「Staff was amazing! They were friendly and went above and beyond whenever we had a concern. The room was very cute but the ac is missing a dial and is not labeled. The bathroom vent was not working so unfortunately they look like they're starting to get mold in the restroom. The facility was very clean otherwise. They have a washer and dryer on site and sell soap. Plenty of vending machines on site.」
「I was very disappointed with my experience. I had a reservation and planned to pay when I arrived to check in, as I have done at many hotels. However, I was told that my card had to be charged before I was even allowed to check in.
When I explained that I didn't have the funds available yet but would by the time I arrived, I asked if my reservation could simply be canceled. Instead, I was told no and was directed to contact the online booking company myself. This created a great deal of...
「Check in was easy. They are in the process of renovations. Our room smelled very musty, the tub didn't drain well and felt unstable (like bouncy thin plastic). The fitness room was closed for renovation. Breakfast was typical: make.your own waffle, scrambled eggs, sausage, make your own instant oatmeal, and saran-wrapped apples.」