Gitura Vacations from ￥119,026

The property itself is commendable. The rooms are clean and tidy, and the infrastructure is in excellent condition with modern fittings. However, the customer service leaves a lot to be desired. I had to endure cold baths throughout my stay. Despite calling reception for assistance multiple times, no one came to help. Consequently, I had to endure cold baths for seven days. Additionally, the food was disappointing. On two occasions, I ordered a meal, and both times, it seemed like the food had been prepared a week earlier. This led me to resort to eating elsewhere. The poor customer service and subpar food quality significantly marred what could have been an otherwise pleasant experience.

Modern and convenient

Big hotel, friendly and helpful staff but the A/C was not working, shower cubicle is so small, the fridge was really small like 2*2 feet incase you plan to store things. Overall the hotel needs an upgrade or better maintenance

Rooms are spacious. They have great breakfast in the morning.