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Cititel Express Penang

3.0 star property
Hotel with free parking, steps from KOMTAR

Choose dates to view prices

Photo gallery for Cititel Express Penang

Interior
Lobby
Front of property
Family Room | Minibar, in-room safe, desk, laptop workspace
Shower, free toiletries, towels
Cititel Express Penang, in Downtown George Town, offers a practical city retreat with a restaurant, in-room WiFi, and dry cleaning services. The 24-hour front desk staff assists guests with local attractions.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is ￥5,363
￥6,289 total
includes taxes & fees
Nov 6 - Nov 7

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
LCD TV
Coffee/tea maker
Minibar
Desk
Laptop workspace
In-room safe
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Coffee/tea maker
Minibar
Desk
Laptop workspace
In-room safe
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, laptop workspace

Family Room

Highlights

Soundproofed
Air conditioning
LCD TV
Coffee/tea maker
Minibar
Desk
Laptop workspace
In-room safe
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, laptop workspace

Superior Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Coffee/tea maker
Minibar
Desk
Laptop workspace
In-room safe
  • Sleeps 2
  • 1 Twin Bed

View all photos for Family Room

Minibar, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4

View all photos for Standard Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Twin Room

  • Sleeps 2

View all photos for Standard Queen Room Non smoking

Minibar, in-room safe, desk, laptop workspace

Standard Queen Room Non smoking

  • Sleeps 2

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2

View all photos for Superior Twin Room Non Smoking

Minibar, in-room safe, desk, laptop workspace

Superior Twin Room Non Smoking

  • Sleeps 2

Standard Room

  • Sleeps 2
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About the neighborhood

Map
10300, George Town, 123, Lebuh Noordin

What's nearby

  • 1st Avenue Mall - 2 min walk - 0.2 km
  • KOMTAR - 3 min walk - 0.3 km
  • Pinang Peranakan Mansion - 19 min walk - 1.6 km
  • Swettenham Pier Cruise Terminal - 2 min drive - 2.0 km
  • Gurney Drive - 3 min drive - 3.1 km

Getting around

  • Penang Sentral - 28 min drive
  • Penang Intl. Airport (PEN) - 15 min drive

Restaurants

  • ‪Wembley Café - ‬1 min walk
  • ‪Cafe Jen - ‬2 min walk
  • ‪Starbright Coffee - ‬1 min walk
  • ‪Chang Leong Nanyang Coffee - ‬2 min walk
  • ‪Lobby Lounge - ‬2 min walk

About this property

Cititel Express Penang

Hotel near KOMTAR
Cititel Express Penang provides dry cleaning/laundry services and more. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Free self parking
  • An electric car charging station, concierge services, and a 24-hour front desk
  • An elevator, luggage storage, and a front-desk safe
Room features
All 234 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as perks like free WiFi and safes.
Extra amenities include:
  • Showers and free toiletries
  • LED light bulbs, coffee/tea makers, and daily housekeeping

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The price is ￥5,467
￥6,402 total
includes taxes & fees
Nov 13 - Nov 14
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 22 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards

Property is also known as

Cititel Express Penang Hotel George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel
Cititel Express Penang George Town
Cititel Express Penang Hotel George Town

Frequently asked questions

Is Cititel Express Penang pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Cititel Express Penang?

As of Oct 30, 2025, prices found for a 1-night stay for 2 adults at Cititel Express Penang on Nov 6, 2025 start from ￥5,363, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Cititel Express Penang?

Self parking is free at this property.

What time is check-in at Cititel Express Penang?

Check-in begins at 3:00 PM. After-hours check-in is not available.

What time is check-out at Cititel Express Penang?

Check-out is at noon.

Where is Cititel Express Penang located?

Located in Downtown George Town, this hotel is steps from 1st Avenue Mall and KOMTAR. Hin Bus Depot Art Centre and Prangin Mall are also within 5 minutes.

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Reviews

Cititel Express Penang Reviews

8.0

Very Good

8.0

Cleanliness

8.6

Location

8.2

Staff & service

8.2

Eco-friendliness

7.8

Property conditions & facilities
Rating 10 - Excellent. 103 out of 349 reviews
Rating 8 - Good. 168 out of 349 reviews
Rating 6 - Okay. 41 out of 349 reviews
Rating 4 - Poor. 24 out of 349 reviews
Rating 2 - Terrible. 13 out of 349 reviews

Reviews

8/10 Good

Herly

Liked: Staff & service, property conditions & facilities
The staff is really good
Stayed 5 nights in Oct 2025

10/10 Excellent

Jack NG BOON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ok staff polite
Stayed 3 nights in Oct 2025

10/10 Excellent

Choong Wah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in and out was efficiently done. Staff is polite and understanding. Room is clean. Had a very pleasant stay. Will definitely come again when in Penang.
Stayed 5 nights in Aug 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
overall the the hotel was nice, there was good food around it and quite a central location to get to different places around Penang!
Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short stay at Penang for seminar

The room was clean and comfortable. Staff were very friendly. Location was great!
Stayed 5 nights in Mar 2025

6/10 Okay

Victor

Liked: Cleanliness, staff & service
Overall good, room is a bit small for 2 person
Stayed 3 nights in May 2025

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good, room is a bit small
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

City Center

Convenient walking distance in city. Lots of good food
Stayed 1 night in Jan 2025

8/10 Good

Chan

Liked: Cleanliness, staff & service, property conditions & facilities
GOOD LOCATION. FOOD IS WITHIN WALKING DISTANCE. FRIENDLY COUNTER STAFF. GOOD BUFFET BREAKFAST BUT NEED TO ADD ON.
Stayed 1 night in Feb 2025

6/10 Okay

Man Fan

Liked: Staff & service
They don't have much. No restaurant nor swimming pool. It is small hotel and is dated. The room is okay but a bit small for us.
Stayed 5 nights in Apr 2025

8/10 Good

Chan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thiss hotel the furniture is new.Bed is comfortable. The room is a bit small. Obdrsll is ok.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Everything about the hotel was good.
Stayed 3 nights in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience but small. Near shops and shopping.
Stayed 4 nights in Dec 2024

8/10 Good

Sook-Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable and friendly staff
Stayed 10 nights in Mar 2024

8/10 Good

Cheoh Wang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a pleasant stay. Standard Toiletaries are provided will be best.
Stayed 3 nights in Jul 2023

10/10 Excellent

Akbal

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to most locations and easily accessible. Restaurants nearby and all amenities in room working and clean.
Stayed 3 nights in Jan 2023

8/10 Good

Suw Kunn

Liked: Staff & service, property conditions & facilities
Clean and convenient location for transport and food. Check in at St Giles Hotel instead.
Stayed 5 nights in Mar 2023

8/10 Good

ROZANI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and walking distance to Perangin Mall ang The Top Komtar
Stayed 2 nights in Jul 2024

6/10 Okay

M S

Disliked: Staff & service

Small clean room with a small price

This is a reasonably priced accommodation in a good location. The rooms are tiny, but clean and well maintained. Housekeeping is limited to every other day.
Stayed 2 nights in Dec 2023

8/10 Good

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff approachable and helpful. Overall, value for money. I liked the multistorey car park, as it was not on street level. Location was good.
Stayed 2 nights in Dec 2023

10/10 Excellent

Mohamad Rasydi

Liked: Cleanliness, staff & service, property conditions & facilities
Everything is good
Stayed 1 night in Feb 2023

6/10 Okay

Josephine

Staff need to improve their service level.

4/10 Poor

Choon hock

Disliked: Staff & service, property conditions & facilities
The room too small
Stayed 2 nights in Sep 2022

4/10 Poor

Eng Hee

Disliked: Staff & service

bad Experience stay

Very trouble to walk around to check in and back to hotel, and the service is slow and very bad experience
Stayed 2 nights in Aug 2022