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"Excellent staff at reception and at the grill/bar next door"

"Really enjoyed staying here. The rooms are small - but that is pretty typical in Europe. It was a little hot since we came during a heatwave and it does not have air conditioning, but the evenings were cool, and we could leave the patio door open for relief. It does get a little noisy in the early morning because that's when traffic starts to pick up. It is conveniently located right across the street from the train station. The 2nd floor restaurant was great - breakfast (buffet) was included, and we ate on the beautiful patio every morning. Breakfast was good and had all that you expect (fruit, cheese, meats, eggs, pancakes, etc.). Including rice and miso soup with tofu for Asian guests, I assume. We also had dinner there one night, and it was very good. My wife says the steak with chimichurri was the best she's ever had. And she's not a meat-eater. Staff were super friendly and helpful. "

"In staying at 9 different hotels for our 2 week vacation this was our favorite hotel. We took the Gondola up to the hotel and then from there it was very easy to go to Grindelwald 'First' and was very accesible to some great hikes in the area, and then once the Gondola stopped at 6:00 p.m. it became very quiet and peaceful at the hotel. We had the restaurant and the mountain to ourselves for the rest of the night. Although we read many comments discouraging driving up to the hotel, we definitely could have driven up as we had good weather and the paved road is very driveable in the summer. "

"a bit expensive"

"Perfect place to enjoy a vacation for myself and my two teenage kids. Spacious apartment right next to Interlaken West station which was surprisngly noise free (with windows closed). Great scenery, super location, very attentive service and great breakfast. "

"Great employees! Thank you."

"Very helpful and informative staff. "

"Internet seemed off and on. No air conditioning but sooo glad there was a fan"

"Very great location and station pick up warm welcome with free prosecco drink, spa , sauna , swimming pool , balcony Mountain View "