Perfectly positioned in a shopping district, the Santana Hotel offers WiFi and a daily manager's reception. Guests enjoy a breakfast buffet, coffee at the café, or quiet moments in the garden and library. The concierge team is praised for their local knowledge and assistance.
Located in Kemer, Santana Hotel is in the city center and near the beach. The area's natural beauty can be seen at Konyaalti Beach and Konyaalti Beach Park. Aktur Park and Akdeniz University Botanical Park are also worth visiting. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. Visit our Kemer travel guide
Consider a stay at Santana Hotel and take advantage of a free breakfast buffet, a free daily manager's reception, and a coffee shop/cafe. Treat yourself to a deep-tissue massage at the onsite spa. Stay connected with in-room WiFi (surcharge), and guests can find other amenities such as a garden and a library.
Other perks at this hotel include:
An outdoor pool
Free self parking
A roundtrip airport shuttle (surcharge), massage treatment rooms, and a front-desk safe
Concierge services, a TV in the lobby, and tour/ticket assistance
Room features
All guestrooms at Santana Hotel offer comforts such as air conditioning, as well as amenities like WiFi.
More amenities include:
Bathrooms with showers
36-inch LCD TVs with satellite channels
All inclusive details
This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Buffet meals, snacks, and select beverages included
Free buffet breakfast available daily 7:30 AM to 9:00 AM
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Free daily manager's reception
Hosted evening meal available daily for a fee
Snack bar/deli
Things to do
Full-service spa
Library
Outdoor pool
TV in common areas
Family friendly
Laundry facilities
Outdoor pool
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Lockers
Luggage storage
Safe at front desk
Water dispenser
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Outdoors
Garden
In a provincial park
In the mountains
Outdoor furniture
Full-service spa
5 treatment rooms
Couples treatment rooms
Deep-tissue massages
Hot tub
Sauna
Spa open daily
Steam room
Thai massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
More
Designated smoking areas
Room amenities
Bathroom
Private bathroom
Shower
Towels provided
Entertainment
36-inch LCD TV with satellite channels
More
Air conditioning
Policies
Check-in
Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 15
Check-out
Check-out before noon
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Renovations and closures
The property is closed between October 17 and April 30.
The property will be renovating from October 4 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
Exterior
Guestrooms
During renovations, the hotel will make every effort to minimize noise and disturbance.
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Property payment types
Important information
Optional extras
Fee for in-room wireless internet: EUR 5 per week (rates may vary)
Airport shuttle fee: EUR 25 per vehicle (one-way, maximum occupancy 10)
Airport shuttle fee per child: EUR 1 (one-way), (up to 12 years old)
Rollaway bed fee: EUR 20.0 per night
Hosted evening meal: EUR 0
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 2022-07-1374
We should mention
This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision
Property is also known as
Santana Hotel Hotel
Santana Hotel Kemer
Santana Hotel Hotel Kemer
Frequently asked questions
Does Santana Hotel have a pool?
Yes, this property has an outdoor pool.
Is Santana Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property; nearby parking is also free.
What time is check-in at Santana Hotel?
Check-in start time: noon; Check-in end time: anytime.
What time is check-out at Santana Hotel?
Check-out is at noon.
Does Santana Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 25 per vehicle applies.
Are there all-inclusive benefits at Santana Hotel?
Yes, the property is all-inclusive.
Where is Santana Hotel located?
Located in the heart of Kemer, this all-inclusive hotel is 0.4 mi (0.6 km) from Beldibi Beach Park and 2.3 mi (3.7 km) from Champion Holiday Village. Gökdere Valley and topçam are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Santana Hotel Reviews
5.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
This property is well-liked by long-term local lodgers. Even Russians were there. But it would be abhorrent for European tourists. Expedia CANNOT RATE as four four-star. Locally it is rated as a 3-star hotel. It had a home-size pool and full board food served under 1.5 windows in the morning, afternoon and evening. It is well known for the dissatisfaction locally. Worst stay ever, though the workers worked hard to provide, but failed in service & hospitality. Don't expect the neon light display in reality- it is a local lodge. Cheap and cheerful.
Charles
Stayed 5 nights in Sep 2025
2/10 Terrible
Mark
Oct 23, 2023
The hotel was closed for renovations, but my reservation and payment had already been processed. Showed up around midnight for a late check in, and the place looked like an abandoned building.
Disappointing Experience – Not Even Close to 4 Stars
I recently stayed at this hotel, and I can honestly say it was one of the worst hotel experiences I’ve had. Despite being listed as a 4-star property, it didn’t even meet basic expectations.
Service:
Upon arrival, there was no welcome or any friendly interaction from the front desk. The staff didn’t speak English, which made even basic communication difficult. This was a huge issue for me, especially when trying to resolve problems with the room.
Room Conditions:
The room was dirty, with no lights working. After reporting this, the staff eventually came to replace the bulb. The bathroom was in poor condition, with a broken tap and overall filthiness. To top it off, there was no hot water for a day, and we were left without water entirely for a period.
Food & Drinks:
We booked all-inclusive, but the food and drink situation was a joke. Breakfast had very limited options, and when we arrived at 8:30 AM (with breakfast until 9 AM), they told us everything was finished. There was also no alcohol included in the all-inclusive package; we were only given wine, and any beer or other spirits came with an extra charge. This was a major letdown considering we paid for all-inclusive.
Wi-Fi & Amenities:
Wi-Fi wasn’t free; we had to pay an additional €5 per day for access, which is not acceptable in this day and age. There were many broken amenities in the hotel, making it clear that maintenance was not a priority.