「The hotel is a bit remote from the center of the city but is located in a very quiet area. I truly enjoyed my 6-day stay and felt always comfortable. Staff are all always very kind and friendly, and speak English well. Staff members at the reception willingly called a taxi for me (Across the street in front of the hotel, Blue Bird taxis are usually waiting) and kindly told me where convenience stores are (Actually, there are several small grocery stores and local restaurants near the hotel, but...
「Friendly staff who go beyond the extra mile to make your stay comfortable. Good spread for breakfast. No major issues for the hotel for me apart from the slow lifts. Otherwise good value for money and I would definitely stay again if I return to Pekanbaru. Great job!」
「Reception non-existent, room in poor condition and dirty, no wifi. Booked because of the proximity to city centre and good reviews, these vere optimistic even by Indonesian standards. Would have stayed if I didn't already pay.」
