Room had a bad smell in it , the toiletries , towel very old, bad condition .the worst was when we checked out they charged us for mini bar. Which we didn’t even touch ,, we told them we didn’t consume alcohol however they refused to acknowledge any responsibility towards there cleaning staff stealing bottles from our room.
Ebtasam
2025 年 1 月に 2 泊滞在
8/10
viju
2024 年 9 月に 1 泊滞在
10/10
The property is worth every penny , but they should improve in the staff side they are worthless and unpolite
Amyra
2024 年 10 月に 1 泊滞在
10/10
Everything was ok but the bathroom smells bad
Abdulrahman
2024 年 5 月に 1 泊滞在
10/10
Hasina
2024 年 5 月に 3 泊滞在
10/10
Great hotel, amazing facilities, beautiful location and surrounding
Elie
2024 年 4 月に 2 泊滞在
8/10
Mohan
2024 年 4 月に 2 泊滞在
10/10
Vlad
2024 年 4 月に 1 泊滞在
10/10
Honestly saying, there is no better resort to live here in qabala other than this. I mean they are more than perfect and value for money. You must be thinking that the other resort are way cheaper than this but once you come here than you won’t even think of living anywhere else, Simply AMAZING.
Hamza
2023 年 11 月に 2 泊滞在
10/10
Beautiful location
Easy access of Teleferic
Delicious breakfast buffet
Weather at hotel location is so good.
Mashhud
2023 年 11 月に 2 泊滞在
10/10
Everything was excellent.
Spacious room and very clean and the breakfast was tasty.
Mohammad
2023 年 9 月に 1 泊滞在
10/10
great staff from Panorama restaurant Ferdhan and Vusal were amazing. However, Nur the driver were exceptional and very kind person. Thank you Tufandag we had a great stay.
Mirriam
2023 年 8 月に 2 泊滞在
8/10
everything was good
adnan
2023 年 7 月に 2 泊滞在
6/10
Took money before check although extra was paid for pay at property and multiple emails were sent in this regard which were ignored and i was charged anyway
After I enquired the reply was it was high season
So don’t pay extra they will charge you anyway before check in
Monera
2023 年 6 月に 2 泊滞在
10/10
An amazing stay and experience.
Matthew
10/10
We loved the scenery. Staff was excellent and professional. Thank you all for wonderful stay
Richard
2023 年 5 月に 2 泊滞在
2/10
Skiing is convenient yet unfortunately the Front Desk Staff ruined our trip. We booked two rooms - capacity of 3 per room (we had 2 adults and 1 child in each room). The Front Desk staff would not honor this and made me pay extra on top of my prepaid booking. I've traveled a lot and never have I encountered such a rude and unfriendly team. The manager cursed at me in the local language. My elderly parents were with me -- they witnessed everything and the front desk team did not care. They were laughing and smirking. Never again will I return to this hotel due to the Front Desk Staff.
Fatima
8/10
Rasita
2023 年 2 月に 1 泊滞在
10/10
Stayed for 3 days of skiing. Located right next to the lifts and with equipment rental center in the hotel. Super easy and convenient.
Very large nice room.
Lars
2023 年 1 月に 4 泊滞在
10/10
matar
10/10
الفندق متميز واللي حاجزين فيه يقدرون يطلعون له بالسياره او بالتلفريك ... واذا عندك حجز تطلع بالتلفريك مجاناً ... والحجره متميزه بس تحتاج كيبل للجراجه لانه اللي فالحجره بو اثنينه فقط ... واطلاله جناح الجونيورا ولا اروع ع البحيره والجبل ... والجناح كان شامل الواي فاي والريوق ... وانا انكسر عندي شي بالحجره ومع هذا الفندق ماخذ عني فلس ... اشكرهم ع اليوم الرائع اللي قضيته فيه
Ali
6/10
The pool was down the hill and not in the hotel as it was written, that there is a free entrance to the spa and pool. There was also no free busservice to the Pool side and also it was snowing that time.
There was no winterservice and the streets up the mountains been full of snow and ice.
The hotel is new and in a good condition also the service was ok and the entrance into the ski area was also cool.