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InterContinental Real Guatemala by IHG

5.0 star property
Beaux Arts hotel with 4 restaurants and 2 outdoor pools

Choose dates to view prices

Just steps from Plaza Fontabella, Real InterContinental Guatemala offers true relaxation. The spa specializes in reflexology and hot stone treatments. Four restaurants serve international cuisine, and a café provides coffee options. Guests enjoy two outdoor pools and free WiFi.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

The current price is ￥27,225
￥35,081 total
includes taxes & fees
Dec 5 - Dec 6

Get more when you're a member

  • Save 15% or more on select VIP Access properties when you reach Silver tier or above
  • Experience top-rated quality and exceptional service
  • Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Premium Room, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Premium Room, 1 King Bed, Club Lounge Access (High Floor)

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 40 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

City view

Premium Room, 2 Double Beds, Club Lounge Access (High Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Classic Room, 2 Double Beds, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, City View (High Floor)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Suite, 1 Bedroom, City View (High Floor)

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 71 sq m
  • City view
  • Sleeps 3
  • 1 Twin Bed

View all photos for 1 King Classic

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Classic

9.2 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

2 Double Classic

9.0 out of 10
Wonderful
(33 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

View from room

Standard Room

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

View from room

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for 1 King Premium High Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Premium High Floor

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 1 King Premium City View High Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Premium City View High Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Club Lounge Access (High Floor)

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Premium High Floor

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

2 Double Premium High Floor

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 King Classic City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

1 King Classic City View

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

Junior Suite, 1 King Bed, Club Lounge Access

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Club Lounge
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Double Classic City View

Egyptian cotton sheets, premium bedding, pillowtop beds, minibar

2 Double Classic City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Hypo-allergenic bedding
Pillow menu
Free extra futon mattress
Soundproofed rooms
Air conditioning
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
Blackout drapes/curtains
  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the neighborhood

Map
01010 Guatemala, Guatemala City, 14 Calle 2-51 Zona 10

What's nearby

  • Plaza Fontabella Shopping Center - 3 min walk - 0.3 km
  • Oakland Mall - 10 min walk - 0.8 km
  • U.S. Embassy in Guatemala - 13 min walk - 1.1 km
  • La Aurora Zoo - 14 min walk - 1.2 km
  • Paseo Cayala - 5 min drive - 3.6 km

Getting around

  • La Aurora Intl. Airport (GUA) - 13 min drive

Restaurants

  • ‪San Martín - ‬2 min walk
  • ‪Restaurante La Poza - ‬2 min walk
  • ‪Maya Lounge - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪The Market - ‬1 min walk

About this property

InterContinental Real Guatemala by IHG

Luxury family-friendly hotel near Plaza Fontabella Shopping Center
Located close to Oakland Mall and Europlaza, InterContinental Real Guatemala by IHG provides a free daily manager's reception, a terrace, and an art gallery on site. Treat yourself to a Swedish massage, a manicure/pedicure, or a body scrub at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. In addition to a coffee shop/cafe and a garden, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
You'll also enjoy the following perks during your stay:
  • 2 outdoor pools and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • Luggage storage, a front-desk safe, and massage treatment rooms
  • A banquet hall, a reception hall, and multilingual staff
  • Guest reviews speak highly of the helpful staff
Room features
All 238 rooms include comforts such as premium bedding and pillow menus, as well as perks like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Highchairs, childcare services, and free infant beds
  • Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses
  • Bathrooms with rainfall showers and deep soaking tubs
  • 48-inch LED TVs with premium channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

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9.2 out of 10, Wonderful, 1,000 reviews
The price is ￥20,021
￥24,426 total
includes taxes & fees
Dec 5 - Dec 6
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Airport pick-up shuttle (surcharge) from 5:00 AM to 11:00 PM at scheduled times and on request
  • Area shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: GTQ 159 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Picasso Stone Flame Oven
  • Tanoshii
  • The Market

Things to do

  • 2 outdoor pools
  • 24-hour health club
  • Art gallery
  • Children's pool
  • Full-service spa
  • Hot tub
  • Library
  • Sauna

Family friendly

  • 2 outdoor pools
  • Children's pool
  • High chair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 20 meeting rooms
  • Computer station
  • Conference center (6,186 square feet of space)

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open select days
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Grab bar in bathtub (33 inches high)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 100% renewable energy
  • 15 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free crib
  • Free extra futon
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between midnight and 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GTQ 160.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

Parking is included for 1 vehicle per reservation. A parking fee of GTQ 160 applies for each additional vehicle.

Optional extras

  • Fee for buffet breakfast: approximately GTQ 159 per person
  • Airport shuttle fee: GTQ 144 per vehicle (maximum occupancy 3)
  • Pet fee: GTQ 1200 per pet, per stay (maximum GTQ 1200 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between midnight and 3:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GTQ 160.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 10 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Guatemala InterContinental
InterContinental Guatemala
InterContinental Real Guatemala
Real Guatemala InterContinental
Real InterContinental Guatemala
Real InterContinental Hotel Guatemala
Intercontinental Guatemala City
Real Intercontinental Guatemala City
Real InterContinental Guatemala Guatemala City
Real Intercontinental Guatemala Hotel Guatemala City
Real InterContinental Guatemala Hotel
Real InterContinental Guatemala
Real InterContinental Guatemala by IHG Hotel

Frequently asked questions

Does InterContinental Real Guatemala by IHG have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

How much does it cost to stay at InterContinental Real Guatemala by IHG?

As of Nov 8, 2025, prices found for a 1-night stay for 2 adults at InterContinental Real Guatemala by IHG on Dec 5, 2025 start from ￥27,225, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Real Guatemala by IHG pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 30 lbs per pet. There's a fee of GTQ 1200 per pet, per stay. Service animals are exempt from fees.

How much is parking at InterContinental Real Guatemala by IHG?

This property doesn't offer parking.

What time is check-in at InterContinental Real Guatemala by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available from midnight–3:00 PM for a fee.

What time is check-out at InterContinental Real Guatemala by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Real Guatemala by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 5:00 AM–11:00 PM on request. A fee of GTQ 144 per vehicle applies.

Where is InterContinental Real Guatemala by IHG located?

This family-friendly Guatemala City hotel is located near the airport, within a 15-minute walk of Plaza Fontabella Shopping Center and Oakland Mall. La Aurora Zoo and Europlaza are also within 1 mi (2 km).

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InterContinental Real Guatemala by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1000 reviews
Rating 8 - Good. 183 out of 1000 reviews
Rating 6 - Okay. 50 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 30 out of 1000 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nubia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room and amenities
Stayed 3 nights in Oct 2025

10/10 Excellent

Engelbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 8 nights in Oct 2025

10/10 Excellent

Sady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love everything about this hotel
Stayed 1 night in Aug 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice hotel, very close to the airport. Has a small sauna and swimming pool and hot tub which were great. Also has many restaurants, so you can stay inside the hotel if you don't want to go out.
Stayed 3 nights in Apr 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel though a bit outdated. Restaurants are average but lots of other restaurants in walking distance.
Stayed 1 night in May 2025

10/10 Excellent

maria

Very nice property, staff super professional, excellent location, excellent breakfast. Thank you so much everybody, thank you so much the lady Azul who works in the ice cream shop, very nice professional
Stayed 3 nights in May 2025

6/10 Okay

Hee Jung

Liked: Cleanliness, staff & service
location was very attractive that we were walk distance from CC fontabella. However, we were not clear if breakfast was included, it didn't specify on Expedia nor staff mentioned while we were checking in. We were going to eat outside but glad that we ate breakfast at hotel, but didn't know it was included.
Stayed 1 night in Aug 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is always the best choice, close to the airport, neat environment, Restaurants offer great food choices.
Stayed 1 night in Apr 2024

2/10 Terrible

William

Liked: Amenities
The night club noise kept me up all night. Changed rooms next night. Then it was good
Stayed 1 night in Aug 2025

10/10 Excellent

Dalia

Liked: Staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 2 nights in Apr 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and brand new facilities l, and we had a great time resting over the weekend topped off with a wonder breakfast
Stayed 1 night in Jun 2024

10/10 Excellent

Hilma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel and service
Stayed 1 night in May 2024

10/10 Excellent

Dalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean and safe hotel,delicious breakfast every day,
Stayed 2 nights in Apr 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
I will return !
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, dining options
Stayed 2 nights in May 2024

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
The property is considered the best hotel in the area and very safe. The breakfast is world class.
Stayed 3 nights in Mar 2024

10/10 Excellent

SYLVIA

Liked: Cleanliness, staff & service, amenities
Outstanding and centrally located.
Stayed 1 night in Feb 2023

10/10 Excellent

Fredy

Liked: Cleanliness, staff & service, property conditions & facilities
It was centrally located among many amenities. The close proximity to the airport made it a great stay a day before our departure.
Stayed 1 night in Apr 2023

8/10 Good

mark

Liked: Property conditions & facilities
Nice property, friendly staff very helpful. The little bit I walked around the area felt unsafe guards at every store nearby. Great place to stay, would explore outside the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place to stay when visiting the City

The extra service provided several times by the front desk staff was exceptional. The buffet breakfast was among the very best we've ever experienced!
Stayed 2 nights in Jun 2023

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
amazing staff very nice people
Stayed 1 night in Jan 2023

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service great people
Stayed 1 night in Mar 2023

10/10 Excellent

Stan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is by far its my favorite in Guatemala City. Talk about 5 star service . Everything about this hotel is top notch . The staff and friendly demeanor of everyone there .
Stayed 2 nights in Jun 2024

10/10 Excellent

Jorge M

Liked: Cleanliness, property conditions & facilities
Clean place
Stayed 1 night in Mar 2023