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Neptune Resort

Property class: 3.5

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Located close to The Star Gold Coast and Pacific Fair Shopping Centre, Neptune Resort provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the steam room or the hot tub. In addition to a gym, guests can connect to free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for One Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

One Bedroom Apartment

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Apartment, 1 Bedroom

A modern living room with a grey sofa, white chairs, a wooden table, and sheer curtains.

Apartment, 1 Bedroom

9.2 out of 10
Wonderful
(44 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Apartment

A bedroom with a bed, pillows, a nightstand, a lamp, and a large window with a view of buildings.

2 Bedroom Apartment

10.0 out of 10
Exceptional
(4 reviews)
  • 112 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 2 Bedroom Ocean View Penthouse

A spacious living room with a large window, a sofa, a coffee table, and a TV.

2 Bedroom Ocean View Penthouse

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 175 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for 1 Bedroom Superior Partial/ Ocean View Apartment

A balcony with a tiled floor, two chairs, a small table, and a potted plant.

1 Bedroom Superior Partial/ Ocean View Apartment

9.6 out of 10
Exceptional
(8 reviews)
  • Partial ocean view
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Ocean View Penthouse

Iron/ironing board, WiFi (free), individually decorated

2 Bedroom Ocean View Penthouse

  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Superior One Bedroom Apartment- low floor

Iron/ironing board, WiFi (free), individually decorated

Superior One Bedroom Apartment- low floor

  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Superior Apartment, 1 Bedroom, Garden View

A balcony with a table, a chair, and a view of tall buildings and trees.

Superior Apartment, 1 Bedroom, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 85 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free WiFi

View all photos for 2 Bedroom Ocean View Sub-Penthouse

A modern living room with a large TV, a dining area, and a sofa.

2 Bedroom Ocean View Sub-Penthouse

  • Ocean view
  • 159 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Large Twin Beds
  • Free WiFi

View all photos for Superior Apartment

A modern hotel room with a large bed, a wooden nightstand, a desk with drawers, and a window with blinds.

Superior Apartment

  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located near the beach, Neptune Resort is in Broadbeach, a neighborhood in Gold Coast with great shopping. Pacific Fair Shopping Centre and Cavill Avenue are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Surfers Paradise Beach and Kirra Beach. Looking to enjoy an event or a game while in town? See what's happening at Gold Coast Seniors Tennis Club or Gold Coast Turf Club. Take an opportunity to explore the area for water adventures such as surfing/body boarding and other activities like whale-watching. Visit our Gold Coast travel guide
Map
4218, QLD, Broadbeach, 32 Surf Parade

What's nearby

  • A nighttime view of a modern indoor complex with a swimming pool, palm trees, and a sports field.
    Pacific Fair Shopping Centre
    3 min walk - 0.3 km
  • A Gothic-style building with 'DRACULA'S' illuminated signage, a large skull decoration, and a 'SANCTUARY' billboard.
    Dracula's Cabaret
    5 min walk - 0.5 km
  • A coastal cityscape with high-rise buildings, a beach, and a river.
    Gold Coast Convention and Exhibition Centre
    9 min walk - 0.8 km
  • A city skyline at night with illuminated buildings and a calm river reflecting the lights.
    The Star Gold Coast
    9 min walk - 0.8 km
  • The Oasis
    5 min walk - 0.5 km

Getting around

  • Broadbeach South Light Rail Station
    3 min walk
  • Varsity Lakes Station
    19 min drive
  • Coolangatta Airport (OOL)
    32 min drive

Restaurants

  • Kurrawa Surf Club
    9 min walk
  • Guzman Y Gomez
    6 min walk
  • Outback Steakhouse
    6 min walk
  • The Beach Hotel
    2 min walk
  • Caffe Cherry Beans
    4 min walk

About this property

Neptune Resort

  • Hotel near The Star Gold Coast
  • Close to Pacific Fair Shopping Centre and Gold Coast Convention and Exhibition Centre, Neptune Resort provides a terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the steam room or the hot tub. Free in-room WiFi and a gym are available to all guests.
  • Other perks include:
    • An outdoor pool along with sun loungers
    • Free self parking
    • An outdoor tennis court, a vending machine, and barbecue grills
    • Beach towels, smoke-free premises, and an elevator
    • Guest reviews say great things about the helpful staff and proximity to shopping
  • Room features
  • All guestrooms are individually furnished, and offer comforts such as air conditioning and separate sitting areas, in addition to perks like free WiFi and dining tables.
  • Other conveniences in all rooms include:
    • Separate tubs/showers and hair dryers
    • 45-inch TVs with cable channels
    • Wardrobes/closets, balconies, and separate sitting areas

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A coffee shop/cafe

Restaurants on site

  • Tom's Cafe

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Steam room

Family friendly

  • Dining table
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Beach towels
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 9 floors
  • Built in 1997
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 45-inch TV with cable channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2.53 percent for credit card payments
The front desk is open Monday to Friday (8:30 AM – 5:00 PM), Saturday to Saturday (8:30 AM – 2:00 PM), and Sunday to Sunday (9:00 AM – noon)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 35.0 per day
Cribs (infant beds) are available for AUD 10.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Crib (infant bed) fee: AUD 10.0 per day
  • Rollaway bed fee: AUD 35.0 per day
  • Credit card charges are subject to a surcharge of 2.53 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
WiFi is provided up to 500 MB per guestroom, per stay.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Frequently asked questions

Does Neptune Resort have a pool?

Yes, this property has an outdoor pool.

Is Neptune Resort pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Neptune Resort?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Neptune Resort?

Check-out is at 10 AM.

Where is Neptune Resort located?

Located in Broadbeach, this hotel is within a 10-minute walk of Pacific Fair Shopping Centre and The Star Gold Coast. Surfers Paradise Beach and Cavill Avenue are also within 3 mi (5 km). Broadbeach South Light Rail Station is only a 3-minute walk and Florida Gardens station is 25 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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