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"The view was spectacular. The room was a little bit beat up, but we still had a nice stay with no issues. The in-room coffee station could have been much better and the pool drinks were way overpriced. The lagoon Beach area was nice as far as being able to get into the water. "

"El hotel estaba hermoso. Las facilidades espectaculares, mi habitación fue con piscina la cual estuvo de ensueño. Muy recomendado"

"The Hotel was very clean, updated and luxurious! Staff was friendly and helpful. Food was great! The pool and beach was beautiful! Would definitely go there again!!"

"the resort was beautiful. we had an amazing time. the animation crew did an amazing job at making the experience even better. Bellezo, Muñeco, Pokemon, and the animation supervisor were truly amazing! "

"Lots of activities for everyone and our pool side unit was excellent. "

"Greeted warmly when we first arrived, brought up to our room which we found clean and comfortable. Staff throughout our stay were friendly and attentive. Loved all of the pool areas, the beach and the many activities."

"Staff at the Riu were very accommodating! We enjoyed our stay... we will recommend this resort!"

"This was absolutely the perfect hotel for our stay in Punta Cana. We were celebrating our anniversary, and it matched our style beautifully. The customer service was truly beyond our expectations—staff were attentive and welcoming, and they went out of their way to make our stay special. Although there were many families with children, likely due to the on-site water park, it never disrupted our experience. We were still able to enjoy a relaxing and memorable getaway."

" The resort is in the middle of the slums. Broke down cars, houses and trash everywhere. The check in was ok. Had to sign a lot of waivers. The rooms were old fashion and just ugly. The beds didn’t have any blankets, only sheets. There was no small towels in the room. You had to request them. Room service was weird. They had a small menu and didn’t provide drinks. You had to call housekeeping for drinks. The staff here are amazing! They all seemed like they were walking on eggshells though. The views were nice in the back of the resort. The front looked like a 3rd world country. There is no atm on the property. Had to drive about 20 mins to another town to a bank with walk up atm. I stood in the line for over 30 mins. The food at the resort was amazing. Entertainment was great. The drinks had to be made with the smallest amount of alcohol, because I’m a light weight and never got a buzz even after 3 drinks. It was weird seeing the employees be searched after clocking out. They were checking to see if they stole anything. I was informed they search them upon arrival as well for drugs. The tour driver we had was very nice but we booked a ride to see dolphins about 25 mins away in Montego Bay, but the driver took us to the location that was 1.5 mins away in Ochos rios. Wasted hours in the car. Will never come back here. "