Does Stipp Hotel Gisenyi have a pool?

Yes, this property has an outdoor pool.

Is Stipp Hotel Gisenyi pet-friendly?

No, pets are not allowed at this property.

How much is parking at Stipp Hotel Gisenyi?

Self parking is free at this property.

Where is Stipp Hotel Gisenyi located?

Situated near the beach, this spa hotel is within a 15-minute walk of Rwanda Tourism University College, Université Libre de Kigali, and Gisenyi Beach. Nyamyumba Hot Springs and Parc National des Virunga are also within 6 mi (10 km).

Stipp Hotel Gisenyi Reviews, Deals & Photos 2025

10/10 Excellent

Bonitus

Sep 29, 2023

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Wonderful place! Would recommend to others

Stayed 1 night in Sep 2023

10/10 Excellent

Alexandre

Jul 2, 2024

Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Jul 8, 2023

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vieillot et chambres pas au niveau

Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.

Stayed 2 nights in Jun 2023

8/10 Good

jeff

Mar 21, 2023

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Mar 2023

2/10 Terrible

Verified traveler

Dec 27, 2019

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.

Stayed 1 night in Dec 2019

4/10 Poor

Kimberly

Jul 10, 2017

Disliked: Cleanliness, staff & service

There are better options in the area

I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.

Stayed 1 night in Jul 2017

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