See all properties
Save

Hotel Roc et Neige

3.0 star property
Mountain ski retreat with a restaurant

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Hotel Roc et Neige

Photo gallery for Hotel Roc et Neige

Snow and ski sports
Property grounds
Twin Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds
Balcony
Lobby

Overview of Hotel Roc et Neige

Reviews
8.0

Very good

Popular amenities

  • Breakfast includedBreakfast includedBreakfast included
  • Pet friendlyPet friendlyPet friendly
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
1660, Chateau-d'Oex, Route des Monnaies 46
  • Popular LocationChateau-d'Oex-Praz-Perron Cable Car7 min walk
  • Popular LocationChateau d'Oex Ski Resort6 min drive
  • Popular LocationGruyère Pays-d'Enhaut Regional Nature Park8 min drive
  • AirportGeneva (GVA-Cointrin Intl.)103 min drive
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

Room options

View all photos for Quadruple Room

Quadruple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Quadruple Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

View all photos for Triple Room

Triple Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Triple Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Twin Room

Twin Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Twin Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room

Double Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Double Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, blackout drapes, free cribs/infant beds, rollaway beds

Single Room

Highlights

Free cribs/infant beds
TV
Blackout drapes/curtains
Private bathroom
Free bottled water
Cable channels
Desk
Daily housekeeping
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Close to Castle of Gruyeres

Standard Double or Twin Room | Minibar, in-room safe, desk, soundproofing

Hôtel de Gruyères

Gruyeres
Spa
Pet friendly
Free WiFi
Gym
9.0 out of 10, Wonderful, (489)
The price is ￥23,778
per night
May 2 - May 3
Hôtel de Gruyères

About the neighborhood

Chateau-d'Oex

Located in Chateau-d'Oex, Hotel Roc et Neige is near a train station and in the mountains. HR Giger Museum and Musee du Vieux Montreux are cultural highlights, and some of the area's attractions include Marmot's Paradise and Swiss Organ Museum. Be sure not to miss outdoor adventures like mountain biking and hiking/biking trails.
Visit our Chateau-d'Oex travel guideOpens in a new window

What's nearby

  • Chateau-d'Oex-Praz-Perron Cable Car - 7 min walk
  • La Braye - 7 min walk
  • Chateau d'Oex Ski Resort - 6 min drive
  • Gruyère Pays-d'Enhaut Regional Nature Park - 8 min drive
  • Gstaad Ski Resort - 21 min drive

Getting around

  • Château-d'Œx Station - 6 min walk
  • Sion (SIR) - 76 min drive

Restaurants

  • Le Richemont - 8 min walk
  • Cafe des Bossons - 10 min walk
  • Café du Cerf - 7 min drive
  • Le Caribou - 4 min walk
  • Parc des sports -Château-d'Oex SA - 9 min walk

About this property

Hotel Roc et Neige

Hotel in the mountains
At Hotel Roc et Neige, you can look forward to a free breakfast buffet, a rooftop terrace, and a garden. Skiers and snowboarders can spend time on the slopes at this hotel offering a ski shuttle and ski storage. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Roc et Neige Restaurant, the on-site restaurant. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • Free self parking
  • Luggage storage, concierge services, and free newspapers
  • Smoke-free premises and meeting rooms
Room features
All 60 rooms feature comforts such as free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and desks

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Roc et Neige Restaurant

Things to do

  • Sauna
  • Ski storage

Family friendly

  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Rooftop terrace

Spa

  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Sunday and Monday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 20 per pet, per day
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 45.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: CHF 20 per pet, per day
  • Rollaway bed fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Roc Neige Chateau-d'Oex
Hotel Roc Neige
Roc Neige Chateau-d'Oex
Roc Neige
Hotel Roc et Neige Hotel
Hotel Roc et Neige Chateau-d'Oex
Hotel Roc et Neige Hotel Chateau-d'Oex

Frequently asked questions

Is Hotel Roc et Neige pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per day.

How much is parking at Hotel Roc et Neige?

Self parking is free at this property.

What time is check-in at Hotel Roc et Neige?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Roc et Neige?

Check-out is at 11 AM.

Where is Hotel Roc et Neige located?

Conveniently located near the ski slopes, this Chateau-d'Oex hotel is in the mountains within 2 mi (3 km) of Chateau-d'Oex-Praz-Perron Cable Car, La Braye, and Chateau d'Oex Ski Resort. Tête des Mourriaux is 2.2 mi (3.5 km) away. Château-d'Œx Station is 6 minutes by foot.

Hotel Roc et Neige Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 43 out of 153 reviews" "
Rating 8 - Good. 77 out of 153 reviews" "
Rating 6 - Okay. 20 out of 153 reviews" "
Rating 4 - Poor. 9 out of 153 reviews" "
Rating 2 - Terrible. 4 out of 153 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Olena, Fairport

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2023

4/10 Poor

Amandeep

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not a good experience, stay away. We travelled with our small kid and the lady at reception declined our request to do a bit earlier checkin although we could find out that the rooms were ready at that time, she wasn't kind enough and was continuously on the phone while we waited at reception. Room has no tea/coffee facility, dark inside and a broken chair. Would never book this again.
Stayed 2 nights in Jul 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Disappointed
Not helpful staffs .. broken bed frame and no change of towels!
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Bad
A hotel with terrible check-in service with zero hospitality and management.
Stayed 2 nights in Jan 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
Lovely location but horrible hospitality
I guess the owner of this place needed to know that their staffs are really trying to ruin his business. No service, stated under booking conditions that check-in is until 8pm but the staff decided to leave early and leave all our keys in a mail box for self check-in even saw us walking in the hotel !! Then the fish bone with one of the bed frame is broken and didn’t bother to fix it ? One of my colleagues almost dropped herself on the floor ! Towels were not changed, rubbish weren’t cleaned out .. nothing stated accordingly to the conditions written in the booking conditions. How could that be ? We are talking about Switzerland not some run down places… I just cannot believe what had happened to us in the past days
Stayed 2 nights in Jan 2023

8/10 Good

Kristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely place to stay. The staff was very friendly. From the hotel it was a short walk to town and to hiking trails.
Stayed 1 night in Sep 2022

8/10 Good

Thomas

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Dated hotel, ok for a short stay.
The hotel has refurbished rooms but is otherwise not in the best of shape and looks very dated. The restaurant was drafty and there was only one menu. The personnel was very nice, and a one-night stay for the relatively low price acceptable. Not recommended for a longer stay.
Stayed 1 night in Jan 2022

8/10 Good

Derek

Stayed 1 night in Dec 2021

6/10 Okay

E.H.

Business traveler
Disliked: Cleanliness, room comfort
Stayed 3 nights in Nov 2021

10/10 Excellent

MICHAEL

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location. Spacious room , nice breakfast and helpful staff.
Stayed 2 nights in Sep 2021