Gravensteen

Hotel itself good and great for metro connection to the city centre. The area immediately outside the front door was pretty disgusting though - rubbish, including dirty nappies and a mattress were just left lying there for our whole stay. I understand that the hotel isn’t responsible for household waste in the neighbourhood but basic respect for customers and pride in appearance surely should mean someone from the hotel could take measures to stop guests not having to tip-toe through rubbish just to get to the metro 100 metres away.

My red flag is that they should have breakfast included with the price and not as an extra. But also there were fruit flies flying around the bread but whatever there are starving children that would be grateful otherwise. I’m a simple customer and I make the best out all my experiences. The neighborhood around is beautiful. It’s convenient that the location is midpoint between Amsterdam and Zandvoort beach. The shower was good and I slept like a newborn. Staff were sweethearts though. My only thing is that for a family of four with two kids, expect to pay 45 euro extra, that’s two buffets and two continental breakfasts. Also don’t use the toilet downstairs if you have to go number 2, it’s clogged. I would stay again if the price is right and breakfast is actually included and not extra.

The apartment was very well equipped. Close to public transport and dining options. However, the apartments should be serviced once in a five nights stay.