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SureStay Plus Hotel by Best Western Sevierville

2.5 star property
Hotel with free breakfast, near Wilderness at the Smokies

Choose dates to view prices

Photo gallery for SureStay Plus Hotel by Best Western Sevierville

Business center
Exterior
Lobby
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
The SureStay Plus Hotel by Best Western Sevierville places guests in the heart of Sevierville's beauty. Enjoy the seasonal outdoor pool or relax with free coffee and tea in the lobby. The helpful staff offers a 24-hour front desk, and free self-parking makes exploring hassle-free.

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi
The current price is ￥6,581
￥7,421 total
includes taxes & fees
Sep 23 - Sep 24

Room options

Check availability for these dates

Tonight

Sep 16 - Sep 17
Check availability for tonight Sep 16 - Sep 17

Tomorrow

Sep 17 - Sep 18
Check availability for tomorrow Sep 17 - Sep 18
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(63 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(72 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
TV
Hair dryer
Private bathroom
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Map
37876, TN, Sevierville, 680 Winfield Dunn Pkwy

What's nearby

  • Wilderness at the Smokies - 2 min drive - 1.8 km
  • Soaky Mountain Waterpark - 2 min drive - 2.1 km
  • Wild WaterDome - 2 min drive - 2.5 km
  • Sevierville Golf Club - 3 min drive - 2.1 km
  • Sevierville Convention Center - 3 min drive - 2.8 km

Getting around

  • McGhee Tyson Airport (TYS) - 47 min drive

Restaurants

  • ‪Dutch Bros Coffee - ‬2 min drive
  • ‪Chick-fil-A - ‬3 min walk
  • ‪Freddy's Frozen Custard & Steakburgers - ‬4 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Golden Corral - ‬12 min walk

About this property

SureStay Plus Hotel by Best Western Sevierville

Hotel near Wilderness at the Smokies
SureStay Plus Hotel by Best Western Sevierville provides free breakfast and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A seasonal outdoor pool
  • Free self parking
  • Smoke-free premises, an elevator, and a vending machine
  • Coffee/tea in the lobby and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff and location
Room features
All 80 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • TVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available
  • Coffee and tea in common areas

Things to do

  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 30 to May 22:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Econo Lodge Hotel Sevierville
Econo Lodge Sevierville
Econo Lodge Sevierville Hotel
Econo Lodge Sevierville
Surestay Plus By Sevierville
SureStay Plus Hotel by Best Western Sevierville Hotel
SureStay Plus Hotel by Best Western Sevierville Sevierville

Frequently asked questions

Does SureStay Plus Hotel by Best Western Sevierville have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–10:00 PM. The pool is closed seasonally each year from October 30 to May 22.

How much does it cost to stay at SureStay Plus Hotel by Best Western Sevierville?

As of Sep 16, 2025, prices found for a 1-night stay for 2 adults at SureStay Plus Hotel by Best Western Sevierville on Sep 23, 2025 start from ￥6,581, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is SureStay Plus Hotel by Best Western Sevierville pet-friendly?

No, pets are not allowed at this property.

How much is parking at SureStay Plus Hotel by Best Western Sevierville?

Self parking is free at this property.

What time is check-in at SureStay Plus Hotel by Best Western Sevierville?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at SureStay Plus Hotel by Best Western Sevierville?

Check-out is at 11 AM.

Where is SureStay Plus Hotel by Best Western Sevierville located?

Located in the heart of Sevierville, this hotel is within 1 mi (2 km) of Floyd Garrett's Muscle Car Museum, Wilderness at the Smokies, and Soaky Mountain Waterpark. Wild WaterDome and Dolly Parton Statue are also within 1 mi (2 km).

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SureStay Plus Hotel by Best Western Sevierville Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 460 out of 1019 reviews
Rating 8 - Good. 276 out of 1019 reviews
Rating 6 - Okay. 145 out of 1019 reviews
Rating 4 - Poor. 76 out of 1019 reviews
Rating 2 - Terrible. 62 out of 1019 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Brad

Liked: Amenities
The staff was friendly, the rooms were clean, and the pool was nice.
Stayed 1 night in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area
Stayed 1 night in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and budget friendly property. Staff is always courteous. Close to shopping, dining, and gas.
Stayed 1 night in Sep 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It has everything I need for an inexpensive price.
Stayed 1 night in Sep 2025

10/10 Excellent

Dequentin

Liked: Amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great would stay there again. Friendly staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Helen

Liked: Staff & service, amenities, property conditions & facilities
Very clean. The staff were very polite and helpful.
Stayed 3 nights in Sep 2025

4/10 Poor

Janisha

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The stay was ok. The hotel needs to be upgraded!!
Stayed 1 night in Aug 2025

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elder hotel, renovated it's in much better condition than a lot of the ones I have had to stay in. Very comfortable. The gentleman from jamaica that checked us in was incredible, incredibly polite and helpful.
Stayed 1 night in Sep 2025

10/10 Excellent

Reina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect after the long drive
Stayed 1 night in Jul 2025

10/10 Excellent

Steve

Liked: Amenities
Very budget friendly. Staff was very helpful. Was a very nice place to stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities
Stay here a lot and it’s always nice and clean. Staff is very friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

fermin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient, friendly people
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Real easy booking and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and very clean
Stayed 1 night in Jul 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean looking
Stayed 8 nights in Aug 2025

8/10 Good

Keona

Liked: Amenities
The rooms are clean, check-in easy, and staff nice.
Stayed 1 night in Jun 2025

8/10 Good

Michael

Liked: Cleanliness
Disliked: Property conditions & facilities
Was pretty good for the one night i needed. lots of things in the area. Can not beat the price.
Stayed 1 night in Aug 2025

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 5 nights in Aug 2025

8/10 Good

Abdelrahman

Liked: Cleanliness, staff & service, amenities
The place was very clean and the breakfast was decent. However, the AC was so loud every time it kicked on that I didn't sleep well.
Stayed 1 night in Aug 2025

10/10 Excellent

christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean hotel ideally located for easy access to Pigeon Forge. Friendly staff.
Stayed 1 night in Jun 2025

6/10 Okay

Stephen

Liked: Staff & service
The location is great; the rooms could have been cleaner especially around baseboards; the staff was friendly; breakfast was the same thing every day for a week (sausage links and scrambled eggs) and you could make a waffle. A little variety would have been nice.
Stayed 7 nights in Aug 2025

2/10 Terrible

Larry

Disliked: Staff & service
Avoid SureStay Plus by Best Western Sevierville — Worst Hotel Experience
Stayed 4 nights in Aug 2025