We had a bad experience with the staff, specifically the receptionist and manager, to make it worse, in the room we found some leftover food in the microwave, and dirty plates in the broken dishwasher, a big health hazard during pandemic. The receptionist was unhelpful and quite rude during check in, I did have a booking problem which I believe she can help me solve it kindly without the need to be rude. The manager even worse, when I talked to her over the phone to raise the issue about her rude staff and the disgusting stuff in the kitchen, she didnt give me much chance to talk, she kept talking, blaming me, then when I'm trying to talk and explain didnt even want to listen and hanged up the phone. And to think that we paid almost double the normal price cause it's an Easter weekend. Surely wont be back to this place ever.
