Staff seemed to care little about helping, answering any questions about the area, or resolving any issues.
Facility and furniture was old and very worn.
Larry
2026 年 4 月に 1 泊滞在
4/10 (不満)
Roland、Sanger
家族旅行
2026 年 5 月 2 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Hotel was very understaffed. Several issues with working keys for rooms. Initial room was not cleaned, dirty, smelled like alcohol and was trashed. Took forever to get another room. New room, toilet did not work and the shower drained slow. On a good note the beds were extremely comfortable and the morning breakfast was ok.
Roland
2026 年 5 月に 1 泊滞在
6/10 (普通)
Kenneth
2026 年 4 月 29 日
気になった点 : スタッフとサービス
It was ok for what it was. No coffee in the room. Furniture and carpet was old an stained room 303
Kenneth
2026 年 4 月に 1 泊滞在
2/10 (非常に不満)
Bronson
家族旅行
2026 年 4 月 29 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
Simply poorly taken care of. What could have been a routine clean room was not really that clean. Old paint splattered onto furniture, curtains, and the floor. Since it was a bit dirty in appearance, I checked for bed bugs. As I’m glad to report not finding any, I did find the smoke alarm under the mattress. It was beeping as if the battery was low, but the battery was still in it. There was a smoke alarm in the ceiling, and I assume the staff saw it wasn’t there and installed another one, but obviously didn’t find the one that had been removed. This was my second time staying here, and will be my last. The previous time was about 2 years ago and wasn’t much better. While it is the only hotel to stay at in Commerce, it is worth the travel to Greenville or Sulphur Springs to have better accommodations. And, it’s unfortunate since it just needs a little TLC. Or a lot of it.
Bronson
2026 年 4 月に 1 泊滞在
6/10 (普通)
Prasad
出張
2026 年 4 月 28 日
close to the univ campus
Hot Breakfast items are limited and taste cold.
Prasad
2026 年 4 月に 1 泊滞在
2/10 (非常に不満)
CATHEY
2026 年 4 月 26 日
気になった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Our check in along with other guests was horrible! I pre booked & paid & they had incorrect pay information on our booking & I was forced to pay again! Absolutely a cluster! I would never recommend them. I also need to be reimbursed for what I paid on the original booking with you. I have my original booking receipt & I have the receipt for paying a 2nd time. Check in took 45 minutes & we had a wedding to attend! Other guests had been waiting over an hour to get checked in as well. Please refund my original booking amount.
CATHEY
2026 年 4 月 に 1 泊滞在
8/10 (良い)
Denise
グループ旅行
2026 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The staff may need to know where things or places in the city. For example, where the softball complex is or if there is a sonic or where events are at. The staff was very nice and respectful.
Denise
2026 年 4 月に 1 泊滞在
10/10 (非常に良い)
Kerri
家族旅行
2026 年 4 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Stayed here not knowing a thing other than it being super close to the softball field at ETA&M. It was exactly what we needed! Super comfortable beds, air worked great, rooms very clean, breakfast was amazing (Belgium waffles for the win), and the staff was kind, helpful and extremely courteous. Close to anything and everything you could ask for! If traveling for any sporting event you won’t be let down!
Kerri
2026 年 4 月に 2 泊滞在
6/10 (普通)
Beslan
2026 年 3 月 27 日
Beslan
2026 年 3 月に 3 泊滞在
2/10 (非常に不満)
Amalia
2026 年 3 月 25 日
Amalia
2026 年 3 月に 1 泊滞在
2/10 (非常に不満)
Christopher
出張, 家族旅行
2026 年 2 月 8 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
The entire place smelled stale, carpet throughout is worn and stained, wall paper is moldy and peeling, furniture is beat and stained. Just a complete dump for rhe location.
Christopher
2026 年 2 月に 2 泊滞在
2/10 (非常に不満)
LeShauhndin
2026 年 2 月 1 日
LeShauhndin
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Phyllis
2026 年 1 月 31 日
Phyllis
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
Phyllis
2026 年 1 月 31 日
Phyllis
2026 年 1 月に 3 泊滞在
10/10 (非常に良い)
Laurie
2026 年 1 月 30 日
良かった点 : 清潔度、施設のコンディションと設備
気になった点 : 設備とサービス
yes
Laurie
2026 年 1 月に 4 泊滞在
2/10 (非常に不満)
Troy
2026 年 1 月 30 日
気になった点 : 清潔度、設備とサービス
Mold
Troy
2026 年 1 月に 1 泊滞在
10/10 (非常に良い)
JASON
カップルで旅行
2026 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
.
JASON
2026 年 1 月に 1 泊滞在
8/10 (良い)
Cindi
小さなお子様連れの家族旅行
2026 年 1 月 14 日
良かった点 : 清潔度、設備とサービス、施設のコンディションと設備
Breakfast was good. The room was clean and staff was courteous. The only reason I gave 4 stars instead of 5 was the smell of the lobby. It was kind of musty, maybe from having an indoor pool??? But the kids enjoyed the pool and the property was clean.