It was ok. Could’ve been better. Could’ve been stocked and had simple things that normal hotels should have... like more than 1 mug...
宿泊されたお客様
2020 年 10 月に 2 泊滞在
6/10
宿泊されたお客様
2020 年 9 月に 2 泊滞在
2/10
Arrived room wasn’t ready left come back 2 hrs later no one to be found . Room untidy staff rude
宿泊されたお客様
2020 年 7 月に 2 泊滞在
2/10
Absolutely terrible , rude staff
Daniel
2020 年 6 月に 2 泊滞在
6/10
The room was clean and OK. The location was good BUT as there was almost 40 degrees (celsius) and the pool was very dirty (we did not dear to use it) we have to go to the beach instead. Low rates from us becuase of the dirty pool combined with a very hight price (no one was interested in to clean the pool).
宿泊されたお客様
2019 年 12 月に 1 泊滞在
10/10
宿泊されたお客様
2019 年 10 月に 2 泊滞在
8/10
宿泊されたお客様
2019 年 9 月に 1 泊滞在
8/10
The property was aged but nice and clean.
Disappointing no blankets on beds, only one pillow.
Although we arrived when reception was open, it was not and once we finally got onto them they were very hard to understand.
Also there was no lift and I had to walk up 3 flights of stairs I suffer with arthritis
宿泊されたお客様
2019 年 8 月に 1 泊滞在
8/10
Michelle
2019 年 7 月に 7 泊滞在
8/10
Undercover parking, size of two bedroom apartment.
宿泊されたお客様
2019 年 4 月に 1 泊滞在
8/10
Convenient location 👍👍. Close to shops but away from Main Street. A home away from home .
Sel
2019 年 2 月に 8 泊滞在
2/10
Had to wait outside for a long time for someone to come and open reception although it was only 5.20 pm. Immediately asked to upgrade at extra cost. Told that Air-Conditioner was not working properly in the room. Stayed 4 days and no effort was made to fix the Air-Conditioner.
Very disappointing.
宿泊されたお客様
2019 年 1 月に 4 泊滞在
8/10
Dear Sunset Island Resort management,
Thankyou for providing me and my friends a place to stay over New Years Eve 2018, we are happy to report the room was nice and clean and within a great walking distance to the lovely Surfers Paradise.
I would however have to report that the Fridge in our apartment was barely functional and we were unable to store our icecream to enjoy by the balcony to overlook the pool. This caused our fellow guests some stress.
As a side note other guests looked at me weird when I was trying to take sunset photos. Would like to feel less self-conscious please!!
Overall 9.5/10 would recommend
宿泊されたお客様
2018 年 12 月に 2 泊滞在
8/10
Norazin aimi binti
2018 年 12 月に 1 泊滞在
8/10
Enjoyed our stay pitty the pool was always warm also in our unit we only had 1 dinner plate and 4 dessert plates. Very disappointing as there was 5 of us that checked in. Otherwuse great friendly service.
Donna
2018 年 12 月に 2 泊滞在
8/10
myenna
2018 年 12 月に 2 泊滞在
8/10
The service and staff and access to all amenities. Please no more surveys this the third One
宿泊されたお客様
2018 年 11 月に 2 泊滞在
4/10
Rooms were clean but stairs were a killer - NO LIFTS!! Should have been warned that there are no lifts.
宿泊されたお客様
2018 年 10 月に 2 泊滞在
10/10
So close to cavill ave! Very chilled out and laid back vibes... just what we wanted. Fully self contained. I will be back many more times!
宿泊されたお客様
2018 年 10 月に 1 泊滞在
10/10
宿泊されたお客様
2018 年 10 月に 1 泊滞在
6/10
宿泊されたお客様
2018 年 10 月に 2 泊滞在
8/10
宿泊されたお客様
2018 年 9 月に 2 泊滞在
8/10
The room facilities were great. The pool and spa wad great. Location great. Car park security great. The only downside ... no elevator.