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"The hotel was clean. The room was really nice. The primary reason for the reduced ratings was the inflexibility of the staff with the check-in time. When I called to see if it was possible to check-in early, I was advised that I could do so if I was willing to pay an additional $200 Swedish dollars. I therefore rode around on the tram for 2 hours and then waited in the hotel lobby for 30 minutes until the 4:00 p.m. check in time. It is very inconvenient for international travelers to wait until 4:00 p.m. when it was evident that rooms were available earlier for an additional fee."

"Hotel is stunning, the staff very helpful and polite"

"Great location and service"

"We can for the spa for Mother’s Day, which was amazing. Arrived very early and the checked us in to the room straight away."

"Great location, convenient. Unfortunately rooms are pretty basic & dated- especially the bathroom. Staff were friendly. "

"The breakfast was excellent!! The on site restaurant is also fabulous! The hotel is right beside the train station as well as a beautiful park along the canal. Lots of shopping around. I’ll definitely stay here again! "

"The hotel is gorgeous, rooms are spacious, modern and clean. The spa was lovely however, no treatments available. The pool is warm and nice to chill (not swim in), there is also free fruit, tea and juices provided. Breakfast was not included within my booking but i opted for it later. I found it quite expensive as i did not want to over indulge however, if you do it is great. So many options to choose from, all very fresh and tasted great. Staff were welcoming at the front desk and the cleaners in the halls always said hello. "

"Breakfast had a very broad selection of delicious foods. Worth every penny. Location was easily accessible from the train station. Room was quiet, bed comfortable. "

"Great breakfast, very clean atmosphere "