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Aloft Guangzhou Tianhe

3.0 star property
Art Deco Guangzhou hotel in Tianhe with free parking

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Aloft Guangzhou Tianhe

Reception
Lobby sitting area
View from room
View from room
Breakfast, lunch, dinner served; international cuisine

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
    Housekeeping
  • Pet friendly
    Pet friendly
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Bar
    Bar
  • Parking included
    Parking included
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Room options

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About the neighborhood

Map
510610, Guangdong Province, Guangzhou, No 365 Tianhe Bei Road, Tianhe District

What's nearby

  • Taikoo Hui - 15 min walk
  • Tianhe Stadium - 18 min walk
  • Tee Mall - 2 min drive
  • Canton Tower - 5 min drive
  • Canton Fair Complex - 9 min drive

Getting around

  • Guangzhou East Railway Station - 16 min walk
  • Shipaiqiao Station - 16 min walk
  • Baiyun International Airport (CAN) - 48 min drive

Restaurants

  • ‪味道门炭火烤肉 - ‬4 min walk
  • ‪正本日本料理 - ‬5 min walk
  • ‪Poker Face桌游 - ‬4 min walk
  • ‪澳门街 - ‬2 min walk
  • ‪陶然居 - ‬6 min walk

About this property

Aloft Guangzhou Tianhe

Hotel near Canton Fair Complex
Take advantage of a terrace, dry cleaning/laundry services, and a bar at Aloft Guangzhou Tianhe. The on-site international cuisine restaurant, Sesamee Tree, offers breakfast, lunch, and dinner. In addition to a 24-hour gym and conference space, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Outdoor pool access nearby
  • Free self parking
  • Buffet breakfast (surcharge), access to a nearby indoor pool, and an elevator
  • Luggage storage, meeting rooms, and smoke-free premises
Room features
All 496 rooms include comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 42-inch LCD TVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available for a fee: CNY 128 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Sesamee Tree

Things to do

  • 24-hour gym
  • Indoor pool (guest access)
  • Outdoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,229 square feet of conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 43 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 212.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 128 per person
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CNY 212.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Aloft Guangzhou Tianhe Hotel
Aloft Tianhe Hotel
Aloft Tianhe
Aloft Guangzhou Tianhe Hotel
Aloft Guangzhou Tianhe Guangzhou
Aloft Guangzhou Tianhe Hotel Guangzhou

Frequently asked questions

Does Aloft Guangzhou Tianhe have a pool?

Yes, this property has outdoor pool access.

Is Aloft Guangzhou Tianhe pet-friendly?

Yes, pets are allowed at this property.

How much is parking at Aloft Guangzhou Tianhe?

Self parking is free at this property.

What time is check-in at Aloft Guangzhou Tianhe?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Aloft Guangzhou Tianhe?

Check-out is at noon. Late check-out is available for a fee.

Where is Aloft Guangzhou Tianhe located?

Located in Tianhe, this hotel is within a 15-minute walk of Waterscape Falls In East Station Plaza, Zhongtian Shopping Mall, and Taikoo Hui. CITIC Plaza and Grandview Mall are also within 1 mi (2 km). Shipaiqiao Station is 16 minutes by foot and Linhexi Station is 17 minutes.

Aloft Guangzhou Tianhe Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 113 out of 257 reviews" "
Rating 8 - Good. 120 out of 257 reviews" "
Rating 6 - Okay. 15 out of 257 reviews" "
Rating 4 - Poor. 8 out of 257 reviews" "
Rating 2 - Terrible. 1 out of 257 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is vey good but have pandemic
Stayed 1 night in May 2021

8/10 Good

Hua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable
The hotel is a bit aged but clean and conformable, consider it's price and location, it's still a nice choice
Stayed 1 night in Apr 2021

10/10 Excellent

Leong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Angeline, New York, NY

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are helpful. I just wish all staffs were able to speak English as Guangzhou is a business center these days. However, I think it's good effort where they make sure at least one person is able to speak English. Property is clean. Stayed at the suite and they have in room laundry, although, laundry detergent wasn't provided so it's a little hassle. There is a minimarket connected to hotel for convenience. Definitely will stay here again.
Stayed 2 nights in Nov 2019

10/10 Excellent

limei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

10/10 Excellent

Pei Hua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good especially large room and good food in bar
Stayed 2 nights in Dec 2019

8/10 Good

Angel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reasonable price and great location
Overall stay is pleasant. Great location, room is clean and comfortable. Staff are friendly and helpful.
Stayed 1 night in Nov 2019

4/10 Poor

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Staff & service
No service room. On check in they will ask you to pay in advance 200% of your bill as deposit. Even when I put the sign of NO DISTURB as I was very jet lagged and wanted to sleep they knocked the door 3 times and then they came in!! The lady said "Oh the cleaner want to know if she can come to do your room ".
Stayed 4 nights in Nov 2019

8/10 Good

Tseng Hsing

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2019

10/10 Excellent

Orlando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location clean and easy transport links. great place to stay for a few days
Stayed 3 nights in Oct 2019

6/10 Okay

rajeev

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

JOSE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Dong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice business hotel
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thoughtful service
No frills room, and usual disposable items like comb, razor, toothbrush are not provided in the rooms but available for guests who require them to take them from the lobby. No cutlery is provided in room either so we obtained a disposable pack of fork knife spoon from the restaurant in the hotel. Very thoughtful housekeeping service - our plastic spoon broke and during housekeeping they left us a new pack of the cutlery without us requesting! Pleasant experience.
Stayed 4 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Friendly staff and clean rooms. Beds are comfortable.
Stayed 5 nights in Oct 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The robots were very clever, breakfast was enjoyable the staff tried to be helpful but English was difficult for some of them but they soon found someone that could help
Stayed 2 nights in Oct 2019

10/10 Excellent

Vishal, Panama

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Good location and friendly staff and everything high quality . Very soft mattress
Stayed 3 nights in Oct 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2019

10/10 Excellent

JRomanHV, Tijuana

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, nice staff, good breakfast and also, with shuttle to the fair.
Stayed 6 nights in Oct 2019

8/10 Good

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room is not too big, but all very functional. Good choice of TV channels. Good WiFi.
Stayed 1 night in Sep 2019

8/10 Good

Annie

Traveled with group
Stayed 1 night in Sep 2019

8/10 Good

Boon Hong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019