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"Solid 3 Stars out of 5 over four days Cleanliness: house keeping didn’t tend to none of our three rooms the first night. Was only taken care of after we went to front desk to complain Food: Buffet wasn’t appetizing. Had one of the people in our group grab fruit and found a bug in it. The Japanese restaurant and steak house were the only reasonable places worth eating at. Service: majority of workers seem miserable and non invested. Only truly care when they see cash being waived in their face, to those that delivered and made an effort, were truly impressionable. Entertainment: the night club was literally average. First few nights, repeated songs within a few sets. One night, the DJ couldn’t even play properly without stopping the music, couldn’t mix and it sounded horrible. People had to sing because the DJ couldn’t figure it out. When going up to make a request, he gestured for cash - provided a tip and STILL didn’t even play it. "

"I acquired salmonella poisoning from the resort. Definitely will not be going back. "

"This resort is super clean and the food is amazing. The rooms are gorgeous with a beautiful view. It’s an open layout so you get to see the beach as soon as you enter the resort. There’s also a lot of activities for the children to enjoy. I did not like that we were there for a week, tried going to the à la carte restaurants at different times and every time there was an hour wait. However, the buffet did not have a wait and the food was delicious. Also, I do not feel like it was all inclusive as there is a charge for room service (even if you generously tip) and there is a charge for the VR games for the kids. We also got the swim up pool with our room. The view was great but, the water was always cold. So although they say you can get in 24hours, it’s too cold to enjoy."

"All areas of hotel were well maintained"

"Everything was fine, in the best way to explain. Reception staff was rude upon arrival, but bell boys, room service, waiters, bartenders were great! Service was a bit slow and confusing in terms of room service timing and room cleaning frequency. Overall, I believe 3/5 is a fair rating. Good for a quick trip on a decent budget."

"The resort was nice and the staff was great. However clientele (some) were loud and rowdy. Always smells like pot. Water in Montego Bay is not as nice as other islands. We had a nice vacation with beautiful weather but won’t go back to Jamaica "

"Good resort. Needs updated rooms "

"We’ve been to 5 different all inclusive resorts and this by far has been the best! If you’re looking for a super chill environment with decent food, no kids and a clean beach this is it!"

"The resort is amazing, we enjoyed Palomino Island and the main pools immensely. Overall we had an awesome trip, but it wasn’t without a few “not so great” moments. Check in wasn’t great, we had booked 2 queens and were placed in a King. The gentleman at the front desk was insistent I booked a king until I showed my email confirmation showing we booked 2 queens. He was very short with me and was not friendly. I’m also used to some directions to the room, he quickly brushed me off and told me to go find a bellhop. The funicular had broken down twice over two consecutive days and the timing with the last shuttle from Palomino island the water park closing created a very long wait time. Normally when both were running the wait wasn’t too bad at all. I highly recommend making dinner reservations before your arrival, especially if traveling during a busy time like spring break. I had made reservations, but saw numerous people trying to get a table and turned away. We also had attempted to call the concierge at various times and the calls were not answered. We had to go to the concierge desk for questions or help. Concierge desk was extremely helpful though in getting an earlier shuttle to the airport when our flight was canceled and we had to get on an earlier flight. All in all. Wonderful trip and experience for the most part. Be prepared to wait in lines. Highly recommend if you can tolerate some wait times."