Find Family Hotels in Gstaad - Saanen

"Our room was clean with a view of the lake! It was spacious enough for three people to comfortably move around. There was complimentary water, juice and beer in the fridge. The staff was friendly, the food was very good The hotel’s location to the Christmas market and train station was ideal! "

"Everything top rated"

"Superb location, stunning views from room and reception, excellent service and facilities. Nicolas at the reception made our stay super special, with his great personality. We observed him making each guest feel valued and special. Nothing was too much trouble and a wealth of information was given to us to make the best of our short 2 night stay. Hotel was next to bus stop, and direct access to the lake side promenade too. Room was very clean, very comfortable beds, amazing shower and a fridge. Loved the shutter for windows and the awnings that cover the balcony in sunnier times. Improvement needed: minor maintenance issue of the power plug cube being broken off its stand on one side of the bed and night stand shades need tightening. 2 coffee pods per day for 2 people in a room is not generous at all, especially when you charge Chf 4 per extra capsule. That said, we had an outstanding stay and the only regret was we were not staying longer. "

"Staff nice"

"Great hotel"

"Staff were lovely, very efficient and courteous. Couldn’t do enough for us. The walk across the road for breakfast was beautifully bracing and the view unsurpassed. So easy to wander leisurely into Montreux Christmas Market."

"Perfect stay. Room was clean, spotless, functional and comfortable. Breakfast was excellent - everything was tasty and prepared fresh in small batches. Staff throughout our stay was warm and friendly. We were especially impressed by our restaurant staff from Croatia - he was unfazed despite a full restaurant, gave great and thoughtful service to every table and was really polite and professional. Restaurant served delicious dinners too. Would definitely recommend this hotel!"

"Great location and room. Right on lake and at Christmas market. Perfect!"

"I stayed the second time in Hotel Victoria. What is amazing for me is the level of service and the attention to details. It is a classic 5 star service combined with the warm hospitality of the owner family. This mix and the beautiful setting is getting rare in the world of hospitality. Very worth to visit and I will come back again soon. "