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Hotel Refugio da Montanha

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Luxury
VIP Access
4.0 star property
9.4

Exceptional

Serene retreat in Gramado

Tranquil gardens surround this elegant restaurant with attentive staff and excellent cuisine. Plush beds welcome you after exploring the Christmas Lights festival nearby. Pet owners enjoy thoughtful touches like pet beds, bowls, and a special area to enjoy coffee with furry companions.

Popular amenities

  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
The current price is ￥11,492
￥13,020 total
includes taxes & fees
May 19 - May 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Suite

Suite | Premium bedding, minibar, in-room safe, desk

Suite

9.6 out of 10
Exceptional
(16 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Suite, Balcony

Deluxe Suite, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Suite, Balcony

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Grand Suite

Grand Suite | Premium bedding, minibar, in-room safe, desk

Grand Suite

  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Sofa Bed
  • Free WiFi

View all photos for Luxury Suite, Jetted Tub

Luxury Suite, Jetted Tub | Premium bedding, minibar, in-room safe, desk

Luxury Suite, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

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About the neighborhood

Located in Planalto, a neighborhood in Gramado, Hotel Refugio da Montanha is in the mountains. Pinheirais Stadium and Tomasini Kart Circuit are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Mini Mundo and Igreja do Relogio. Gramado Tennis Club and Mirante do Belvedere are also worth visiting. Visit our Gramado travel guide
Map
95670-000, Gramado, Rua Leopoldo Rosenfeld, 150

What's nearby

  • Black Lake Park
    Black Lake Park
    11 min walk - 0.9 km
  • Mini Mundo
    Mini Mundo
    12 min walk - 1.0 km
  • Gramado Central Avenue
    Gramado Central Avenue
    19 min walk - 1.6 km
  • Covered street - Gramado, Rio Grande do Sul, Brazil
    Gramado Covered Street
    2 min drive - 2.0 km
  • Joaquina Rita Bier Lake
    9 min walk - 0.8 km

Getting around

  • Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    87 min drive

Restaurants

  • Galeto Itália
    9 min walk
  • Château Allemand
    5 min walk
  • Sopas da Serra
    5 min walk
  • Restaurante Sabor Da Nonna
    6 min walk
  • Alemanha Encantada
    11 min walk

About this property

Hotel Refugio da Montanha

  • Upscale hotel near Gramado Covered Street
  • You can look forward to a free breakfast buffet, a terrace, and a garden at Hotel Refugio da Montanha. Treat yourself to a massage or other spa services. Stay connected with free in-room WiFi, and guests can find other amenities such as a hair salon and laundry facilities.
  • Other perks at this hotel include:
    • Free self parking and valet parking
    • Tour/ticket assistance, free newspapers, and an elevator
    • A front-desk safe, luggage storage, and a 24-hour front desk
    • Guest reviews speak highly of the helpful staff
  • Room features
  • All 56 rooms include comforts such as premium bedding and air conditioning, in addition to thoughtful touches like free WiFi and safes.
  • More amenities include:
    • Bathrooms with free toiletries and hair dryers
    • 42-inch flat-screen TVs with cable channels
    • Heating, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Terrace

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Contactless check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of BRL 150 per pet, per night

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Food and water bowls are available

Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: BRL 150 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Frequently asked questions

Is Hotel Refugio da Montanha pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of BRL 150 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Refugio da Montanha?

As of May 14, 2026, prices found for a 1-night stay for 2 adults at Hotel Refugio da Montanha on May 17, 2026 start from ￥12,049, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Hotel Refugio da Montanha?

Check-in start time: 2:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Refugio da Montanha?

Check-out is at noon.

Where is Hotel Refugio da Montanha located?

Located in Planalto, this hotel is within 1 mi (2 km) of Gramado Gateway and Gramado Covered Street. Joaquina Rita Bier Lake and Black Lake Park are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Refugio da Montanha Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 342 out of 419 reviews
Rating 8 - Good. 44 out of 419 reviews
Rating 6 - Okay. 16 out of 419 reviews
Rating 4 - Poor. 9 out of 419 reviews
Rating 2 - Terrible. 8 out of 419 reviews

Reviews

Verified

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , easy check in , wonderful stay !
Stayed 2 nights in May 2025
Verified

8/10 Good

Stacey

Liked: Cleanliness, amenities, property conditions & facilities
Room was comfortable and clean, staff were helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Soami

Liked: Cleanliness, staff & service, amenities
Quarto confortável, aconchegante. Atendimento acolhedor e muito bonito
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Leonel franciso

Liked: Cleanliness, staff & service, amenities
Bastante agradavel e confortavel o hotel. Sugiro disponibilidade de agua na recepção e nos quartos sem custo. Alem disso, sugiro um kit de boa viagem na hora da despedida
Stayed 1 night in Jan 2026
Verified

4/10 Poor

Maikon

Liked: Staff & service
Disliked: Cleanliness, amenities
Elevadores sem funcionar. Poucos funcionários para atendimento e muitas taxas inclusas.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Bruno

Liked: Cleanliness, staff & service, amenities
Pontos negativos: Um pouco distante da Av Borges de Medeiros. Necessário carro para tudo. Café da manhã com ovos mexidos sempre frios. Elevador quase nunca funcionava. Pontos positivos: bem organizado. Limpo. Nos ofereceram espumante de boas vindas. Possuem serviço de manobrista. Ofereceram serviço gratuito de massagem de 30min.
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Rosangela

Liked: Cleanliness, staff & service, amenities
Quarto excelente bem como o atendimento da equipe
Stayed 4 nights in Nov 2025
Verified

6/10 Okay

Mayara

Disliked: Staff & service
O hotel é bom, e o café da manhã excelente. Porém, tive que aguardar quase 1h além do horário do check in para acessar meu quarto. O check in é às 14h, e eu só pude acessar meu quarto próximo às 15h, uma falta de consideração da parte do hotel.
Stayed 1 night in Nov 2025
Verified

4/10 Poor

Camila

Liked: Staff & service, amenities
Disliked: Cleanliness
A estrutura do hotel é bonita, o quarto é bom, e o café da manhã também. Mas tivemos algumas questões na viagem que me fez dar avaliação negativa: o elevador principal não estava funcionando em nenhum dos dias, somente o de serviço, sendo que um dos dias, nem o de serviço funcionou. Além disso, para pegar o elevador de serviço, tínhamos que passar dentro da área de serviço, e por dois dias seguidos vimos a mesma taça de morango mofada em cima da pia. E por último, a atendente que fez nosso checkout não estava muito preparada, não sabia como proceder com reservas feitas por plataformas terceirizadas (como o hotéis, no nosso caso)
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

JOAO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Local muito agradável, espaços amplos e limpeza impecável, unico ponto negativo foi o elevador panorâmico que nao estava funcionando.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

Jose Sergio

Liked: Cleanliness, staff & service, amenities
O esforço dos funcionários para manter em plena qualidade
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Josias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tudo excelente! Valeu muito a escolha do Refúgio da Montanha. Escolhi para supreender a minha esposa nos nossos 15 anos de casamento e foi sucesso! O hidromassagem perfeita, aproveitamos muito.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Lara

Liked: Cleanliness, staff & service, amenities
Localização
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Os funcionários são muito profissionais e receptivos, todos sem exceção prezam pela qualidade do ambiente ao cliente.
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Airton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Um belo hotel

Estadia perfeita hotel muito bacana café da manhã excelente atendimento maravilhoso
Stayed 1 night in Sep 2025
Verified

2/10 Terrible

Paula

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessimo atendimento. Pessima estadia

Pessima estadia. Atendimento muito ruim do atendente da noite. Sistema de califacao do quarto pessimo, o quarto ficou tão quente que queimou meu rosto, pior eu tentei desligar mas não desliga, então o atendente da noite teve que desligar o sistema inteiro de califacao do quarto. Assim que chegamos de madrugada, fomos tomar banho e o chuveiro não esquentava. Primeiro dia que chegamos pedidos cobertas e o atendente disse que não tinha. Estou muito decepcionada.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estadia foi otima vou voltar com toda certeza
Stayed 1 night in Aug 2025
Verified

8/10 Good

Jorge Edemar

Liked: Staff & service, room comfort

Ótima localização e conforto

Foi uma estadia boa, porém problemas no funcionamento do elevador e sujeira nas escadas chamaram atenção
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima estadia

Atendimento atencioso, ótima acomodação e café muito bem servido
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Vitória

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel super confortável, e foi nele que escolhi passar o meu aniversário deste ano. Nenhum arrependimento, fomos super bem recebidos
Stayed 2 nights in May 2025
Verified

2/10 Terrible

Wesley Figueiredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Refúgio da Montanha - não caiam nessa fria

Avaliação – Experiência extremamente decepcionante no Hotel Refúgio da Montanha Minha família visita Gramado há mais de 15 anos e sempre buscamos novas hospedagens. Infelizmente, essa foi a pior experiência até hoje. Logo na chegada, o acesso é por escadas íngremes, sem auxílio com as malas (nenhum funcionário se dispôs a carregar ou auxiliar nas malas). O quarto estava sujo, com vidros embaçados, roupas de cama e toalhas manchadas. O café da manhã apresentava alimentos visivelmente reaproveitados. Funcionários despreparados — uma funcionária chegou a discutir com um hóspede por ele pedir omelete diretamente a ela. Após arrumarem o quarto, esqueceram de repor toalhas e levaram quase uma hora para entregar. O elevador funcionava mal — em um momento, fiquei preso e precisei acionar a sirene. O estacionamento é insuficiente, forçando hóspedes a deixarem os carros na rua. A academia não possui sequer um bebedouro. Pagamos quase R$ 1.000,00 por diária, valor que não condiz com o serviço prestado. O hotel não entrega qualidade, conforto ou hospitalidade. Não recomendo e não voltaremos.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Esplêndido

Excelente hotel. Atendimento cortez, café da manhã muito bom, acomodação confortável e rouparia de ótima qualidade.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale a pena

Hotel muito bonito, pessoas educadas. Vale a pena se hospedar... Localização muito boa também! Poderia ter uma tv smart no quarto
Stayed 5 nights in Jun 2025
Verified

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vale muito a pena

O Hotel é bem agradavel, atendimento super carismatico, desde a recepçao ate no café da manha> Café bem farto, preparam na hora omeletes, tapioca. A única coisa que deixou a desejar é não ter uma TV SMart no quarto, principalmente porque pegamos dia de chuva e só tinha aqueles canais bem ruins, e o restaurante do hotel fora o horario do café, não estava funcionando, Mas me hospedaria novamente
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Localização fora do agito, instalação muito confortável. Chuveiro bom! Café da manhã maravilhoso com um suco de uva que nunca tomei igual! Atendimento muito simpático de toda equipe! Único ponto a melhorar seria a sala de ginástica.
Stayed 2 nights in Jun 2025