Pros: beautiful rooms and lovely staff
Cons: expensive, floor was dusty and food not impressive
MARIA
2024 年 3 月に 2 泊滞在
10/10 (非常に良い)
Cristina
カップルで旅行
2024 年 3 月 15 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Capella Cruise was the highlight of our honeymoon! If I could put 10 stars for staff and service I would. Even though the weather was not the most ideal, we enjoyed and felt so special during our stay. The room was clean and the views of the bay OMG, it felt like out of a movie. The crew decorated our room with petals and a bottle for the arrival (we ordered it in advance), and extra services such a private romantic dinner and spa time - all was incredible! Kudos to the crew manager Chris and receptionist/tour guide Gin, you made our experience unforgettable!
Cristina
2024 年 2 月に 2 泊滞在
8/10 (良い)
Juan
2024 年 2 月 20 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Juan
2024 年 2 月に 2 泊滞在
8/10 (良い)
Michelle
カップルで旅行
2024 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The activities were very good. The staff were welcoming and friendly. The food could be improved.
Michelle
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
ivonne
2024 年 1 月 25 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
ivonne
2024 年 1 月に 1 泊滞在
10/10 (非常に良い)
CeEricka
カップルで旅行
2024 年 1 月 14 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
I felt this cruise line was the best one on Ha Long Bay! They paid attention to detail and were very professional. The staff, the service, the safety was top quality!! They made sure everything we did we were safe. The food was delicious and fresh, the room was wow! Views were amazing. The BEST!!
CeEricka
2024 年 1 月に 1 泊滞在
8/10 (良い)
joana
2023 年 12 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Awesome
Good
joana
2023 年 12 月に 1 泊滞在
8/10 (良い)
IVAN
カップルで旅行
2023 年 11 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Perfect
IVAN
2023 年 11 月に 2 泊滞在
10/10 (非常に良い)
Amy
カップルで旅行, 家族旅行
2023 年 10 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Such an awesome experience and we are so glad we chose Capella Cruise over any other boats. It was one of the pricier options but, we were so glad we opted to pay a little more.
Food: I am celiac so I have to be very cautious with gluten and the staff were amazing, they always ensured I had plenty of gluten free options and made me seem like I was no bother. The food was good, I’d rate it a 7/10. If you don’t like seafood, definitely inform them prior as they serve a lot of seafood. We enjoyed trying different foods we wouldn’t typically order ourselves.
Rooms: The rooms were beautiful! 10/10!!!
Excursions: Lots of fun. The tour guides (we had Jin) made it heaps of fun and a great experience. We had a good balance of activities and downtime over the 3 days.