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Imperial Hotel

3.0 star property
Experience city centre excitement just steps away from Eyre Square. From delicious meals to helpful staff, enjoy every moment of your stay.

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Imperial Hotel in Galway City Centre offers a lively atmosphere, perfect for exploring Eyre Square and beyond. Enjoy lunch or dinner at the on-site Bar and Grill, grab a coffee at the cafe, or unwind with bike rentals and tour assistance - all while staying connected with free WiFi. Helpful staff have made previous guests feel right at home.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Business services
  • Bar
  • Laundry
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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from May 17 2024 to August 31 2024 (completion date subject to change). The following areas are affected:
  • Elevator
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: EUR 10 per day (1312 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

National rating

Rating provided by Fáilte Ireland, the National Tourism Development Authority of Ireland, source of official star ratings for accommodation.

Frequently asked questions

Is Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Imperial Hotel?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Imperial Hotel?

Check-out is at 11:00 AM.

Where is Imperial Hotel located?

Located in Galway City Centre, this hotel is steps from Shop Street, The Fountain, and Padraic O'Conaire Statue. Eyre Square and Lynch's Castle are just steps away. Galway Station is only a 3-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.4

Very Good

8.6

Cleanliness

9.4

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 396 out of 1000 reviews
Rating 8 - Good. 440 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 36 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, comfortable hotel in a great location with amazing staff.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location close to all the sites. Room was very large and comfortable. Great place to stay in Galway!
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family short break

Great location and really friendly and helpful staff. Would definitely stay again.
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is adorable - city center, easy to walk to all the pubs and all through Galway. Quiet at night, and a great breakfast.
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently situated on Eyre Square, which provides quick and easy access to pubs, restaurants, shopping, and other attractions.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Maria Fernanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful staff
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Great location right on Eyre Square and close to all city sights, as well as rail and bus stations; quiet room with good temperature control; would stay here again!
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

Teresa

Liked: Cleanliness
The location is great near Eyre Square, the sights, and the bus and train station. The hotel is old but serviceable for a short stay.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Laura

Liked: Staff & service
This was a good hotel for us as it was close to the bus station, pubs, restaurants, sights, etc. The hotel felt a bit dated but was clean.
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities
Comfy room, great location in a very walkable town. Only spent one night, but would love to return
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
We booked last minute, were surprised by how good it all was... excellent location for Galway town center, right on the plaza. Large rooms, off site parking in structure with a discount.
Stayed 1 night in Apr 2024
Verified

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed the hotel. The staff was friendly, the rooms were clean, the bartender (especially Rachel) were phenomenal. My only complaints were the beds were a bit hard and the temp in the rooms were a bit warm. Other than that it was an amazing trip and I would absolutely return!
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that the hotel was a 5 min walk from the train station across the park. You are right in central Galway and all the action. Our room was in the rear of the hotel so it was dead quiet. They have a breakfast for 15 Euros but we chose a breakfast place right across the street. Everything is walkable from the hotel.
Stayed 2 nights in Sep 2024
Verified

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities
Great location in city center. Parking is in Hynes Car Park a 7 minute walk to hotel. Discount given for hotel guests of 10 euros per 24 hours. Lifts were out of service during our visit but the staff was more than accommodating to help transport luggage to rooms if needed.
Stayed 1 night in Mar 2024
Verified

8/10 Good

Kara

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the property’s location to restaurants, pubs and groceries. It was a bank holiday weekend so it was quite loud . We were woken several times through the next get by loud guest’s conversation in the hallway. The parking is within walking distance but quite a way, in a parking garage which the hotel validates the ticket so we got a discounted rate. Overall, the room served its purpose with a comfortable bed and wonderful shower.
Stayed 1 night in Aug 2024
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Out of the 3 hotels we stayed at around Eyre Square, my daughter and I agreed that this was our favorite. It’s quite large inside with a restaurant and a bar. Our room was a good size, very clean, and very comfortable. The location is right off the square and just around the corner from Shop Street. Super easy to get around and explore—a perfect central location. It’s close to the bus station, train station and a nice walk to the Aran Island Ferries. We loved it. The restaurant food, was fine, lots of variety, but not my favorite soda bread there. But there are tons of places and pubs right around that area to choose from.
Stayed 4 nights in Jul 2024
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Decent, but unremarkable. Value for money.

This is an OK place to stay. Bed comfortable, room small-ish, some noise, but that's part of the deal if you want to stay in the centre of town. Easy walking distance to most things. Food OK, nowt special, bar service good (which is important). Impossible to park outside, even for a few minutes, without causing an obstruction, and the parking associated with the hotel is a little way to walk. Price reasonable for the location and facilities provided. This is the hotel all the spies stay in if they don't want to get noticed.
Stayed 4 nights in Oct 2023
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service
The rooms are quite musty so you have to open the window and the carpet in the hallways needs some updating. You can hear the people walking above you, there is a horrible smell of in the elevators for some reason like old perfume, the mattresses were also are very low quality but other than that it’s perfect for a short stay in Dublin! I was impressed with the spacious bathroom and large bathtub. The reception was also very kind and pleasant.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Alice

Liked: Cleanliness, property conditions & facilities, room comfort

Good but triple check late checkout request

Lovely lady on reception checked us in and the the room was ready about 20 minutes ahead of check-in time and it smelled so fresh and clean and asked to ensure that late checkout was noted .. but unfortunately when booking and paying for late checkout doesn't always go to plan. On last 2 occasions lack of communication has resulted in either calls from reception or knocks on door from house keeping..this needs to improve...
Stayed 1 night in Aug 2024
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, Maps & directions need updating

Overall, the stay was great. The staff were helpful, communicative, and friendly. The rates were reasonable. The location was the best thing about this hotel. Visiting during the Christmas holidays, the parking was a major issue. We knew to expect off-site parking, but the directions to the parking were nonexistent on the website and Google Maps (and Apple Maps) led us down a wrong turn, then a closed street, and then to a parking site that was triple the cost and at least triple the distance from the hotel. The hotel staff were friendly and encouraged us to a closer, cheaper location but the trouble we had navigating to the parking made us want to leave the car where it was for our stay. Water pressure was low, and the noise level was high, but those were the few issues we had. The breakfast was wonderful, and our overall experience was positive.
Stayed 1 night in Dec 2023
Verified

8/10 Good

Cheryl

Liked: Cleanliness, staff & service
Location was great!
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, nice staff
Stayed 2 nights in Jul 2023
Verified

8/10 Good

Gladys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a great area, would go back again.
Verified

8/10 Good

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location
Stayed 2 nights in May 2024