Hotel Guatemala Inn

Property class: 3

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A free roundtrip airport shuttle, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Hotel Guatemala Inn. The on-site restaurant, Guatemala Inn Restaurante, offers breakfast, lunch, dinner, and light fare. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Room

Standard Room, 1 Queen Bed, Non Smoking

  • City view
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Room

Standard Double Room, 2 Queen Beds, Non Smoking

  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Room

Standard Double Room, 2 Queen Beds, Smoking

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Standard Triple Room, Non Smoking

Room

Standard Triple Room, Non Smoking

  • City view
  • 1 bedroom
  • Sleeps 3
  • 3 Queen Beds

View all photos for Standard Quadruple Room, Non Smoking

Room

Standard Quadruple Room, Non Smoking

  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Queen Beds
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About the neighborhood

Located in Zona 8, a neighborhood in Guatemala City, Hotel Guatemala Inn is in a shopping district. Teatro Nacional and Museo de Ferrocarril are cultural highlights, and some of the area's attractions include La Aurora Zoo and Botanical Garden. Miguel Ángel Asturias Cultural Center and Natural History Museum are also worth visiting. Visit our Guatemala City travel guide
Map
1009, Guatemala, Guatemala City, Ave Reforma 4-22 Zona 9

What's nearby

  • An elephant standing in a rocky enclosure with a water feature and painted rock walls.
    La Aurora Zoo
    2 min drive - 1.5 km
  • Torre del Reformador
    16 min walk - 1.4 km
  • Avenida La Reforma
    17 min walk - 1.5 km
  • Miguel Ángel Asturias Cultural Center
    18 min walk - 1.5 km
  • Guatemala City Hall
    3 min drive - 2.2 km

Getting around

  • La Aurora Intl. Airport (GUA)
    15 min drive

Restaurants

  • Burger King
    14 min walk
  • G Lounge
    15 min walk
  • McDonald's
    7 min walk
  • Al Macarone zona 9
    17 min walk
  • Pollo Campero Av. Bolivar
    7 min walk

About this property

Hotel Guatemala Inn

  • Hotel near Paseo Cayala
  • At Hotel Guatemala Inn, you can look forward to a free roundtrip airport shuttle, a terrace, and a coffee shop/cafe. The on-site restaurant, Guatemala Inn Restaurante, offers breakfast, lunch, dinner, and light fare. Free in-room WiFi is available to all guests, along with a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • Free self parking
    • RV/bus/truck parking, luggage storage, and an elevator
    • Concierge services, a banquet hall, and a 24-hour front desk
  • Room features
  • All 56 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
  • Other conveniences in all rooms include:
    • Bathrooms with rainfall showers
    • 36-inch TVs with cable channels
    • Daily housekeeping and phones

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Frequently asked questions

Is Hotel Guatemala Inn pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Guatemala Inn?

Check-in start time: 2:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Guatemala Inn?

Check-out is at 1:00 PM. Late check-out is available for a fee (subject to availability).

Does Hotel Guatemala Inn provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 5:00 AM–10:30 PM on request.

Where is Hotel Guatemala Inn located?

Located in Zona 8, this hotel is within 1 mi (2 km) of Avenida La Reforma, Botanical Garden, and Torre del Reformador. Aldawa Mosque and Teatro Nacional are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Guatemala Inn Reviews

8.0

Very Good

8.6

Cleanliness

8.2

Location

8.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 97 out of 260 reviews
Rating 8 - Good. 88 out of 260 reviews
Rating 6 - Okay. 41 out of 260 reviews
Rating 4 - Poor. 22 out of 260 reviews
Rating 2 - Terrible. 12 out of 260 reviews

Reviews

Verified review

2/10 Terrible

No estaban funcionando como hotel. Me hicieron perder el tiempo
Stayed 1 night in Jul 2020
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Bueno, recomendable, buena atención, limpio, amplio, comodo, accesible.
Stayed 1 night in Nov 2018
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
1. Cockroaches. 2. The Concierge was supposed to insure that my son s airport shuttle had him to the airport by 16:00 hours. THEY DIDN"T EVENT CALL THE SHUTTLE UNTIL 16:00 HOURS. As a result my son missed his flight and is STUCK in guatemala for 4 days.
Stayed 1 night in Aug 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice and clean...great for night before our flight. Close to airport
Stayed 1 night in Jul 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good experience. Rooms were clean; food was good; staff was friendly. Perfect location if you have to visit the US embassy. 24 hour armed security guards a big plus. One window a/c was noisy so we turned it off, but since the season was cool it was not a big deal. Someone pilfered half of my wife's Dove shampoo bottle.
Stayed 1 night in Jul 2018
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience, will stay again ;)

Excellent experience, will recommended ;) stayed two days, excellent food, really friendly staff, thank u very much ;)
Stayed 2 nights in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Buena ubicación en una avenida principal
Stayed 1 night in Jan 2018
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
En general muy bien para el precio, por mejorar las camas, ya que estaban un poco duras
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities

$32 for a breakfast that worth $3-5

Family trip to Guatemala, i reserved 2 nights for 2 adults and 2 kids, picked the hotel as is a good neighborhood, the rate and the free breakfast. The manager refused to give us the 4 breakfast as he said the hotel only received confirmation for 2 adults even when i showed him and forwarded the email confirmation from Expedia, he wanted me to pay $32 for each of the kids and one of them is only 2 years old. The room has a lot of humidity, the baby and i got a cough, my wife got a cold. The elevator was partially working, had to wait for someone on the staff to move it up and down. Not what you expect on a $98 room hotel.
Stayed 2 nights in Dec 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The staff is nice and helpful, but that is the best thing about this hotel. We found two roaches in our room as soon as we walked in and two very long hairs in the sheets!! The manager gave us a different room, but not a good experience.
Stayed 1 night in Dec 2017
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities, room comfort

me parece un hotel descuidado

Desafortunadamente me tocó una habitación con cucarachas y me informaron que como recientemente habían fumigado pues había dispersión de esos insectos, lo bueno que me cambiaron de habitación.El internet también fue malo, se desconectaba constantemente.
Stayed 1 night in Nov 2017
Verified review

6/10 Okay

Liked: Cleanliness, room comfort

Comoda

Hotel comodo tranquilo con amplias habitaciones
Stayed 3 nights in Nov 2017
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location walking distance from the US embassy.
Stayed 1 night in Nov 2017
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

bien

En general bien
Stayed 2 nights in Jul 2017
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Room comfort

It was OK

It was OK for the price but I expected more in terms of room size, bathroom accesories, telephone use explanation, etc.
Stayed 1 night in Jul 2017
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities

Amazing Staff Members

The best of this hotel is their staff very friendly, I need it a refrigerator urgently to save breastfeeding milk and they look for one in a rush. The best of the hotel is that they solve your needs, they recommend a taxi driver name Yovani who took me everywhere and wait it for me in each meeting, ask for him at the hotel in your next visit.
Stayed 2 nights in Jun 2017
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incómodo

EL hotel algo antiguo y con pocos servicios en la habitación, falta café, agua, aire acondicionado cómodo, el que había hacía mucho ruido
Stayed 1 night in May 2017
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities

Small rooms decor is old

For the price it's expensive for what it is ! Cold water in basin, so shaved in cold water. Tried to bring s friend of mine in the room , night guard would not allow , had a present to give her , had to go up and get it! Put my friend in an awkward position !!! Not happy !!! Re Michael Halouvas
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the airport.

We had a great night at this hotel before our return flight. The restaurant was great as well. They served delicious crepes. The shuttle was very helpful.
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Un hotel estándar en lo que se cuida el costo pero nada de lujos
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible for the cost you pay them....

Very poor, dark hotel.. actually INN.. It is not near the expectations.. Very dark, old building with smell in rooms with poor staff service.. No pick up at late hours from airport and no notification of the same... Overall.. Suggest a BIG NO to this hotel. They refused to cancel or change my stay and since I had already paid in advance... I was stuck with them for 4 nights... Horrible.
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities, room comfort
La gente es muy amable pero el hotel muy ruidoso y viejo
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service as usual. This was my 4th stay in the hotel and the manager is still the same as 7 years ago. Hotel is clean and comfortable.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Served well

We arrived later in the evening and were served well. ( I called ahead to warn them and request an early shuttle to airport.) We left to early for breakfast, but they made sure we had three cups of coffee for the road. We'll use this hotel again without hesitation.
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel muy limpio, céntrico, agradable

Muy bien, el hotel muy céntrico, la atención muy buena, desayuno bueno, limpieza perfecta,