My family of 4 loved this condo, especially the fact that we had a great view of the beach from our balcony and of the lagoon from the front door! The lagoon was gorgeous as the sun was setting. All the items in the kitchen are very unorganized (had to search every cabinet for the right mizing bowl because they were all in separate places)...frustrating, but definitely not a deal breaker. The master bed and pillows were sooo comfortable! I wasn't crazy that the master bedroom is literally right when you walk into the condo, and there are only long saloon type doors to separate your room from the rest of the condo, but it wound up being okay for just a week. The pull out couch was very roomy for my 2 boys (5 and 7). Having a washer/dryer in the unit was SO nice! It was the tiniest washing machine I have ever seen, but it worked great and we were thankful to have it. The check in/check out process was very simple. My biggest complaint is that before the trip, I had some questions about the condo, and the email responses were terrible. They were abrupt and unprofessionally written, didn't answer my questions completely, and one email even said if I had any additional questions, to contact them at XXX-XXX-XXXX. So if at all possible, don't email this company for questions, call them. Don't let it stop you from staying here though. The condo was beautiful, well maintained, and I recommend it for couples or families with young children.