Westgate Smoky Mountain Resort & Water Park

4.0 star property
Hotel with 3 restaurants, steps from Wild Bear Falls Indoor Water Park

Choose dates to view prices

Westgate Smoky Mountain Resort, next to Wild Bear Falls Indoor Water Park, is perfect for families. Kids love the mini golf and playground, while adults enjoy deep-tissue massages at the spa. The resort offers meals with children's menu options and fitness classes.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Spa
The current price is ¥21,465
¥29,429 total
includes taxes & fees
Nov 16 - Nov 17

Room options

Available filters for rooms
Showing 6 of 6 rooms

Villa, 1 Bedroom

9.2 out of 10
Wonderful
(34 reviews)

Highlights

Separate dining area
Separate sitting area
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
Washing machine
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Villa, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 114 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Double Sofa Beds

Deluxe Villa, 1 Bedroom (2 Full beds)

9.4 out of 10
Exceptional
(24 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Dishwasher
Flat-screen TV
  • 78 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Room (Resort Select)

Highlights

Connecting rooms available
Flat-screen TV
Washing machine
Clothes dryer
Private bathroom
Hair dryer
Laptop workspace
Wardrobe or closet
  • 51 sq m
  • Sleeps 4
  • 1 King Bed

Studio (Villa)

9.2 out of 10
Wonderful
(51 reviews)

Highlights

Connecting rooms available
Kitchenette
Mini-fridge
Flat-screen TV
Washing machine
Clothes dryer
Sofa bed
Ceiling fan
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Deluxe Villa, 1 Bedroom (King)

8.6 out of 10
Excellent
(28 reviews)

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Fireplace
Connecting rooms available
Kitchen
Full-sized refrigerator/freezer
Dishwasher
  • 72 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
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About the neighborhood

Map
TN, Gatlinburg

What's nearby

  • Wild Bear Falls Indoor Water Park - 2 min walk - 0.2 km
  • Ripley's Aquarium of the Smokies - 3 min drive - 2.4 km
  • Anakeesta - 3 min drive - 2.4 km
  • Gatlinburg SkyPark - 3 min drive - 3.8 km
  • Gatlinburg Convention Center - 4 min drive - 3.4 km

Getting around

  • McGhee Tyson Airport (TYS) - 59 min drive

Restaurants

  • ‪Southern Comfort - Westgate Resort - ‬2 min walk
  • ‪Ole Red - ‬4 min drive
  • ‪Tennessee Cider Company - ‬5 min drive
  • ‪Kilwin's - ‬5 min drive
  • ‪Lobby Bar - ‬1 min walk

About this property

Westgate Smoky Mountain Resort & Water Park

Upscale hotel near Wild Bear Falls Indoor Water Park
Consider a stay at Westgate Smoky Mountain Resort & Water Park and take advantage of mini golf, a playground, and laundry facilities. Treat yourself to a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy lunch, dinner, and kids' meals. Fitness classes are offered at the health club; the property also has a bar, a business center, and 2 hot tubs. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • 2 outdoor pools
  • Cooked-to-order breakfast (surcharge), express check-out, and a gift shop
  • An elevator, tour/ticket assistance, and massage treatment rooms
  • Concierge services, luggage storage, and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 250 rooms have comforts such as laptop-friendly workspaces, as well as amenities like free WiFi.
Other conveniences in all rooms include:
  • Free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, housekeeping, and desks

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 11:00 AM on weekdays and 9:00 AM to 11:00 AM on weekends; USD 10 to 50 per person
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Mountain Top Pool Bar
  • Roaring Fork Snack Bar
  • Southern Comfort
  • The Market Place

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Fitness classes
  • Full-service spa
  • Health club
  • Mini golf
  • Playground

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Barbecue grill
  • Picnic area

Full-service spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 5 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Paper towels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 60 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 200 per stay
  • Resort fee: USD 33.81 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • In-room safe
  • Phone calls
  • Pool access
  • Self parking

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 50 per person
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • A facilities fee includes use of: water park

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.
This property accepts dogs only. The following breeds are not permitted: Great Dane, Sharpei, Pit Bull, Rottweiler, German Shepherd, Husky, Alaskan Malamute, Doberman Pinscher, Chow Chow and Presa Canario; other dog breeds at discretion of property management. A dog must not exceed 60 pounds (27 kilograms), or in the case of 2 dogs, must not exceed 60 pounds combined; dogs must be maximum 36 inches (91 centimeters) long, and maximum 36 inches tall. Pets left unattended in guestrooms must be kept in a pet carrier or crate. Dogs must be leashed at all times when outside the guestroom. Dogs are not allowed in public areas, including restaurants, spa/salon, pool areas, showrooms, convention spaces, casino, and/or common retail spaces.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Smoky Mountain Resort Westgate
Smoky Mountain Westgate
Smoky Mountain Westgate Resort
Westgate Mountain Resort
Westgate Mountain Resort Lodge Smoky
Westgate Resort Smoky Mountain
Westgate Smoky
Westgate Smoky Mountain
Westgate Smoky Mountain Resort
Westgate Smoky Resort
Gatlinburg Westgate
Westgate Resort Gatlinburg
Westgate Resort Tennessee
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Gatlinburg
Westgate Smoky Mountain Hotel Gatlinburg
Westgate Tennessee
Westgate Smoky Mountain Resort Gatlinburg
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Gatlinburg
Westgate Resort Gatlinburg
Westgate Smokey Mountain Resort
Westgate Smoky Mountain Resort
Westgate Resort Tennessee
Westgate Tennessee
Gatlinburg Westgate
Westgate Smoky Mountain Resort Spa
Westgate Smoky Mountain Resort Water Park
Westgate Smoky Mountain Resort & Water Park Gatlinburg

Frequently asked questions

Does Westgate Smoky Mountain Resort & Water Park have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Westgate Smoky Mountain Resort & Water Park?

As of Nov 14, 2025, prices found for a 1-night stay for 2 adults at Westgate Smoky Mountain Resort & Water Park on Nov 16, 2025 start from ¥21,465, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Westgate Smoky Mountain Resort & Water Park pet-friendly?

Yes, this property allows dogs (limit 2 total) with a maximum weight of up to 60 lbs per pet. There's a fee of USD 150 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Westgate Smoky Mountain Resort & Water Park?

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. Late check-in is available during limited hours.

What time is check-out at Westgate Smoky Mountain Resort & Water Park?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Westgate Smoky Mountain Resort & Water Park located?

Situated in Gatlinburg, this spa hotel is steps from Wild Bear Falls Indoor Water Park and 2.6 mi (4.2 km) from Gatlinburg Scenic Overlook. Great Smoky Mountains National Park and Ripley's Aquarium of the Smokies are also within 6 mi (10 km).

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Westgate Smoky Mountain Resort & Water Park Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 645 out of 1122 reviews
Rating 8 - Good. 197 out of 1122 reviews
Rating 6 - Okay. 135 out of 1122 reviews
Rating 4 - Poor. 73 out of 1122 reviews
Rating 2 - Terrible. 72 out of 1122 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Shalin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Best Location, new units, Indoor water park
Stayed 3 nights in Nov 2025

8/10 Good

Prakash

Liked: Amenities
Clean rooms, balcony
Stayed 4 nights in Oct 2025

10/10 Excellent

Tiffany

Liked: Cleanliness, amenities, property conditions & facilities, communication
Our room was awesome. Clean and quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Ana Lilia

Liked: Cleanliness
Good
Stayed 2 nights in Oct 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
very quiet relaxing
Stayed 7 nights in Sep 2025

10/10 Excellent

Prabina

Liked: Property conditions & facilities
View from my room was amazing
Stayed 1 night in Aug 2025

10/10 Excellent

Zea

Liked: Cleanliness, property conditions & facilities, communication
Very nice place to stay.
Stayed 2 nights in Apr 2025

6/10 Okay

Amy

Liked: Cleanliness, room comfort, communication

Waterpark is extra!

Room was nice but would have liked if the waterpark and breakfast were included
Stayed 1 night in Aug 2025

10/10 Excellent

Carlos

Liked: Cleanliness, room comfort, communication

Best vacations ever

Perfect spot to spend time with the family. The perfect resort close to everything you need to enjoy your vacation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Trimekia

Liked: Cleanliness, room comfort, communication
One of the best places I’ve ever stayed in. It was clean, staff were amazing.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities, communication
Perfect location with a gorgeous view! Top notch cleanliness of rooms and property! Excellent communication with resort staff.
Stayed 5 nights in Apr 2025

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredibly helpful and welcoming. The rooms are clean, well laid out, and so much to do just around the resort grounds!
Stayed 3 nights in Mar 2025

10/10 Excellent

Kassi

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice
Stayed 4 nights in May 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful everyone was so welcoming and helpful the facility was well maintained. Will definitely be returning.
Stayed 3 nights in Mar 2025

8/10 Good

THOMAS

Liked: Cleanliness, property conditions & facilities
the smoke alarm went off 5 am in the morning maintenance did not get there till about 9 am
Stayed 7 nights in Aug 2025

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Mar 2024

8/10 Good

Kayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Nice amenities. The bed needs replaced but other than that it was a great stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I give this property and the staff a 10/10
Stayed 7 nights in Jan 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, tons of activities, and friendly staff. Great place for families!
Stayed 3 nights in Jun 2024

10/10 Excellent

Dallas

Liked: Cleanliness, amenities, property conditions & facilities, communication
The only issue was checking in. Waiting over an hour with only two people checking guests in was a little ridiculous but overall it's an amazing place.
Stayed 2 nights in Apr 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I Love this place
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing loved eveything
Stayed 3 nights in Dec 2024

10/10 Excellent

DAWN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Water park for the kids
Stayed 1 night in Nov 2024

6/10 Okay

SHERI

Liked: Property conditions & facilities, room comfort

Charge for water park

I chose to stay here because it stated it had a water park. Westgate Smokey Mountain Resort & Water Park charges $ 35 a person to go to the water park. I would have never stayed here if the water park wasn't included.
Stayed 3 nights in Mar 2025

10/10 Excellent

Alfredo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 4 nights in Dec 2024