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Hotel Sentral Georgetown

3.0 star property
Downtown George Town's convenient retreat combines comfort with local flavor, just steps from KOMTAR and featuring an on-site restaurant serving regional cuisine.

Choose dates to view prices

Hotel Sentral Georgetown puts travelers in the heart of Downtown George Town. The on-site restaurant serves authentic local dishes, while in-room WiFi keeps everyone connected. The helpful staff assists with practical needs like laundry services and luggage storage.

Reviews

7.0 out of 10
Good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Business services

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Suite

Minibar, in-room safe, desk, free WiFi

Suite

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Triple Room

Minibar, in-room safe, desk, free WiFi

Triple Room

  • Sleeps 3

View all photos for Premium Family Room

Minibar, in-room safe, desk, free WiFi

Premium Family Room

  • Sleeps 4

View all photos for Superior King Room

Minibar, in-room safe, desk, free WiFi

Superior King Room

  • Sleeps 2

View all photos for Deluxe King Room

Minibar, in-room safe, desk, free WiFi

Deluxe King Room

  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, desk, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, free WiFi

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, desk, free WiFi

Deluxe Room

  • Sleeps 2

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About the neighborhood

Located in Downtown George Town, a neighborhood in George Town, Hotel Sentral Georgetown is in a shopping district. Gurney Drive and Gurney Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Penang Hill and Ferringgi Beach. Looking to enjoy an event or a game while in town? See what's happening at Penang Youth and Sports Complex or Penang International Sports Arena. Visit our George Town travel guide
Map
10400, Penang, George Town, No 12 Lorong Kinta

What's nearby

  • KOMTAR showing a skyscraper, a city and city views
    KOMTAR
    3 min walk - 0.3 km
  • Metropolitan, skyscraper, skyline building by the shore of Gurney Drive, George Town, Penang; Shutterstock ID 429264034; PO: Hcom Destination Content neighborhoods; Client: Hotels.com; Other: Hcom bra
    Gurney Drive
    3 min drive - 2.3 km
  • The Top at Komatar
    5 min walk - 0.5 km
  • 1st Avenue Mall
    7 min walk - 0.6 km
  • Georgetown UNESCO Historic Site
    12 min walk - 1.1 km

Getting around

  • Penang Sentral
    28 min drive
  • Penang Intl. Airport (PEN)
    28 min drive

Restaurants

  • chong charcoal seafood char koay teow 碳烧海鲜炒粿條
    2 min walk
  • Restoran Zim Sum 点心之家
    1 min walk
  • Richard Rivalee Nyonya Cuisine
    4 min walk
  • No 5, Seafood Char Koay Teow (梁少爺5號炒粿條）
    1 min walk
  • Lily's Vegetarian Kitchen (欣莉素餐馆)
    3 min walk

About this property

Hotel Sentral Georgetown

Hotel near KOMTAR
Take advantage of dry cleaning/laundry services, conference space, and a restaurant at Hotel Sentral Georgetown. Stay connected with free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Buffet breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • An elevator, luggage storage, and free newspapers
Room features
All 147 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
More amenities include:
  • Bathrooms with showers and hair dryers
  • LCD TVs with satellite channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 14 for children
  • A restaurant

Restaurants on site

  • Nu Orient Coffee House

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator

More

  • 3 buildings
  • 9 floors
  • Built in 2011
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 24 for adults and MYR 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Georgetown Sentral Hotel
Hotel Sentral
Hotel Sentral Georgetown
Sentral Georgetown
Sentral Georgetown Hotel
Sentral Hotel
Sentral Hotel Georgetown
Hotel Sentral Georgetown Penang/George Town
Hotel Sentral Georgetown Hotel
Hotel Sentral Georgetown George Town
Hotel Sentral Georgetown Hotel George Town

Frequently asked questions

Is Hotel Sentral Georgetown pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Sentral Georgetown?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Hotel Sentral Georgetown?

Check-out is at noon.

Where is Hotel Sentral Georgetown located?

Located in Downtown George Town, this hotel is within a 10-minute walk of Sun Yat Sen Museum and KOMTAR. Hin Bus Depot Art Centre and New World Park are also within 10 minutes.

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Reviews

Hotel Sentral Georgetown Reviews

7.0

Good

7.4

Cleanliness

7.8

Location

7.2

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 48 out of 452 reviews
Rating 8 - Good. 187 out of 452 reviews
Rating 6 - Okay. 158 out of 452 reviews
Rating 4 - Poor. 41 out of 452 reviews
Rating 2 - Terrible. 18 out of 452 reviews

Reviews

4/10 Poor

JOhn, KL

Disliked: Cleanliness
hygiene problem , toilet looks like simply wash by cleaner.
Stayed 2 nights in Aug 2020

6/10 Okay

Suriana

Disliked: Property conditions & facilities

Lack of amenities

I guess the hotel doesn’t provide any bathrobe for the guest. No toothbrush or other toiletries provided. As a impromptu traveler, this a major minus for me.
Stayed 1 night in Aug 2020

2/10 Terrible

Cheong

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth to stay! Should be 2 star & below

Very old bed sheet & towel(black). Cockroach is everywhere! Many room’s air cond is very noisy!
Stayed 6 nights in Feb 2020

6/10 Okay

Zowie

Liked: Cleanliness, staff & service
Disliked: Room comfort

So so

Great hospitality and service but the mattress is oh-so-uncomfortable
Stayed 1 night in Feb 2020

2/10 Terrible

WHP, Padang Besar

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Niemals ein 2Sterne Hotel!!Nichts fürEurropäer! Unfreundlich und unsauber!!
Stayed 4 nights in Jan 2020

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I arrived early, checked in, door didnt close properly, had to be forced closed. aircon was on 18, felt like 30deg on the room and unable to connect to wifi. Complained, was put in to 2 more different rooms and told internet definitely worked in last room, No good, aircon not working properly and no wifi. Checked out.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service
Value for money. Cannot ask for more as price is very attractive.
Stayed 2 nights in Oct 2019

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities
If you are after fried kway teow the best place to go is the coffee shop opposite Lorong Kinta on Macalister Road. This hotel is on Lorong Kinta
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Unique and specific
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is nothing I like about this hotel. The room bed sheet looks dirty and old, including the pillows cases. The bath towels are old and worn, requested a change but no action. The toilet is in odd shape. The shower instant heater is noisy when water is turned on. The water pressure is low. The toilet exhaust fan is noisy. The room aircon not operating efficiently and noisy. No sleepers available. There are ants in the room and toilet. No proper vanity top in the toilet. During booking it promised that Deluxe room has city view, but I only seen roof tops of buildings. My room is on level 3. During booking I request a room on the higher floor but was not allotted. Checking in at reception was slow even though there was no other guest. Very poor WiFi connection, slow and unstable.
Stayed 2 nights in Aug 2019

2/10 Terrible

Javi, Madrid

Disliked: Cleanliness, amenities, property conditions & facilities
Tenia habitacion deluxe...no quiero pensar como seran las de menor categoria. Habitacion vieja, la pared desconchada, el baño muy sucio, los azulejos no los han limpiado en su vida, las juntas negras, el aire acondicionado y ventilacion del baño muy ruidoso, las sabanas sucias, las toallas penosas... el buffet del desayuno bastante escaso y lo peor, los cuencos donde tenian las salsas llenas de bichitos y a ninguno de los camareros parecia importarle. En resumen, una decepcion en todos los sentidos... tienen varios premios de años anteriores como mejor hotel del año en Georgetown de otras paginas de reservas... o esos premios se los dan.a cualquiera o no me explicó la decadencia de.este hotel
Stayed 2 nights in Aug 2019

6/10 Okay

Melvin

Liked: Cleanliness
Disliked: Property conditions & facilities

Old hotel, convenient location

Wasn’t the best of starts. Checked in to 2 rooms to find that in room 1, the telephone wasn’t working (the phone to socket had snapped) and the safe wasn’t working. The safe in room 2 wasn’t reset and so couldn’t be used either. We reported them and were told they would be fixed in the morning. These were rectified in the morning after one of us had gone downstairs to ask the receptionist to come to the room to look at the items. The air conditioner was quite noisy as was the water heater which emitted quite a loud whine whenever used. The splash guard in the toilet was too small and allowed water all over. This was obviously the splash guard when there was a bath tub in there but the tub has since been taken out. The guard was adequate when the tub was there but not now when not. The in room wifi never worked during our 5 day stay. We kept being told it would be fixed the next day. The lobby wifi did work on the first day but thereafter slowed to being usable. The location of the hotel was excellent, however. It was within walking distance to just about anywhere in Georgetown and just across the road from the New Lane hawkers, making it very convenient to get dinner. Breakfast at the hotel was also above average.
Stayed 4 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location. it is about 10 minutes walk from the CAT bus terminal.
Stayed 2 nights in May 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Near eatery house.. good location...... Wifi weak......
Stayed 2 nights in May 2019

8/10 Good

Herbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel liegt relativ zentral. Die Zimmer sind neu und zweckmässig eingerichtet und verfügen über eine sitzecke. Betten sind bequem und sanitäre Einrichtungen neu und i.o. nachteilig war dass mein Zimmer zu einem Innenhof lag und mit milchglasfenstern versehen war. Insgesamt jedoch zum gebuchten Preis eine gute Möglichkeit. Der offizielle zimmerpreis ca 200 RM ist eindeutig überteuert auch wenn Penang immer etwas teurer ist.
Stayed 1 night in Nov 2018

8/10 Good

Woei Thong

Liked: Cleanliness, property conditions & facilities
The exhaust fan at bathroom very noisy
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

位置好，價格合理。

這是第三次入住，從2013年第一次至現在感覺酒店已有殘舊。因為位置近方便晚上的排檔，房間都OK，價錢合理。
Stayed 1 night in Nov 2018

6/10 Okay

Nowell, Singapore

Liked: Cleanliness, staff & service, room comfort
No wifi on my last day otherwise good stay in this hotel
Stayed 4 nights in Oct 2018

10/10 Excellent

fisa, selangor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel to stay with breakfast. but my fridge is not function
Stayed 2 nights in Aug 2018

6/10 Okay

Lavanya, Melaka

Liked: Cleanliness, staff & service, room comfort
Hotel smack in town. Convenient to walk around as it is nearby to Komtar and Chow Rasta market area. Parking lots are limited. Those who doesn't get parking within the hotel vicinity, are required to park at the nearby open carpark. Overnight carpark charges are RM12. Rooms are fairly clean. Staff are friendly.
Stayed 3 nights in Aug 2018

2/10 Terrible

Anthony

Worst check in ever

Rude staff and take an hour to locate my booking. Worse check in ever!
Stayed 1 night in Aug 2018

10/10 Excellent

Yacine, Lyon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel Sûrement le meilleur de penang Dommage qu’il soit loin du centre de Georgetown et de la plage. Mais avec Grab tout était nickel Je recommande vivement !!
Stayed 4 nights in Aug 2018

6/10 Okay

WENDY

Convenient location

Average stay. Breakfast need to improve. As the staff did not tell us outside still have staff making egg. How come they can't make the egg in the rest? Convenient location.
Stayed 1 night in Aug 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have parking in front of hotel. Hotel is not small.
Stayed 1 night in Aug 2018