This was by far the worst hotel I stayed in the 30 years. I stayed in a lot of budget hotels. Did not care much about the amenities but the cleanless of the hotel. This hotel was not a budget hotel, the price of the room was totally out of scale with the facilities. I am sure some 20 years ago this was a nice place, but in the last 20 years they have not done anything to the hotel. It is run down. The coffee shop/kitchen that serves the hotel and next to hotel is a health hazard. I tried not to eat anything at the hotel, and having seen where the staff stored ice cubes and how they handle them, I would not dare to drink anything iced. The staff was nice and this is not a surprise, everyone we encountered at the island was extremly polite and helpful. I would give staff 5 stars if the hotel was not in the condition it was. When we checked in, the sink was clogged for example.
Outside the hotel : The hotel is in the nicest place for snorkeling. Right before the hotel is the best snorkeling location. I will give the location 5 stars.
I will also file a complain with expedia for misrepresenting the place.
I never write a review but this hotel was misrepresented on expedia and definitely a health hazard. The room we stayed was classified as a suite and the price was that of a suite room.
Yusuf
2025 年 7 月に 3 泊滞在
2/10 (非常に不満)
Bengt
2025 年 2 月 25 日
気になった点 : 施設のコンディションと設備、客室の快適度
Bäst före-datum har passerat sedan länge
Anläggningen har ett mycket bra läge, men är hopplöst eftersatt när det gäller underhåll. Området för tanken till en Indiana Jones-film där han letar efter något i en gammal aztekisk djungelstad
Bengt
2025 年 2 月に 6 泊滞在
8/10 (良い)
Ralf
家族旅行
2024 年 8 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Super Lage, tolles Meer, ruhig, aber zentral!
Ralf
2024 年 8 月に 6 泊滞在
10/10 (非常に良い)
Fidencio
2024 年 7 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Fidencio
2024 年 7 月に 1 泊滞在
8/10 (良い)
Linda
家族旅行
2024 年 5 月 24 日
良かった点 : スタッフとサービス、客室の快適度
Veldig koselig hotell
Koselig hotell og veldig serviceinnstilt og hyggelig betjening
Linda
2024 年 5 月に 3 泊滞在
6/10 (普通)
Peter
2023 年 9 月 10 日
良かった点 : スタッフとサービス
気になった点 : 施設のコンディションと設備
Price does not meet quality
Price does not meet quality standards
Peter
2023 年 8 月に 9 泊滞在
8/10 (良い)
Tracy C
2023 年 9 月 7 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Great hotel with a a beautiful view and beach
The hotel is in a great location. We stayed in the bungalow and it was clean and comfortable beds. Has a room safe and mini fridge and air conditioning unit. The shower pressure was a bit weak but what do you expect on an island. The beach was right in front and beautiful snorkeling right out front. The beach is white and sandy but when on the edge it is full of shells so very sharp so needed some water shoes and purchased them right down the way. The staff who worked there were extremely friendly and professional. The Bali people are truely so friendly. The breakfast is good. Has all you need for the day. They always had water available for consumption. Had dinner there the last night and it was good. We tried to support the staff there as they are so nice and the island was closed for 2 years. Rented the bikes for five dollars a day and loved this about the island. No motorized vehicles on the island so that is really nice. Horse and carts or walking is how you get around. Rented a boat for the day just my husband and myself for 85$ Australia a day and that was nice. Went to all three Gili islands. I would also say hotels dot com to have a minimum characters of one million characters is a bit much. I don't even write that much to anyone and it is a deterrent to write a review but I am doing one anyways because I want people to know how awesome this resort is and how the staff deserve the businesses. So now I'm just going to say great island.
Tracy C
2023 年 9 月に 4 泊滞在
10/10 (非常に良い)
Malene
家族旅行
2023 年 8 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Malene
2023 年 8 月に 3 泊滞在
8/10 (良い)
Rafik
家族旅行
2023 年 7 月 29 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Coin sympas
Idéalement placé tout se fait à pied.
Plage en face permet de faire du snorkeling tous les jours.
Restaurant disponible et prix corrects.
Petit déjeuner simple mais efficace.
Rafik
2023 年 7 月に 5 泊滞在
10/10 (非常に良い)
Michaela
2023 年 7 月 3 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備
Staff was very helpful, locastion is perfect, just infront of the coral reef. Howeve, rooms need a bit of refreshment.
Michaela
8/10 (良い)
Christian
家族旅行
2023 年 4 月 3 日
良かった点 : スタッフとサービス
Christian
2023 年 3 月に 4 泊滞在
4/10 (不満)
Hollie
カップルで旅行
2023 年 4 月 2 日
良かった点 : 清潔度
気になった点 : スタッフとサービス
We paid more than we would have liked to for accommodation at Sunrise so you kind of expect more. The receptionist was very new but check in was awkward & we weren't given no information on the property. It was very quiet with guests when we were there, seemed like more staff sitting around than customers
We arrived for breakfast the next day not realising it was a buffet style (nobody told us) & you have to find staff to order eggs/pancakes from
Beachfront property & the snorkeling right infront of the hotel was the best place on the island for this so this was great 😀 Tons of sunbeds on the beach & asked if there were another beach umbrella to which the staff said their wasn't so about 4 in total for all these beach sunbeds?!
The room was really nice & was nice to have a pool too but overall was disappointed in the hotel & the money we had spent here, it just seemed to lack any management or atmosphere
Hollie
2023 年 3 月に 2 泊滞在
10/10 (非常に良い)
John、Homps
カップルで旅行
2023 年 1 月 17 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
This is certainly the prettiest and most comfortable hotel on the island. The pool is oh, so pretty, the position is right on the beach and the service ultra kind and unobtrusive. A romantic lifetime memory of the very best kind.
John
8/10 (良い)
Marc
2022 年 7 月 17 日
良かった点 : 清潔度、客室の快適度
A nice place to stay on gili air. Didn’t see anything that looked better. Beautiful coral reef right outside the hotel. Staff is nice and helpful but they do overlook customers at the restaurant/bar quite a lot.
Marc
2022 年 7 月に 5 泊滞在
4/10 (不満)
宿泊されたお客様
2022 年 6 月 23 日
気になった点 : 清潔度、施設のコンディションと設備、客室の快適度
Lidt for pengene
Der var utroligt mange tusindben, larver og lignende da vi kom til værelset. Badeværelset lugtede forfærdeligt, og aircon virkede stort set ikke… der var meget lidt lys på ressortet så det var lommelygte det meste af vejen.
Maden var under standard til prisen
宿泊されたお客様
2022 年 6 月に 2 泊滞在
10/10 (非常に良い)
宿泊されたお客様
2020 年 1 月 16 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
宿泊されたお客様
2020 年 1 月に 5 泊滞在
10/10 (非常に良い)
宿泊されたお客様
カップルで旅行
2019 年 12 月 11 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
Nos encantó todo, desde el hotel, la habitación y la gran amabilidad de todo el personal, siempre con una amplia sonrisa.
Además de tener playa estábamos en la mejor zona para hacer buceo, vimos muchísimos corales tu peces, impresionante!!
宿泊されたお客様
2019 年 12 月に 3 泊滞在
10/10 (非常に良い)
JessicaMitchell、Toronto,Ontario
カップルで旅行
2019 年 10 月 9 日
良かった点 : 清潔度、スタッフとサービス、設備とサービス、施設のコンディションと設備
We loved our stay at Sunrise Gili Air for 4 nights during our honeymoon! The resort itself is in the perfect location on Gili Air - about 10 minutes from the harbour and located right next to the best snorkelling spot on the island! Lots of great restaurants and snorkel/dive shops nearby.
We stayed in one of the Signature suites with a big, comfortable bed and daybed on the main floor, and an open air loft with 2 hammocks and bean bag chairs up top. The pool area is big, beautiful and well maintained, and the restaurant is gorgeous as well! The buffet breakfast in the morning was great, and every staff member we encountered were incredibly friendly and helpful! There are loungers overlooking the ocean, which get swapped out for romantic candle lit tables for dinner.
Overall we loved our stay at Sunrise Gili Air and would definitely recommend it!
JessicaMitchell
2019 年 9 月に 4 泊滞在
10/10 (非常に良い)
宿泊されたお客様
家族旅行, グループ旅行
2019 年 9 月 23 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
宿泊されたお客様
2019 年 9 月に 4 泊滞在
8/10 (良い)
宿泊されたお客様
2019 年 8 月 29 日
良かった点 : 清潔度、スタッフとサービス、客室の快適度
宿泊されたお客様
2019 年 8 月に 1 泊滞在
10/10 (非常に良い)
Charlotte
2019 年 8 月 26 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
Superb hotel
This is a perfect hotel. Fabulous location with turtles swimming on the adjoining reef in the morning. Stylish grounds and a lovely pool and ultra friendly. Wonderful food. Superb service. A short walk from the harbour. Near everything. Wow it was amazing!
Charlotte
2019 年 7 月に 1 泊滞在
8/10 (良い)
宿泊されたお客様
家族旅行
2019 年 8 月 11 日
良かった点 : スタッフとサービス
Ligt aan het strand. Drank en eten wel duurder dan in de omgeving.
宿泊されたお客様
2019 年 8 月に 1 泊滞在
10/10 (非常に良い)
Sofie-Amalie
2019 年 7 月 22 日
良かった点 : 清潔度、スタッフとサービス、施設のコンディションと設備、客室の快適度
SÅ skøn en oplevelse!
Alt på hotellet lever op til billederne og beskrivelsen! De har en smuk udsigt, gode drinks (prøv deres mango colada!), god morgenmad og en dejlig pool. Service er i top. Anbefaler at bo her, hvis man skal til Gili Air!