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"Arrived 15 minutes before check-in, wouldn’t let us check in until 1500. Multiple families with small children in the lobby waiting until 3pm sharp. Got to the room, thick layer of dust covering everything including window sills, pillows, fixtures, carpet. Convenience store in the lobby has bento/onigiri but the quality is low. Breakfast was subpar despite costing 2900 yen. The one coffee machine in the restaurant was broken. Went to check out, front desk told me good to go, get an email later saying I charged a breakfast to the room and started questioning where I was and requesting that I send the money via bank transfer. I tell them just charge my card it’s fine. Nope. Cannot. Super unprofessional, subpar experience in a hotel with zero amenities. There are plenty of hotels in the area, avoid this one. "

"It was quite impressive. Just arrived after a long day of traveling from California to Japan. It was such a relief to already be at my hotel when I arrived to the terminal. Also very convenient to have a food court neary and a 24/7 store that i barely had to leave."

"The hotel was really good. Nice sized room in a very hand location. The transport to Disney was super useful. The room was a bit warm at times but not horrible could live with it. Loads of loan items and freebies. We didn't include breakfast as we were out super early so just used 7/11 or Lawson's. Lawson's is actually in the hotel and 24/7. Great hotel for the price and for exploring Tokyo or going Disney."

"Amazing breakfast "

"This hotel was amazing. The beds were extremely comfortable. The breakfast was amazing and you could choose form 4 different places inside. The staff were extremely courteous and helpful. It was very kids friendly. We will definitely return."

"A good place for those who wants to go Disneyland or Disneysea. They provide shuttle bus. And it is link to the Shin-Urayasu train station. Very convenient. Shopping centres are just at the train station. "

"We loved it here! "

"Excellent, so efficient and brilliantly connected to the hotel! Easy to navigate and the check in check out process barely took 30 seconds! Highly recommend especially after a long travel journey! "

"nice room and buffet at restaurant "