I was sent to this hotel by hotels.com because the hotel that I actually had a reservation for was overbooked. I found this out after traveling 24 hours. It took an extra hour and a half to figure out where I could start, and almost another hour to get there.It cost me $134.00 for a taxi to get to the hotel, which hotels.com would not cover. . The front desk was helpful in explaining the bus, so I did not have to pay that to get to work, back in town, so I only had to pay it on my first night there, and when I checked out, due to too many bags to manage on the bus. The hotel location, and spa are lovely. The staff are very friendly. They do serve breakfast, which I did not try, because I needed the extra time to get to town for work. I do wish there would have been a coffee cup, and some sort of "hot pot" in the room to hear water, as I travel with my instant coffee, and like to have it first thing when I wake up. And I think it is the only place that I ever stayed that does not have Kleenex. There are really no true negatives for the hotel, just the circumstances on how I got there, and that hotels.com let me get all the way to Sweden, without telling me I had no place to stay, when the original hotel had called them twice, the day before, which would have been a day and a half before, given the time difference. They gave me a $200 coupon for my trouble, which does not even cover the taxi expense.