「Staff was amazing, from the lobby staff to the housekeeping and wonderful in room dining.
Unfortunately I had a fall in front of the hotel, quite loud as I injured both knees and ankles, however no staff 😟came to assist me, despite having dropped all my packages and bloodied my knees. Please ask staff to pay attention to guests around the hotel environs. 」
「I had pre-paid and had a zero dollar receipt at checkout, but my credit card was charged.
Later, when I emailed them about the double charge, the charge was reversed, but I never received any response.」
「Service was very professional. The accommodations were nice. The bed was very comfortable. Wish room had small Keurig machine. Overall what a beautiful hotel. Thank you. 」