Great Hope House

Drop your dress code, this is a beach resort & you aren’t the Four Seasons. Plus you impose it on some people and not everyone? Fail. Your entire dinner reservations system/idea is terrible, you can only book a res 2 days out, no more and they are all taken, EVERYDAY. Not cool, get rid of that. What’s the point of all inclusive if I can’t eat at any of your restaurants? So I’m basically just paying for 1 buffet everyday then. NO restroom at the beach, no restroom at the bar, no restroom at the pool, no restrooms at the restaurants- 1 lobby bathroom ONLY. Unacceptable. Especially if you’re on the sand, having to run all that way every time you have to go is ridiculous. You need staff elevators. Smelly, bulky trash bins riding up with guests is a big no-no. Food was good, (worth mentioning the banana cake was so good), staff was mostly friendly, walking distance to Atlantis. Rooms need maintenance, poor repair and NOT while the guests are staying in the room. Had a full on big size workers paint cart that goes up and down the side of the building parked outside my balcony all day, for multiple days. Couldn’t even sit out there or open my curtains. Patio door would not stay closed (and this was in room #3 cuz they all had issues.) Please get some tall trees to block that hideous eyesore that is ruining all of your superior ocean view rooms. I’m looking at the trashed, dirty, maintenance backend of an abandoned Atlantis building with workers & noise all day and night.

Excellent property. Well kept.