4/10 (不満)
Leigh-Ann
2026 年 5 月 10 日
気になった点 : 清潔度、設備とサービス、施設のコンディションと設備
I want to preface my review by saying the reception desk lady on duty on the mornings of May 9th & May 10th was incredibly friendly & helpful. Thank you.
The lady who helped me check in on the afternoon of Friday, May 8th after 5pm, did not take care of her appearance at all. This is the guests first impression!
She repeatedly ask me to write down my cars license number despite me telling her repeatedly that I did not have a vehicle with me.
She asked how I was going to pay. I told her I had paid in full. She told me she needed $100 deposit in case “you trash the room or smoke in it”.
Management please train employees how to speak to guests & how to convey messages with a bit of decorum.
I am really hoping that I can attach photos to this review.
- upon entering the lobby there was an very strong scent of bleach.
- reception desk looked like it had not been dusted in months
- it appeared as though there had been some attempt room renovations but it looked like who had been hired had no clue what they were doing and had absolutely zero pride in their work. I am sure management did not spend a lot on this but even what they did pay was TOO MUCH.
- there was an adjoining room door & I am pretty certain it was not a double door as it sound like the very large dog barking in the room was in our room. (Note: the dog only barked three times which is NOT a lot but it was jarring.
I will thank you for providing wonderfully crisp & clean linens and towels.
Leigh-Ann
2026 年 5 月に 2 泊滞在
