「My daughter had to stay there because she lost everything during the storm and because they had no money the manager was not willing to accomodate them in their time of need. They had no food and no place to go and he was more worried about making a dollar than being a caring human being and lending aide to the ones who truly needed it in their time of despair. If not for being able to oay they would have been out in the storm homeless and hungry because I could not get thru to get them out. ...
「Great property, the staff is always great. The Valet / Bellmen always go above and beyond to make sure you have a great experience. Onsite restaurant is great, good cocktail menu.」
「Very close and convenient to the Museum district. We enjoyed our stay. Nice greeting from Nick, the onsite manager. He was very helpful with every request we had during our stay. We recommend staying here. Although: Two things to consider before booking. 1) There is no breakfast served. 2) There is no daily Maid services, even though we stayed five nights?」
「Firstly, the staff was fantastic! Starting with the valet Jessie, the front desk staff, Sarah the bartender and Andrew the maitre d, all were extremely friendly and enthusiastic! The property was beautiful and comfortable and would highly recommend to anyone. Can’t wait to go back!」
「I stayed for five days, but they never cleaned the room, nor did they change the trash cans or towels. No matter how many times I requested it at the front desk, my request was never fulfilled.」
ヒューストン セントラル ビジネス ディストリクト、ガス ウォータム ゴルフ コースから 6.5 km
10 段階中 9.2、とても素晴らしい、(1095) 件の口コミ
9.2/10
とても素晴らしい
(1095)
「Everything basic was good. In particular, the staff (front desk, parking lot, restaurant) were wonderful and made me feel very welcome and it's so confortable!
We had a problem with the air conditioner in our room, so I reported it to the front desk and they fixed it right away.
The room was very clean, but I would have liked a little more attention to replenishing the amenities. Maybe it's the hectic nature of a large hotel...」
