Beach/ocean view
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Reviews of Casa Basa Siargao

3 out of 5
Casa Basa Siargao
Purok 1, Sitio Santa Rosa, Brgy. Malinao, General Luna

Reviews

9.6

Exceptional

Rating 10 - Excellent. 13 out of 15 reviews" "
Rating 8 - Good. 1 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Camille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has it all! Excellent service, cleanest and coziest accommodation we’ve been to and most importantly, the nicest owners, staffs and even dogs. If ever you stay at this property, they also offer all day breakfast, van transfers, tours and even massages & nail services. I strongly recommend this place!
Stayed 3 nights in Apr 2024
Response from Ralf on Apr 13, 2024
Hi Camille, many thanks for this amazing review. We are very happy that you enjoyed our hotel and service and we hope that you’ll visit us again in the near future. We wish you a great onward journey, all the best from the whole Casa Basa Team including Georg, Vincent and Pochi!

10/10 Excellent

paulina

Liked: Cleanliness, staff & service, property conditions & facilities
Truly an amazing experience. The staff and owners shared to us their beautiful home and we truly had a great time. We really found a beautiful, quiet haven and we hope to be back soon. We will keep this place close to heart. Thank you :)
Stayed 4 nights in Feb 2024
Response from Ralf on Mar 31, 2024
Hi Paulina, many thanks for this lovely review. Wonderful guests like you are like family to us and we are looking forward to welcome you back here soonest.All the best from the whole Casa Basa Team!!

10/10 Excellent

Russiella

Stayed 3 nights in Feb 2024
Response from Ralf on Mar 26, 2024
Hi Rusiella, many thanks for your wonderful review. it was great having you here and we are looking forward to welcome you back here in Casa Basa soonest.All the best,Casa Basa Team

10/10 Excellent

Jemima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Casa Basa is a clean, quiet and safe place to stay. The owners are really friendly and accomodating.
Stayed 5 nights in Jan 2024
Response from Ralf on Jan 14, 2024
Hi Jemima,many thanks for your wonderful review and we are very happy that you enjoyed your stay with us. We hope to see you again in the future.All the best from all of us at Casa Basa!

10/10 Excellent

Nathan

Stayed 5 nights in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2023
Response from Ralf on Oct 6, 2023
Hi John, many thanks for the 5stars! It was great having you here and we are looking forward to see you in Casa Basa again soonest!All the best,Casa Basa Team

10/10 Excellent

Mina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great people, great hotel! We loved our stay at Casa Basa. The staffs were kind and friendly, the rooms were clean and located in a convenient area without any distraction. Thank you, we’ll definitely come back!
Stayed 2 nights in Jul 2023
Response from Ralf on Jul 17, 2023
Hi Mina, many thanks for your great review. It was a real pleasure to have you here and we are looking forward to welcome you back here at Casa Basa soonest. All the best from the whole Casa Basa Team!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely LOVED this place. It is tucked away in a beautiful little grove of coconut trees. The rooms are spacious and clean and comfortable. The hotel has a cool design. They also have scooter for rent at the hotel. Mostly, however, the owner and staff feel like family. They are so fun and sweet and helpful in every way. I will definitely be back again.
Response from Ralf on Jul 6, 2023
Hi Michael, many thanks for your amazing review. Wonderful guests like you makes our Casa Basa a special place! We are looking forward to see you back here soon!All the best,Casa Basa Team

6/10 Okay

Gabrielle

Traveled with family
Liked: Cleanliness, staff & service
PRO: Greatest perk of this place are the hosts - it is family-owned and run. I love that the people that greeted us, and welcomed us they did, are the actual owners - no middle management. They are also always there so no issues with communication. Facility is new, has a common area where there's a bar, reading area with sofas and books, no loud music that's blaring all the time. Very quiet, nature-y ambiance/environment. Has chairs and table to hangout right outside the rooms. Had "sampayan" for clothes to dry. Tours/surfing/transportation available upon request, laundry service are also available for a decent fee, food is also available but limited and pricey. Room has a fridge. CON: Biggest downside of this place is the constant blackout, but i think its the whole area and they do have a generator - you just have to keep turning on the AC everytime power goes off/on because it doesn't turn on automatically. WiFi is also weak to non-existent, mostly due to the power outage. Beds are not the soft type so for soft-bodied Americans like myself, i find it difficult to get comfortable/get a good night's sleep. No TV, which is not necessarily a bad thing. No safe, but its family-run so only the family can get into the room. Insects, and a frog in our case, seems to find their way in so be aware of this, always keep the bathroom closed esp. at night. General Luna/stores/restos are not walkable. RECOMMENDATION: Recommended for people looking for a homestay/intimate-type accomod
Stayed 3 nights in Jun 2023
Response from Casa Basa on Jun 19, 2023
Hi Gabrielle,many thanks for your constructive feedback which we’ll take into consideration for the future.We are sorry for the blackouts during your stay which have been Island wide and out of our hands but we hope running the generator most of the time helped a bit.We wish you would have tried our breakfast to get a better judgement of the taste and portions we offer for our prices.We constantly try to get better and we hope you’ll visit us again in future to see our improvements.All the best,Casa Basa Team

10/10 Excellent

Tomos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special place to stay
This place is special. Special in the sense that you are looked after in a way that you feel at home. I really enjoyed my time here and would definitely come back. The beds are super comfy and they looked after me like I was part of the family. Even one time I went to see if I can get food and was invited to join for dinner. Great people with most important - family values. You can feel it.
Stayed 7 nights in May 2023
Response from Casa Basa on Jun 13, 2023
Hi Tom,Many thanks for your wonderful review. It was great having you here. Guests like you make our place special and we hope and looking forward to see you back here soonest.Cheers from all of us in Casa Basa!

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Value, Excellent service
It’s off the beaten path so it is peaceful. Short ride to General Luna and Cloud 9. The room was quite classy and modern. Mitch and staff are absolutely phenomenal. They did everything, and then some, to give us information about the happenings on the island and help with logistics. While I was there a neighbor’s dog yelped frequently through the night for 2/4 nights so not sure if this is a constant problem. Mitch did handle it while I was there. I would recommend this place for a good value with close proximity to the action.
Stayed 5 nights in May 2023
Response from Casa Basa Siargao Team on May 22, 2023
Hello Sir! Thank you for choosing Casa Basa Siargao and sharing your experience. We're delighted you found our location peaceful and our rooms classy. Our team aims to provide exceptional service and valuable island information. We apologize for the dog noise and appreciate your understanding. As of today the dog was now placed in a different location. We hope to welcome you back soon.Best regards!

10/10 Excellent

Shailen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful stay at Casa Basa
Really great place. Everything was perfect. The staff were so friendly and helpful. The shower was amazing after a month in Asia, the bed was super comfortable and everything was very clean. Highly recommended.
Stayed 2 nights in Mar 2023
Response from Casa Basa Siargao Team on Mar 24, 2023
Thank you for your great review! We're happy to hear that everything was perfect, from our friendly staff to the amazing shower and comfortable bed. Thank you for recommending us, and we hope to see you again soon!

10/10 Excellent

Julius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a great time visiting you guys in Siargao! Very kind, positive and helpfull staff. We have nothing to complain about, thank you for everything! Best regards Tuva&Julius
Stayed 7 nights in Feb 2024
Response from Ralf on Feb 13, 2024
Hi Tuva and Julius, we are very happy that you enjoyed your stay with us and many thanks for the great review. Hopefully we’ll see you again here in Casa Basa in the future. Enjoy your rest vacation and all the best from the whole team (including all animals :-))!

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2023
Response from Casa Basa Siargao Team on May 22, 2023
Thank you for the fantastic 10/10 review! We're absolutely delighted to hear about your exceptional experience at Casa Basa Siargao. We appreciate your kind words and recommendation. We can't wait to welcome you back!