The WOTIF booking confirmation stated "The front desk is open daily from 10:00 AM - 10 PM" so I was shocked to be berated for being late on my arrival. While I had stated I would be there at 3pm, there were a number of delays during my trip. I did not appreciate the way I was spoken to on arrival (maybe organise self check-in like every other self-managed property in the world). As well I was probably able to find the bathroom and see there was a bath. A compendium would be more appropriate to assist guests.
The property calls itself a "Bed and Breakfast which according to definition includes breakfast. It was one of the reasons I chose that property however the breakfast was only included for an extra payment. I consider that this is a "bait-and-switch" strategy and very misleading. I left without breakfast!!!
The internet is not useable and I was unable to manage my emails/do anything on the net while at the property. There is no TV in the room. The room I stayed in was too small for 2 people. The door to the bathroom does not close so not much privacy if you are sharing with another person.
I was told there is something wrong with the shower and I decided to take a bath. The blind to the bedroom closes but is almost impossible to open.
During my stay I found the noise from other people who were staying to be quite loud esp in the room above me. Caroline did respond quickly and then the house was very pleasant.
Overall it was expensive and poor value at $189.80.
Jane
2024 年 2 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2023 年 5 月 10 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hospitality!
This was an amazing B & B.
We received personal attention from the owners eg some French style meals and pleasant conversation.
The accomodation was charming and comfortable.
A
宿泊されたお客様
2023 年 5 月に 2 泊滞在
10/10 (非常に良い)
Sue
2023 年 3 月 30 日
良かった点 : スタッフとサービス、設備とサービス、施設のコンディションと設備
I felt safe whilst I stayed there and it was quiet and Nerang was only 15 mins away.
Sue
2023 年 3 月に 2 泊滞在
10/10 (非常に良い)
Roberto
2022 年 11 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Caroline was so welcoming and helpfull, she made the stay very special
Roberto
2022 年 11 月に 2 泊滞在
10/10 (非常に良い)
Larisa
家族旅行
2022 年 7 月 31 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Caroline and Robert made us very welcome. The property is so beautiful and quiet, away from suburban noise, but close enough to get to sporting facilities etc easily. We loved retreating there after busy, noisy days. I appreciated the guest lounge/kitchen area and being able to prepare packed lunches for my kids or play board games. The abundant bird life was beautiful. Finally, having French breakfasts complete with homemade jams and sauces was divine. Thank you for a lovely stay.
Larisa
2022 年 7 月に 2 泊滞在
10/10 (非常に良い)
Maria
小さなお子様連れの家族旅行
2022 年 3 月 22 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We liked everything. It was a very nice weekend.
The owners are very friendly and helpful.
They were happy to accommodate our needs.
We will be back. Thank you 🙏💚
Maria
2022 年 3 月に 2 泊滞在
10/10 (非常に良い)
justin
家族旅行
2021 年 9 月 27 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
ROBERT IS A FANTASTIC CHEF!
CAROL IS SUPER HOST
GREAT STAY VERY RECCOMENDED
justin
2021 年 9 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2021 年 5 月 13 日
宿泊されたお客様
2021 年 5 月に 1 泊滞在
10/10 (非常に良い)
Toni
家族旅行
2021 年 1 月 11 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fantastic quiet & serene B&B with wonderful hosts
Caroline & Robert are wonderful, friendly & communicative hosts who cater to client requests & do their best to ensure client content.
The property is scenic, located out of town, in a quiet & serene area; great place to wind down!
The accommodation is a gorgeous renovated Queenslander property; rooms are clean, comfortable & beautifully furnished - excellent!
Toni
2021 年 1 月に 3 泊滞在
10/10 (非常に良い)
Rob&Debs
カップルで旅行
2020 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The property was just so great for relaxing. Many diverse areas in and around the house and property to sit and chill or common areas to meet new people. Bed was so comfortable. Caroline and Robert are lovely hosts. Suggestion: send kids of to bed and pay the extra for the french (candlelight) dinner Robert prepares, don't forget to bring your own favourite bottle of wine. Robert a french chef loves to talk you through the meal preparation. Breakfasts are beautifully prepared and ample. We had no need to head out anywhere for the day, just relaxed around the pool, short walks and lounge around, perfect place to get away and chill. Thank you Caroline and Robert for a lovely weekend, we will be back.
Rob&Debs
2020 年 1 月に 2 泊滞在
10/10 (非常に良い)
Jerico
家族旅行
2020 年 1 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Jerico
2019 年 12 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 13 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
What a beautiful surprise to find such a quaint experience. The decor
宿泊されたお客様
2019 年 7 月に 1 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2019 年 7 月 7 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
The location and surroundings was beautiful and peaceful. You were still close to town, but felt like you were miles away. The owners provided great service. Having breakfast with the birds each morning was definitely a highlight.
宿泊されたお客様
2019 年 7 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
ペット同伴の旅行
2019 年 7 月 6 日
良かった点 : 清潔度
This is the 3rd time i have stayed at the Riviera B and B. Robert and Caroline are the loveliest people you could meet. I'm always looked after as if i was part of the family!! The cleanliness and homliness of the property are 2nd to none. It is a breath of fresh air..the serene and tranquil setting of the property make it a wonderful place to relax or if you need to concentrate for work it is so quiet. From the chickens and ducks on the property to the wildlife you enjoy a lovely country feel while the shops are still close enough to access easily. My dog loves it too and is made as welcome as i am. This is my new home away from home..i've already booked to go back in December as i don't want to miss out!! Merci Caroline and Robert!!
宿泊されたお客様
2019 年 6 月に 1 泊滞在
4/10 (不満)
宿泊されたお客様
2019 年 6 月 24 日
宿泊されたお客様
2019 年 6 月に 2 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 5 月 6 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
宿泊されたお客様
2019 年 5 月に 2 泊滞在
2/10 (非常に不満)
bushkymushky
2019 年 1 月 19 日
気になった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
The hosts had forgotten about our booking and we were not made to feel welcome at all even after it was verified. I was asked to provide my mobile no. so the other host could ring me because she "didn't know who I was". The facilities are run down, and our bed had a doona without a cover, the bins were unlined, and there was religious paraphernalia littering the establishment which made us uncomfortable. When we arrived back from our function, one of the hosts was sitting outside our room waiting, which was very intrusive. The room was stuffy and hot, with only a small fan and no security if the windows were open. The bathroom facilities were not completely functional, and after over-explanation by the hosts we were confused as to whether we were actually able to use the shower or not. Overall a very unpleasant experience and would not recommend to others.
bushkymushky
2019 年 1 月に 1 泊滞在
6/10 (普通)
宿泊されたお客様
2019 年 1 月 4 日
宿泊されたお客様
2018 年 12 月に 5 泊滞在
8/10 (良い)
宿泊されたお客様
2018 年 10 月 15 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
We had a pleasant stay. The hosts were very accommodating and made us feel very welcome.
宿泊されたお客様
2018 年 10 月に 2 泊滞在
10/10 (非常に良い)
Ange、Brisbane
2018 年 2 月 1 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Relaxing and Friendly Stay
A lovely place to stay. Owners were friendly and welcoming. Beautiful, quiet surrouncings.
Ange
2018 年 1 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2018 年 1 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Host graciously welcomed us after a late booking. Rooms are quiet and private, pool sublime and French cooking a classy surprise.
宿泊されたお客様
2018 年 1 月に 3 泊滞在
10/10 (非常に良い)
Rick and Tracie、Central Coast, NSW
2017 年 4 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
A lovely Bed and Breakfast,
The hosts, Caroline and Robert are a beautiful couple, very friendly and accommodating, beautiful and peaceful place, serene, with wild life, a pool, pet friendly, Our little dog, Wendy made a new little friend in their adorable little girl, cutie, would nightly recommend this place
Rick and Tracie
8/10 (良い)
宿泊されたお客様
2016 年 9 月 2 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
I had an excellent stay and I will stay again if I am in the area again, it's central to the national parks and the coast.
宿泊されたお客様
6/10 (普通)
Maria
2016 年 5 月 21 日
良かった点 : 清潔度、施設のコンディションと設備、客室の快適度
気になった点 : スタッフとサービス
Not coming back.
The place is nice, calm and romantic. But the breakfast was disappointing, continental breakfast, lots of jams on the table but no bread. Then, the owner offered to make ham, tomato, cheese toast. We accepted and was charged 20 dollars for two !!!!!!