Gilman Village

Alexis is an incredible employee, kind, sweet and very knowledgeable. She recommended local places to eat and gave us an insight of the area. This was our second time staying here. Sadly Savannah left, she was a true rock star. Do not get breakfast on site, over priced and sub par. I ordered the eggs Benedict on a croissant, eggs were over cooked, croissant was stale, potatoes were soggy, staff was horrible, ( We had to go to the lobby to get water). My partner ordered a simple egg breakfast too, it was served cold. Find a local place for a good breakfast. Parking is expensive, the valets are top notch. Very attentive, they even know how to drive a manual transmission. ( Our car has a manual transmission) . They are quick and attentive. We will come back. We will not get food onsite.

The trip was not worth the price. On the first night when I arrived late due to a delayed flight, we checked into our room. The staff was very nice, but we had a leak in the ceiling coming from our light. We went up to the front desk they offered to put us in another room that was upgraded, but it was one king bed and I was staying with a friend when I mentioned that we have booked a double bed. They said they could put us in a room, but it would be a downgrade. Since I paid money for the upgrade, my friend and I were forced to share a bed for a night. We then went up to the room and asked to switch the next day because it was uncomfortable, and then we were put in another room that was directly across from the loud ice machine and the Nespresso coffee machine didn’t work properly. For the amount paid, this was unacceptable.

Fine cruise ship hotel