Greater Glasgow Vacations & Trips from ￥211,931

The hotel was comfortable and staff were very pleasant and helpful

The staff at the hotel are really helpful and friendly but the property itself is somewhat tired and in need of TLC. In contrast to many reviews, our room with a Loch view was well presented and well equipped. However, the floor in the bathroom is uneven and there is evidence of a leak from the floor above, by the window. It is such a shame that there has been little investment as the location is outstanding, staff are great and the facilities are good. We had a great breakfast and the bar area is welcoming, if dated.

I had stayed in 2021 and thought the room decor was quite tired; I don't think that's changed really, although I appreciated having both an iron and an ironing board. Some Glasgow hotels I could mention expect you to collect said items from reception and get them in a lift yourself. While the restaurant- bar area is very modern, I think the food was quite pricey but attractively presented. While I slept very well, my only real complaint was my room was quite cold in the morning. However, the staff were all excellent- approachable, friendly and attentive. I would definitely stay again when visiting the town.

Staff were friendly and welcoming. The mattress on the bed was very poor and old, you could feel every spring through the sheets. Also the bathroom was over the kitchen and the smell of cooking breakfast woke us early even with the door shut. Not ideal.