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Stipp Hotel Gisenyi

3.5 star property
Hotel in Gisenyi with a full-service spa and a fitness center

Choose dates to view prices

Stipp Hotel Gisenyi is an ideal base for exploring. Guests can book a massage at the spa, swim in the outdoor pool, or wander the garden. The property offers WiFi, dry cleaning/laundry services, and helpful staff to ensure visitors make the most of their stay.

Reviews

6.4 out of 10

Popular amenities

  • Gym
  • Spa
  • Bar
  • Room service
  • Pool
  • 24/7 front desk
The current price is ￥13,555
￥16,489 total
includes taxes & fees
Nov 19 - Nov 20

Room options

Available filters for rooms
Showing 4 of 4 rooms

Single Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 1
  • 1 Twin Bed

Double or Twin Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

Triple Room

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Family Suite

Highlights

Air conditioning
Flat-screen TV
Hair dryer
Private bathroom
Electric kettle
Minibar
Satellite channels
Iron/ironing board
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
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About the neighborhood

Map
Gisenyi, 311 Avenue de la Comiche, P.O.Box 2834

What's nearby

  • Rwanda Tourism University College - 2 min walk - 0.2 km
  • Gisenyi Beach - 12 min walk - 1.0 km
  • Université Libre de Kigali - 13 min walk - 1.2 km
  • Nyamyumba Hot Springs - 9 min drive - 9.0 km
  • Parc National des Virunga - 10 min drive - 10.8 km

Restaurants

  • ‪Kivu Resto - ‬3 min drive
  • ‪Restaurant Chalet - ‬7 min drive
  • ‪Saga Bay - ‬2 min drive
  • ‪Migano Cafe - ‬12 min walk
  • ‪Espace S.l. - ‬5 min drive

About this property

Stipp Hotel Gisenyi

Property highlights
You can look forward to a terrace, a garden, and a playground at Stipp Hotel Gisenyi. Treat yourself to a massage at the onsite spa. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool
  • Free self parking
  • Free newspapers, luggage storage, and a banquet hall
  • Concierge services, a front-desk safe, and a 24-hour front desk
Room features
All guestrooms at Stipp Hotel Gisenyi include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and free toiletries
  • Satellite channels, electric kettles, and daily housekeeping

Similar properties

Front of property
SAFE HEAVEN ROOMS
  • Breakfast included
  • Pet friendly
  • Parking included
  • Free WiFi
10.0 out of 10, Exceptional, 1 review
The price is ￥9,534
￥11,598 total
includes taxes & fees
Nov 19 - Nov 20
SAFE HEAVEN ROOMS

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Conference center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Full-service spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Satellite channels

Food and drink

  • Electric kettle
  • Minibar
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Safe

Policies

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Stipp Gisenyi
Stipp Hotel Gisenyi
Stipp Hotel
Stipp Hotel Gisenyi Hotel
Stipp Hotel Gisenyi Gisenyi
Stipp Hotel Gisenyi Hotel Gisenyi

Frequently asked questions

Does Stipp Hotel Gisenyi have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Stipp Hotel Gisenyi?

As of Nov 18, 2025, prices found for a 1-night stay for 2 adults at Stipp Hotel Gisenyi on Nov 19, 2025 start from ￥13,555, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Stipp Hotel Gisenyi pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

Where is Stipp Hotel Gisenyi located?

Situated near the beach, this spa hotel is within a 10-minute walk of Rwanda Tourism University College and Kivu Lake. Université Libre de Kigali and Gisenyi Beach are also within 15 minutes.

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Reviews

Stipp Hotel Gisenyi Reviews

6.4

5.6

Cleanliness

10

Location

6.0

Staff & service

7.4

Eco-friendliness

5.6

Property conditions & facilities
Rating 10 - Excellent. 2 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

Reviews

10/10 Excellent

Bonitus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place! Would recommend to others
Stayed 1 night in Sep 2023

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel vieillot et chambres pas au niveau

Hotel tres bien situe avec beau jardin mais dans un etat deplorable. Chambres vieillotes, pas d’insonorisation, pas de prises fonctionnels pour recharger appareils électroniques, peu ou pas de wifi dans les chambres, et personnel peu à l’écoute.
Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Higiene in this hotel is next to none, the hallways smell like dirty bathrooms, as well as the rooms. We found bugs on our beds. And the breakfast was horrible. The staff made me a receipt attached to two wrong payments made by different cards which I have no idea who’s they are. The bathrooms were so filthy we did not even use them. Even after asking for it to be cleaned We had a horrible time in these facilities, unfortunately. Never going there again. Not worth it.
Stayed 1 night in Dec 2019

4/10 Poor

Kimberly

Disliked: Cleanliness, staff & service

There are better options in the area

I've stayed in Gisenyi several times and i've tried some of the other hotels in the area. So this is mostly a comparison with what else Gisenyi has to offer. I stayed one night. This hotel has some great amenities like a gym (I did not see it), Pool, and Sauna. They are also very close to the border with DRC. However, I would argue that it isn't worth the price. This hotel is outdated. The room I stayed in was quite tight, and the bathroom very small. Though the bed was nice and the balcony was great. The breakfast was meh, mostly the breakfast foods were not well presented and the table cloths were not clean. Bigger than that, the hotel did not seem to know how to verify my payment through hotels.com. They accused me of not paying and threatened to call the police. I asked them multiple times including the time they knocked on my door at 9pm, to please call hotels.com. The first thing I did was email them my reservation confirmation. While they continued to say that I had not paid. I found them to be very rude, unprofessional, and accusatory. In the end, I called hotels.com and hotels.com called the hotel to confirm the payment. I could not recommend this hotel again. There are many better hotels at a cheaper or equal price point.
Stayed 1 night in Jul 2017

10/10 Excellent

Alexandre

Stayed 2 nights in Jun 2024

8/10 Good

jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023