Is Alisa Luxury Cruise pet-friendly?

No, pets are not allowed at this property.

How much is parking at Alisa Luxury Cruise?

This cruise ship doesn't offer parking.

What time is check-in at Alisa Luxury Cruise?

Check-in start time: 11:00 AM; Check-in end time: 11:30 AM. After-hours check-in is not available.

Does Alisa Luxury Cruise provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 2200000 per vehicle applies.

Where is Alisa Luxury Cruise located?

This vessel pulls anchor and sets sail from Ha Long for at least part of your stay.

Alisa Luxury Cruise Reviews, Deals & Photos 2025

8/10 Good

Andrea

Oct 10, 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Si tuviera que repetir la experiencia, repetiría el mismo crucero. Hotel elegante, limpio y personal muy amable, en especial Thuy. Fuimos a ver una cueva e hicimos kayak. Comimos, cenamos, desayunamos y almorzamos y la comida estaba realmente buena. Todo incluido menos la bebida, cosa que pagando casi 400€ la noche me parece muy feo. Entiendo que no te pongan vino, pero cobrarte una botella de agua me parece muy mal. Es lo único que no me ha gustado y creo deberían cambiar. El resto perfecto 👍

Stayed 1 night in Oct 2024

4/10 Poor

JINHO

Apr 18, 2023

Disliked: Property conditions & facilities, room comfort

나의 방은 배의후미로 배정받았다 밤새도록 배에서 내뿜는 가스냄새에 잠을 잘수가 없었으며 이동중에도 엔진의 시끄러움에 방에서 있을수가 없었다

Stayed 1 night in Apr 2023

4/10 Poor

Verified traveler

Aug 1, 2022

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Extremely overpriced and disappointing

First I would like to say the staff is extremely nice and helpful and they work hard to make you happy. Many meals are served and food variety is very rich. Our stay at Alisa Cruise was disappointing for two main reasons. First, the overall experience is extremely touristic and industrial. All activities they offer end up being very crowded as you do the same activities as at least another dozen boats. They took us to a beach which was so tiny and busy and we preferred going back to the tiny pool on the boat rather than staying. At night all ships stop and you realise you are surrounded by over 12 boats and hear their party music and all that… We imagined a more quiet experience. The other thing is the boat itself. Condition isn’t great, the rooms are not really clean (dirty bedsheets etc), some things are just broken, missing blind on the bathroom door prevented privacy, we had empty soap containers, etc… The staff often evacuates the rubbish from the kitchen through the hall and the floor gets really messy, even when your bags are there (we were told to take the bags out of the room two hours prior we disembarked). We booked two connecting rooms and payed over 700 USD. We felt this is an extreme overcharge for what we got. I would look for other alternatives.

Stayed 1 night in Jul 2022

8/10 Good

Eriel

Feb 15, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bom barco, quarto espaçoso com varanda, banheira, boas refeições, porem com poucas opções ocidentais. passeio excelente

Stayed 1 night in Jan 2020

10/10 Excellent

Ahyoung, Seoul, Korea

Feb 12, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The staffs were really kind and passionate. Especially Nancy Hoa helped me manage my schedule. The view was nice, and the programs were unique.

Stayed 1 night in Feb 2020

10/10 Excellent

Steffen Buhl

Feb 10, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastisk

Helt fantastisk service af alle ansatte ombord.

Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveler

Feb 10, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A must try

Alisa cruise was a wonderful experience! The staff was kind snd very fun, while halong bay was a beautiful. The food on board was very good. I had a great help from Nancy to coordinate everything between booking and the car for pick up, and our guide Thuy was very nice and insightful. A must try experience.

Stayed 1 night in Feb 2020

10/10 Excellent

CHENG-CHU

Feb 2, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常棒，餐點口味很適合台灣人，乾淨整潔，工作人員都很有禮貌微笑，服務也都超好，是一間值得推薦的下龍灣游船選擇

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Jan 31, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務一級棒，可改進空間是浴室每次都得拉窗簾，有點不方便...

Stayed 1 night in Jan 2020

8/10 Good

MINHA

Jan 25, 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

생애 첫 베트남여행

직원들의 서비스가 훌륭해요 음식도 맛있어요. 프로그램이 좋았어요 오래 기억될 여행이었어요

Stayed 1 night in Jan 2020

8/10 Good

Dan, Kansas City

Jan 4, 2020

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

First, there are 2 cruises: Luxury which can be compared to coach class on an airline and Premier which is like business class. The Alisa vessels use a lot of dark wood in the interior so they are not as bright as regular cruuse vessels. The food was good but be very aware that they are very time regimented and stick to their time schedule for meals and all activities. Matresses were quite stiff compared to Anerican-based cruise ships. Otherwise, we had a good time on our 2 night cruise (most of the passengers are there only for 1 night and we were the only Americans on that sailing...as well as opting for the 2 night package).

Stayed 2 nights in Jan 2020

8/10 Good

Kira, California

Nov 19, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overal clean and nice cruise. Staff was very nice. Activigiy were very short but organized. Good experience overall.

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Sep 5, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Excellent Cruise! 5 Stars. Staff were professional, cruise rooms were clean. Nancy and Anna were nice to work with via contact information provided. Highly Recommended!

Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Sep 4, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Overall quite good cruise. There was a group of chinese tourist on our boat and so most of the instruction was given by their tour guide in chinese, including spring roll class and tour of the cave, hence we did not understand most of the tour and events on the boat unfortunately and was not able to enjoy it to be best we could like the last time I did the tour with a different company where all the passenger was English speaking. Also, it didn't go to the fishing village where the local people are, as I don't recall seeing that. The activity is a little bit lacking, but if you like relax with nothing much to do then this is the right cruise. Otherwise it would have been a nice 2d1n event. The Rep that helped with the booking, Nancy, was great though and she speaks English and responded super fast, making sure we are booked on the car and the cruise.

Stayed 1 night in Aug 2019

10/10 Excellent

ISABELLE

Sep 1, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien que très touristique c est un incontournable et le personnel et aux petits soins et toujours souriant paysages magnifiques

Stayed 1 night in Aug 2019

10/10 Excellent

MIN GYU

Aug 6, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Special experience of Halong bay with Alisa cruise

It was really a special experience of the trip to Halong bay in the rain. Ms.Nancy Hoa a staff kindly take care for us from 6:00 am so early in the morning because we much worried for heavy rain. In the rain, we met the special beauty of the Halong, some different experience. Thanks to all the staffs.

Stayed 1 night in Aug 2019

10/10 Excellent

Olivier

Jul 24, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyper touristique croisière incontournable

Hyper touristique, baie pas très propre mais croisière sympa et incontournable

Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Apr 28, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Took the 2D1N trip on Alisa and loved the activities planned out. Food served was delicious as well. Service was impeccable! We had run into some trouble with our room but Anna followed up with us continuously to ensure we were given the utmost care and arrangements were made immediately so that we will be able to enjoy our stay fully on Alisa cruise! Also, we would like to thank both James, Alex and their crew for making us feel so welcomed and making our anniversary so much more special :)

Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Apr 1, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

適度な大きさで乗り心地も良く、新しい設備で良かったです。特に部屋にはバスタブがあったことが感激でした。次回も乗船します。

Stayed 1 night in Mar 2019

10/10 Excellent

Lorna, Cairo, Egypt

Mar 24, 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Great communication and service throughout the experience. We were picked up at our hotel and rode in a comfortable bus to and from the port. The ship was well-appointed and comfortable. We had a couple of small problems with our room that were solved quickly. Staff was professional and knowledgeable as well as fun and energetic. We have already recommended this cruise company to several friends.

Stayed 1 night in Mar 2019

10/10 Excellent

HUI YU

Mar 23, 2019

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Cruise

It’s really amazing to stay in Alisa Cruise. Nice staff, nice food, nice service, and also with a lot of activities.

Stayed 1 night in Mar 2019

6/10 Okay

Verified traveler

Jan 28, 2019

Liked: Cleanliness

Eles nos avisarm um dia antes que estavam nos dando um up grade, mas nos colocaram em um barco de qualidade pior e mudaram o roteir, o que acabou nos impossibilitando a vista da baía.

Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Jan 7, 2019

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

我覺得可以有更好的選擇如果到當地購買行程會比較划算~

Stayed 1 night in Dec 2018

10/10 Excellent

Shane

Dec 22, 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The customer service of the cruise staff was exemplary. A larger range of activities would have been nice. However, the 2 night cruise was perfect in terms of time on the bay. One night would not have been enough. The food was also very good.

Stayed 2 nights in Dec 2018

8/10 Good

Neil

Oct 14, 2018

Liked: Cleanliness, staff & service

Overall very enjoyable Hslong Bay experience

Halong Bay is an experience not to miss. Alisa Cruises offered a small and compact ship offering all expected amenities The food on board was stunning and the staff very inclusive and friendly The cabins were basic with very hard beds The on cruise excursions were well thought out and enjoyable although it reminded me why we don’t go on cruises. All a little bit too organised Felt there was too much hanging around waiting to get on board and coach back to Hanoi. Slightly annoying having half hour toilet break each way at a local superstore trying to force local products on you. Overall very enjoyable and would recommend although the boat we were on wasn’t the one built in 2017 as advertised

Stayed 1 night in Oct 2018

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Alisa Luxury Cruise Reviews

Reviews

Wonderful

9.4/10

9.6/10

9.4/10