We should mention

Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. No pets and no service animals are allowed at this property. Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

Property is also known as

  • Ha Long Bay Novotel
  • Novotel Ha Long Bay
  • Novotel Hotel Ha Long Bay
  • Novotel Ha Long Bay Hotel Halong Bay
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: VND 373000 for adults and VND 186190.00 for children
  • 1 restaurant and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Children's pool
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cribs/infant beds
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • Korean
  • Vietnamese

Business services

  • Computer station
  • Meeting rooms
  • Conference space (4090 square feet)

Outdoors

  • Pool umbrellas

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer

Entertainment

  • LCD TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Balcony

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers

Nearby things to do

Activities

Where to eat

4.2

Very Good

5 - Excellent
147
4 - Good
109
3 - Okay
32
2 - Mediocre
12
1 - Poor
10
4.4
Cleanliness
4.3
Service and Staff
4.3
Amenities
4.2
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 2 nights in Dec 2019

    5/5 Excellent

      This traveler didn’t leave comments with their review
      Stayed 1 night in Dec 2019

      5/5 Excellent

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Very nice hotel, excellent staff and location. Walking distance to the shopping and eating experience.

      Stayed 1 night in Nov 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, property conditions & facilities

      Place is decent. My only real complaint is that the bar serves water down drinks.

      Stayed 3 nights in Nov 2019

      4/5 Good

      • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

      Stayed 3 nights in Oct 2019

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