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GuangZhou Master Hotel

2.0 star property
Business travelers find a convenient retreat in Tianhe where express check-out saves time and the on-site restaurant serves delicious meals after a busy day

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GuangZhou Master Hotel caters perfectly to those traveling for work. Visitors can enjoy efficient meals at the restaurant without leaving the property, while the business center provides all the tools needed to stay productive during their stay in Tianhe.

Reviews

5.2 out of 10

Popular amenities

  • Restaurant
  • Business services

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Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Express check-out available

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

National rating

Property class, provided by our rating system, is based on property type, amenities, and services.

Frequently asked questions

What time is check-in at GuangZhou Master Hotel?

Check-in begins at 2 PM.

Where is GuangZhou Master Hotel located?

Located in Tianhe, this hotel is within 3 mi (5 km) of Baiyun Mountain, Dongfeng Park, and Waterscape Falls In East Station Plaza. Yuntai Garden and CITIC Plaza are also within 3 mi (5 km). Tianpingjia Station is only a 5-minute walk and Yantang Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

5.2

5.0

Cleanliness

5.0

Location

5.4

Staff & service

5.2

Property conditions & facilities
Rating 10 - Excellent. 1 out of 11 reviews
Rating 8 - Good. 2 out of 11 reviews
Rating 6 - Okay. 3 out of 11 reviews
Rating 4 - Poor. 1 out of 11 reviews
Rating 2 - Terrible. 4 out of 11 reviews

Reviews

Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

沒有最差，只有更差。

沒有住過比這間更差的酒店，我請願付貴一點去住其他。。跟女朋友訂了2晚大床，但給了我兩張小床的房間，那張小床真的小得可憐，一直打電話去要求換床，他們只是回應房間已滿，不好意思。位置又不好，附近沒東西吃的。房間又不夠清潔。升降機中煙味超重，沒人阻止住客到處抽煙。最後結果跟女朋友吵了一天。TMD hotel!
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

写真に騙されてはいけない

実際は、写真よりもグレードの低いホテルでした。 市街地からも遠く、ホテルスタッフもほとんど英語が話せず苦労しました。 雀荘として有名のようで現地の人ばかりでした。 リネンも加齢臭のような匂いで、窓も閉まり切らず、お部屋も不満でした。
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

value for money

The three nights I spent there, I found the staff to be very cooperative, helping and courteous. Although they were quite limited in English yet they did what they could to help us, which is really appreciable. Breakfast was included in the package and first day they allowed kids to have breakfast with us but remaining days they insisted that kids were not included and I had to buy the coupons for 15.00 Yuans each/breakfast. Overall, I could recommend it to a friend.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NEVER AGAIN

Firstly it was advertised that there is a western breakfast at this hotel which was not the case, it was stated that there was a swimming pool which there isn't and staff members were rude and not helpful what so ever, this is a non speaking English hotel. I do not recommend this hotel to any human beings, this hotel only suits the guangzhoe locals.
Verified

4/10 Poor

Hermes

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

If all you can speak is English, stay away!!!!!

First arrived at the hotel, difficulties to communicate. Nobody speaks English, and the whole staff stares at you like you have seven heads, sometimes even cracking jokes between them. Very uncomfortable. Finally went up to the room to find that the carpet had not been clean for at least 3 weeks... bigger problem when I tried to ask them to clean the carpet... long story short; they never did. No safe box in the room. Continental breakfast is a over statement, the restaurant offers a list of southern Chinese specialties (rice water, meat and broccoli, very spiced stuff) if you are a western you are going to be hungry. That aside I tried to taste some local flavors at diner one night and again, communication problems. I bailed out two days before because I just could not stand it.
Verified

10/10 Excellent

GusT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Master Hotel GZ

I spent a wonderful 3 weeks in the Master Hotel. The room was beautiful with a view of Baiyun Shang (white cloud mountain). The reception staff were very friendly and helpful although I do recommend bringing a Chinese dictionary if your not a native speaker. I never came across the pool that was advertised but I was not really looking for it so it may be inside the hotel somewhere.The Master Restaurant is a credit to the hotel and I found the staff were as warm as the food was hot.The hotel is a little off the beaten track but cabs are cheap and there are plenty of things to look at if you prefer to walk.
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

A hotel which spend all the money on their exterio

A hotel which spend all the money on their exterior. The first day, we were settled in lower floor, where normally tour groups stayed in. We were woken by laughs and yell outs at 5.30am by tour groups. Also the interior was completely different from what it showed on photos. Carpet was dirty as well as the wall. The room was rough. The most terrible thing is that air-conditioning was so noisy. Though we turn it off, another air-conditioning just located outside our windows was still noisy. After long discussing with receptionists and manager the next day, they agreed to get us another room which is in higher floor. The second one is much better. It's standard furnished and clean. No more noise from outside nor air-conditioning. It's a little far away from shopping centre. Though its not a long way to underground, the underground station needs a lot interchange. Yet buses was good.
Verified

6/10 Okay

Jack

Liked: Cleanliness, room comfort

Good but lacking finishing touch

The soap dispensor was empty, but they did not refill it despite bringing it to their attention, so no soap to use. Had to use the shampoo. Quite noisy with room acoustics & next door guests. They couldn't refund the holding deposit & told me to wait for it to show up on my next credit card statement. Not very smooth systems in place.
Verified

6/10 Okay

Verified traveler

not impressed

hotel is okey, but they are too cheap to turn on the lights, the hotel hall way to my room is dark. I check the other levels are same. you fill like in a haunted hotel
Verified

6/10 Okay

Povl

Disliked: Cleanliness, staff & service

Acceptable!!

The most irritating issues in staying at this hotel is that the staff don't understand english. And control the room when you arrive. They try to charge for damage you haven't done. Otherwise the room was OK and the location and surrounding was acceptable. The breakfast was after a couple of days too much Chinese.
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort