ゲフ・パゴ文化村 ツアーとアクティビティ

Although the hotel was practically empty, we were placed in a room that was the farthest from the parking area, with no elevator working, and the room assigned to us was wheelchair-accessible. Staff refused to move us and blamed the day shift staff for changing our room. The evening front office staff member was very rude and said there is no way to tell whether a room is wheelchair-accessible. It sounded like a Russian roulette room assignment SOP.