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"Stayed at APA Hotel Niigata Furumachi and the experience was disappointing mainly because of the bed quality. The mattress was extremely soft and badly worn out, sinking deeply in the middle until it felt like we were touching the bottom of the bed frame. It was very uncomfortable and made it difficult to get proper rest. When we requested to change rooms or a topper, a senior lady staff member informed us that all the beds in the hotel were the same, so no alternative solution was offered. While the location of the hotel is convenient and the room was generally clean, the poor mattress condition seriously affected our stay. Would only recommend this hotel if you do not mind very soft and worn mattresses."

"Location was amazing - straight outside Niigata Station. Excellent for price, exactly what you would expect from a budget Japanese hotel. Stayed 4 nights and would stay again."

"I had a very pleasant stay at Dormy Inn Niigata. After so many years of staying at Dormy Inn hotels, they have never disappointed us. The hotel was clean, comfortable, and conveniently located, making it easy to explore the area. The rooms were compact but well-equipped with everything needed for a comfortable stay. One of the highlights was the complimentary hot spring bath and free supper at night, which made the experience feel extra welcoming after a long day out. The staff were polite, friendly, and always helpful. I also appreciated the thoughtful amenities provided, including toiletries and comfortable sleepwear. Overall, it offers great value for money, and I would definitely continue staying with Dormy Inn whenever we travel to Japan."

"Very good location. Breakfast was good. I’d like to come back again. "

"Hotel is good. Room is very spacious and our view is very good. Bathroom has all The basic bath amenities. Only downside is the sewerage smell from the toilet. The hotel Chinese restaurant, Tho Lee, is excellent. They serve all you can eat dim sum for lunch fantastic."

"Beautiful and comfortable hotel with stunning views of the city and river. Staff was responsive and welcoming. The breakfast buffet was fresh, interesting, and delicious. The proximity of the hotel to restaurants, the river, and other places of interest was ideal for walking. The rooms were spacious and comfortable."

"the staff's service was very pleasant"

"The location is great. The room is clean. It’s a kind of Showa era nostalgia. "

"Excellent staff but terrible smelling rooms. The whole place reeks of cigarette smoke. "