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Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets



2.5 out of 5

4.4/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Breakfast available
  • Business services
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
853-0017, Nagasaki, Goto, BUKEYASIKI 1-7-12

Explore the area

  • Popular LocationGoto Kanko History Museum8 min walk
  • Popular LocationHigashi Park9 min walk
  • AirportFukue (FUJ-Goto - Fukue)4 min drive
  • Popular LocationOnidake Shrine7 min drive

Choose dates to view prices

About this area


SERENDIP HOTEL GOTO is located in Goto. Travelers eager for a bit of culture can stop by Goto Kanko History Museum, while those wishing to experience the area's natural beauty can explore Hidden Christian Sites in the Nagasaki Region and Saikai National Park.

What's nearby

  • Goto Kanko History Museum - 8 min walk
  • Higashi Park - 9 min walk
  • Onidake Shrine - 7 min drive
  • Mizunoura Church - 13 min drive
  • Shiraragahama Manyo Park - 18 min drive

Getting around

  • Goto - Fukue Airport (FUJ) - 4 min drive

About this property


Hotel in Goto with 2 restaurants and coffee shop/café
This hotel features 2 restaurants, a coffee shop/café, and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, free newspapers, and multilingual staff. All 28 rooms offer free WiFi, refrigerators, and in-room massages.
SERENDIP HOTEL GOTO offers 28 accommodations with slippers and complimentary toiletries. This Goto hotel provides complimentary wireless Internet access. Bathrooms include shower/tub combinations. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–8:30 AM: JPY 1000 per person
  • 2 restaurants and 1 coffee shop/café

Things to do

  • Shopping

Family friendly

  • Laundry facilities
  • Refrigerator


  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • Japanese

Business services

  • Meeting rooms


  • Designated smoking areas
  • TV in lobby

Room amenities


  • Bed sheets


  • Free toiletries
  • Shower/tub combination

Food and drink

  • Refrigerator


  • In-room massage
  • Iron/ironing board (on request)
  • Slippers

Similar properties

See similar properties



Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 15


Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
This property doesn't offer after-hours check-in
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: JPY 1000 per person (approximately)
  • Early check-in is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and JCB International; cash is not accepted
Property Registration Number 長崎件指令29語保衛第2035

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as


Frequently asked questions

Overall score and ratings



Rating 5 - Excellent. 20 out of 39 reviews
5 - Excellent 51%
Rating 4 - Good. 14 out of 39 reviews
4 - Good 36%
Rating 3 - Okay. 4 out of 39 reviews
3 - Okay 10%
Rating 2 - Poor. 1 out of 39 reviews
2 - Poor 3%
Rating 1 - Terrible. 0 out of 39 reviews
1 - Terrible 0%




Staff & service




Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Oh my gosh, I will definitely return to the Goto Islands, and will absolutely stay in the small, comfortable Serendip hotel Goto again. Where do I begin. For one thing, there isn't many hotel or other lodging options in the Goto Islands, since they are quite remote and sparsely populated. That being said, I was happy to settle into the Serendip. It is comfortable, relaxed and small hotel in this remote area of Japan. But still, the Serendip was a wonderful hotel, complete with super happy and friendly staff (not English speaking), great location in the small town of Goto, small efficient rooms, and a great breakfast meal. The hotel staff offered me assistance with bike rentals, car rental, and advice for where to eat and what to do in the islands. I appreciated their advice so much! They are "local" and live nearby. The hotel has new washer/dryers for clean clothes, and a small bar restaurant. But really, it was the "relaxed" feeling that I got from staying here that I loved the most. "Small town" atmosphere. Like being a LONG way away from Tokyo! I would highly recommend Serendip for cleanliness, staff, location, and "vibe". I will be back to the Goto Islands for sure!
Stayed 2 nights in Sep 2019

2/5 Poor

Stayed 1 night in Apr 2019

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service
4人部屋は改装されて綺麗だったし、朝食のサラダプレートも美味しかったです。 防音はあまりきいてません。 コインランドリーもあり便利でした。
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2021